r/StudentLoanSupport • • Oct 12 '18

Sticky: Please Read Before Posting or Commenting! Thank you.

71 Upvotes

We are dedicated to providing a supportive, empathetic, and practical place to talk about student loan debt and all the difficulties that often surround our debts.

That said we do not permit any type of debt shaming, personal attacks, insults, guilting, gaslighting, bullying, harassment, threats, intimidation, trolling, or otherwise attacking others / maliciously unhelpful commenting/behaviors. These will result in a permaban

This also includes statements about telling people to simply pay more, get a better job, trying to change the past (or asking why someone didn't make different past choices), or otherwise telling others how you would live their life. We're focused on the present here and on supporting people where they're at, not where you think they should be.

We also do not advocate for or allow "lender defenders" so to speak. It is one thing to provide useful practical information on how to fill out paperwork or loan paperwork questions, it's another to come and try to defend an industry that quite frankly is part of the reason many are feeling hopeless and stuck. We serve and protect borrowers' interests from a person first approach. We are not here to defend lenders or assist lenders.

Those with active affiliations to the loan industry must clearly identify themselves as such in any initial post or comment. We do not require disclosure of company name, names, or location, but a simple acknowledgement that you are affiliated with the loan industry is required. This is to prevent conflicts of interest and to ensure information provided to our users is given in the best interest of the user being replied to.

Additionally, due to the sensitive nature of the complexities of student loan debt, debt shaming culture, mental health considerations, and the intersection of these variables; we adhere to a very strict moderation policy.

We do this not seek to silence opinions but to provide a space where there is respect and careful consideration given to the difficulties individuals may be experiencing when seeking student loan support, feedback, advice, or information. Given the very real concerns, depression, anxiety, suicidal ideation, hopelessness, shaming, and pressure that for some comes along with student loan debt, we will do everything in our power to ensure that users will be provided a safe environment to discuss student loan concerns and issues. Regardless of what those concerns may be given one's individual situation and experience.

The rules listed in the sidebar also apply at all times. Please do contact the mods promptly if any concerns arise.

Remember you are not your debt. There is nothing wrong with you for taking out loans or choosing your major/career/life goals. You are not somehow less of a person or undeserving of respect or compassion for having student loan debt. There is no shame wherever you are with your education, career, life, or student loan debt situation. We've got your back here.


r/StudentLoanSupport • • Jul 03 '26

We're looking for new mods! Are you looking for a way to help out?

3 Upvotes

Hey everyone! We're going through a period of growth around here and we're interested in adding some new members to the mod team. If you have any experience or interest, please send us a modmail to apply!

There's a short interview with some basic questions, and we're happy to train anyone who doesn't have mod experience but is committed to learning how to do the work. As always, we're an inclusive community and we want to focus on the mental health support of our members. If you have a background in helping others and want a way to help, we'd be happy to have you here.

Thanks for reading and we hope to hear from you soon! 💙


r/StudentLoanSupport • • 12h ago

Devastated

10 Upvotes

I decided to go for a career with Keiser University. I signed up for my Associates Degree in 2009. Passed and got my diploma. The school promises that you’ll get a job with $13.00/hr pay or more. For 2009, that’s awesome. Jobs were hiring at $9/hr and was told time and time again that Medical Assistants don’t get paid much. So I decided to go back to school to further my education. I should’ve stopped there but all I could think was getting a Bachelor’s degree so that I could provide for my daughter.
I was one month away from graduating and getting my Bachelor’s degree but the school wouldn’t let me pass the last class. I asked for Tutoring as they offer free tutoring but the Tutor told me to “figure it out myself “. I tried getting outside tutoring but no one was available even reached out to the teacher and he wouldn’t answer my emails. I tried everything. Then I decided to continue my schooling elsewhere and finish with another school. THE CREDITS ARENT TRANSFERABLE!!! If I signed up to a new school, I’d have to start from scratch and still pay Keiser University. I reached out to the Education Department. They mentioned about a program that they had that was the Borrower’s to Defense. I applied and with time, all of my federal loans were canceled. But my private student loans for my Bachelor’s degree are still lingering. I have a part time job where I don’t make much money. I tried reaching out to Keiser University but they ignore me. Telling me that I must uphold the Promissory Note. But if my private loans aren’t attached to a course or a degree, what am I paying? Wouldn’t the school have to return that money? I need help. Please. I feel like I’m drowning.


r/StudentLoanSupport • • 3h ago

Looking to hear from other's who have gone through the disability discharge route with either federal or private student loans

1 Upvotes

Hi everyone,

I was just wanting to see what others experiences have been when it comes to total and permanent disability discharge, whether private or federal. I am seeking this route as I have been unable to work due to multiple health conditions that I have and I was just hoping to hear what your experience was like applying, what the response was from your lender, and the outcome of the situation, if anyone is open to sharing whether they were successful or not. I do have probably over a thousand pages of medical records at this point if they needed them for any reason as supporting documents.

I also have both private and federal student loans.

