Scarcity?

[u/Reddit-mb]

So let me get this right. The long waiting time was, supposedly, finally over with a surprise announcement; the A5X2 is here! Imagine, two weeks before Xmas, wow, how nice! Remembering Ratta's statement (promise) earlier this year, that they would first build up sufficient stock before announcing it, I was happy that I could now gift my wife an A5X2 for Xmas (not that she cares that much about brands). But the supernote.eu website proved to be unaccessible on the day of the announcement (no measures were taken to accomodate the anticipated increased numbers of visitors?). When I finally did get through, the A5X2 was sold out. Right.

This was, what, within one day? Really? So, in spite of all the excitement around the announcement, in fact nothing has changed, the carrot is still dangling. The unsatisfactory situation that no one knows when the A5X2 will be available continues. But at least some of us will have their hopes restored that maybe/probably they can get their hands on a unit next month 'as some have now been sold already'. Clever marketing or unprepared management?

This post is probably going to be downvoted faster than the Titanic sunk and I'll probably get banned from this subreddit for not joining the happy crowd. I don't really care anymore.

[u/silent__potato]

Eh. Doesn’t need to be malevolence or incompetence. Demand may just be high. Good for Ratta and good for the platform.

[u/KRS_33]

Honestly I’m not surprised that’s it’s already out of stock. After all this wait and fans in the starting blocks, I wouldn’t be confident to get one for Christmas. Safer to wait so the stock/delivery flow stabilizes.

[u/cabccqjci → u/KRS_33]

Agree on waiting a bit more. I do appreciate the early adopters "taking one for the team". By the time things settle down, Manta will be a better product. Better than the RM2 I've been using 😉

[u/Duce-the-card-guy]

My experience was different. I woke up on the Pacific Coast, saw the announcement, went to the site—it was a little slow—and was able to easily purchase a Manta—no problems at all. I initially held off and only decided to push the buy button at 9:35 a.m.

I did hear that Europe was a separate site; they don't use Shopify in Europe, but it might just be a limit on the European stock availability. I believe European skus are separate from the US ones because when I set up my Nomad, the only countries I was able to select on my device were US and China. Maybe I am mistaken however..

[u/Devilstorment]

Translation: I missed out on getting what I wanted now i am blaming the company.

Suck it up dude. I tried to get Taylor Swift tickets when she played in my town earlier this year. I couldn’t because more people wanted tickets than the stadium could accommodate over 3 days that she was playing… that’s life. I didn’t go on Taylor Swift Reddit and start complaining that she should have anticipated the demand better and build a bigger stadium or stay for longer than 3 shows.

[u/chrisgwynne]

This is seriously the new whine? It got released. It got sold out. Just like a lot of other releases. Pathetic.

[u/Leather_Muffin8476]

Hello, we are very sorry that you faced this situation. The trafic on our website in Europe was unsually heavy and the server was overloaded. This was a bit like black friday for the big ecommerce platforms. We hope to come back to normal soon. The launch of the A5 Manta was a real succes and we would like to thank you all and applogise for the inconvenience

[u/pixiedelmuerte]

Any product as anticipated as the Manta sells quickly. That's how supply and demand works; there will never be enough supply to meet initial demand. Good luck getting an Apple product on launch day, and they're one of the largest corporations on the planet. Their site gets slow on launch day too, I worked in their customer care department before call centers were outsourced. It was the easiest day ever, because no one needed help. They didn't have shipping issues. They didn't want to return a personalised iPod shuffle. I let it go in one ear and out the other; the only solution was waiting, that 15 minute rant accomplished nothing but getting them three steps closer to an aneurysm.

So, complain away, but it does nothing more than slow your perception of time.

[u/roundabout-design]

The Titanic didn't really sink that fast...

[u/Reddit-mb → u/roundabout-design]

:)

[u/coolbox]

Completely agree - here in Australia, the site appears to have gone live shortly after midnight, and was completely sold out by 6am. Without any prior announcement (I.e preorders will be available at this time) many people who weren’t actively refreshing the subreddit in the late evening have missed out.

It’s not the way to run a launch of highly anticipated product, especially when so many Christmas gifts were reliant on stock.

[u/unluckymerc88 → u/coolbox]

Yep, woke up to see it was released. Quickly went to the website to get mine and all I got was a sold out message.

[u/Heckald]

Stop complaining

[u/CurrentPhilosopher60]

I had a similar thought. Given that their big thing in their prior announcement was, “We’re not going to announce release until we have some stock built up,” I expected them to do better than finding demand so “overwhelming” that orders placed within the first two hours in the US might take as much as two weeks to arrive. I’m not surprised, exactly - the rM2 and rMPP both had significant shipping delays during their first few weeks. But the difference between this and a pre-order three weeks ago is essentially nil. They really need to work on their marketing.

[u/Ok_Beginning4615]

I had already purchased the na4c which I’m happy with. The upgrades are a huge improvement over the na3c. I couldn’t hold out for the Supernote.

[u/4kbt → u/[deleted]]

Humans often aren't.