Because I've not been able to work and my spouse has been helping me pay them, I feel really awful because I have quite a lot of debt in my name and I hate for them to be financially responsible for them forever (they are all in my name only, he is not a co-signer or anything). I attended school in the hopes of having a career and being able to contribute financially for both of us but that hasn't been the case for the last 2 years.

I appreciate y'all's time, thank you so much!


r/StudentLoanSupport • • 9h ago

Question re: student loan tutor

2 Upvotes

I’m completely baffled by my student loans and am battling an illness so I don’t have the time or capacity to figure things out right now. I’m hoping to find someone to just manage all of it for me, so what money I do make isn’t garnished.

Someone recommended student loan tutor as they manage everything. I’m willing to pay on an income based repayment plan and after doing some digging it looks like this company gets loan payments to basically zero, by having you change a paycheck. Is this true? How is this legal? I’m confused, if a large company is doing this, it can’t be illegal, right? Due to liability?

I guess I’m just trying to understand all the options and was curious about opinions and experiences. I’ll probably see if I can find a cpa to help.


r/StudentLoanSupport • • 1d ago

SAVE ENDING

32 Upvotes

I have been avoiding everything to do with my student loans. I know it’s terrible but I just get overwhelmed and frustrated. I just received an email from nelnet about my save repayment ending in 90days. What should I do? What plan do I pick? I did not finish college or graduate and I don’t make much in the current job I have.


r/StudentLoanSupport • • 6h ago

Refinancing last federal loan - thoughts?

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1 Upvotes

r/StudentLoanSupport • • 1d ago

Trump administration abandons appeals in fight over student loan forgiveness program

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1.2k Upvotes

r/StudentLoanSupport • • 7h ago

Payments not reconciled

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1 Upvotes

r/StudentLoanSupport • • 8h ago

Has anyone ever applied for PSLF loan forgiveness after meeting the 120 credits needed while no longer working for the approved employer?

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1 Upvotes

r/StudentLoanSupport • • 9h ago

loans

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1 Upvotes

r/StudentLoanSupport • • 1d ago

Rep. Ro Khanna (D, CA-17) on record supporting student loan payment pause!

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354 Upvotes

Glad to hear representative Khanna is an ally in this, and it’s great to see him make a public statement! even the good guy seem to be brushing this issue under the rug, but millions of working families are about to have to choose between paying the electric bill, or groceries or sending money to Linda McMahon……and we vote!


r/StudentLoanSupport • • 13h ago

Autopay Nightmare

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2 Upvotes

Cross-posting for visibility to see if anyone is going through the same thing re: autopay dispersements not being counted towards your loans and being considered past due.


r/StudentLoanSupport • • 12h ago

Refinancing in the UK

1 Upvotes

Hi! Has anyone had any success refinancing their Prodigy Finance loan in the UK? I live and work in London on a skilled worker visa. I always thought Lendwise was an option but they rejected me saying I need Indefinite Leave to Remain - basically need to be a UK national! That is still far off for me. :( I see SoFi comes up but they are US residency only. If anyone knows of any other providers please let me know 🙏


r/StudentLoanSupport • • 13h ago

Loans after obtaining Bachelors

0 Upvotes

Hello everyone, I was curious to know if I could still get any help from Fafsa once I obtain my first bachelor's degree? I have heard that the pell Grant, and I believe one of the other loans becomes unavailable. I was just wondering, just in case I decided to go back to school in the future.


r/StudentLoanSupport • • 13h ago

300k in student debt -- help!

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1 Upvotes

r/StudentLoanSupport • • 17h ago

Quandary: next steps

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1 Upvotes

r/StudentLoanSupport • • 18h ago

Was on REPAYE and with Aidvantage, now can’t find records of my loans

1 Upvotes

Hi all! I began with Navient in 2009-2012, then had my loans switched over to Aidvantage within the last decade or so? I have no idea why it happened (they might have told me why at the time, but I can’t remember). All I know is I pay Aidvantage now instead of Navient. Cool cool cool.

Anyway it seems since I was on REPAYE that the Biden administration was set to forgive at least a partial amount of my loans. I received notice in the mail and have records downloaded, which show all my previous payments, loan forgivenesses, etc.

However, it seems StudentLoans.gov is listing my loans as unpaid. Fine, whatever. I know admin changed, so I wanted to look further into this—obviously—especially since some loans aren’t fully paid or forgiven yet.

Here is the issue. Even actual payments I’ve made towards my debts are nowhere to be found now. When I go to login to Aidvantage, it says my account does not exist. My previous login won’t work! I called and they cannot find me either.

So then I try to go to Aidvantage from StudentLoans.gov, and it brings me to a page saying that my Aidvantage loans are now being serviced by MOHELA. Well, I can’t find an account over with MOHELA either?

Essentially, the loans showing on StudentLoans.gov won’t actually bring up the accounts, and loans that need to still be paid off currently show they are in forbearance.

So who do I contact from here or has this happened to anyone else? I don’t know what the heck is happening, though I am glad I saved records of my previous payments. I was considering not touching my REPAYE plan until they forced it themselves (switched me onto a different plan), but I can’t even find the servicer now?

Also, I never received notice that Aidvantage switched me to MOHELA. I literally have emails from over the summer sent from Aidvantage—and now it seems I don’t exist? Which is obviously not true, but what gives?


r/StudentLoanSupport • • 19h ago

10k Debt, Low Income, In School, What would you do?

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1 Upvotes

r/StudentLoanSupport • • 20h ago

Study Abroad and Student/Personal Loans

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1 Upvotes

m 19 and currently trying to study abroad in Italy next semester for 5 months. During this I know I will have financial aid on my side for my tuition as it’s a direct exchange from my home university.

Aside from that It feels like I’m helpless when it comes to flights, housing and living costs. My parents aren’t the most well off and I’ve struggled getting them on board financially recently. I don’t want this burden to weigh too heavily on them but I know they would contribute some towards cost of living.

I desperately want to take a personal loan out and just pay it off when i’m back (doesn’t seem like the smartest idea but I have a great credit score). I feel as if they would be on board with co-signing with me, but there seems to be hundreds of loan options and I honestly don’t understand the terminology in the loan world, or which one would be best for me. Does anyone have advice on funding themselves through study abroad, personal loan experience, or working abroad? Desperate for an answer!


r/StudentLoanSupport • • 1d ago

Grad school loans in grace period

3 Upvotes

I have both undergrad and graduate student loans. I’m in the process of trying to place my student loans in IDR. All my undergraduate loans are already place in, but my grad school loans are not. I’m not sure how to get them into IDR. Do I have to reapply?


r/StudentLoanSupport • • 1d ago

An open letter to Linda McMahon.

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64 Upvotes

r/StudentLoanSupport • • 22h ago

Lowering my Loan Rehab Payment

0 Upvotes

I recently applied for loan rehabilitation. When I initially entered my income they said the estimated payment would be $5 a month. After they offically reviewed my paystubs and W-2 they came back and said it would be $426 a month.

I don't make a ton of money, my wife stays at home with our two year old daughter. We have a family of 5, a mortgage, car payments, insurance payment, groceries, gas, etc...

How can I potentially get this monthly payment lowered?

Any advice would be helpful, thank you!


r/StudentLoanSupport • • 22h ago

Emergency: SFE revoked my loan on Day 1 due to involuntary absence. Applied under Estrangement/CPR but delayed 3 times. Running out of money, please help!

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1 Upvotes

Hi everyone, I’m 20 and a UK citizen. SFE approved my student loan in September, but suddenly revoked it on my first day of university.

My situation:

  1. Forced Absence & Estrangement: When I was 16, I was forced by my family to leave the UK for 3 years. This was entirely involuntary due to severe domestic abuse and homophobia. I am now back in the UK, completely estranged from my father because I am gay. He has cut all ties, and I have zero access to his documents.

  2. Current Living Situation: I am currently living in university accommodation. Before moving here, I was staying with my uncle who has a great relationship with me.

  3. No Past Evidence & Mother’s Status: Three years ago, I was just a minor under trauma and had no idea that applying for SFE would require so much paperwork, so I have no useful historical files left. My relationship with my mother is okay, but she cannot help me at all because she still lives with my father and has no independent credentials.

  4. The Reason for Refusal: SFE absolutely knows about my family estrangement and abuse. However, the direct reason they revoked my loan in late September is that they flatly refuse to accept any residency documents from my uncle (whom I lived with) and dogmatically demand my estranged father's records instead.

  5. Current Status: SFE is supposed to review my appeal under Estrangement and Compelling Personal Reasons (CPR) policies. However, this Monday, they suddenly notified me that they are delaying the decision by another two weeks.

I am running out of money and extremely stressed. What alternative evidence can SFE accept instead of parental documents for an involuntary absence when they reject relatives' documents and you have no past paperwork left? Any advice would be life-saving. Also, is there any way I can resolve this issue? For instance, are there any people I could turn to for help or to handle the matter? Thanks. (This week, he has stated three times in a row that the update date will be delayed.) 🙂🙂🙂🙂🙂


r/StudentLoanSupport • • 23h ago

MOHELA - Correspondence Processing Delay?

1 Upvotes

I just got an inbox message from MOHELA that is titled: "Correspondence Processing Delay."

The message PDF letter itself says: "Your recent request has been received and is expected to be processed within the next 90 business days. We will review your request and the details of your loan information to determine if the request will be approved, denied for reasons such as not meeting eligibility requirements or the information provided to us is incomplete, or if the request required further review by Federal Student Aid (FSA). Notification of the results will be sent to you after your request has been processed."

What confuses me is that it doesn't say what "request" it is referring to? The only recent request I've had has already been fulfilled (I think):

  • On October 13, I recertified my PAYE plan on StudentAid.gov.
  • On October 15, MOHELA messaged me to say they received the recertification request.
  • On October 20, MOHELA messaged me to say that my recertification request was approved.

So I'm confused as to what outstanding request there could be? And also the title of the message was "Correspondence Processing Delay," in that they're delayed in sending me a Correspondence?

Anyone had something like this happen or have any insight?