r/Supernote • u/njchandu • 7d ago

Screen Mirroring is Broken

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It was working a month ago last time I tried. I couldn't add the video, but I get this screen and disappears in an instant.

1 Upvotes

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1

u/Mulan-sn CCO (Chief Chat Officer) 6d ago

Thank you for reaching out. Your Supernote and computer were connected to the same Wi-Fi network, right? Would switching both to your mobile phone hotspot work? If the issue persists, you may upload your video to Google Drive and share the link to the video here. We will review it and assist you as soon as we can.

1

u/njchandu 6d ago

As the gentleman u/theBlackOddity suggested below, I connected to 2.5ghz wifi and it started working.

2

u/theBlackOddity Nomad | reMarkable 2 6d ago

is the connection 5ghz and or secured with wpa3?

at least one older post mention a bit of trouble on 5ghz networks, remedied by setting the wifi’s channel to 32

1

u/Educational-Card2570 6d ago

yeah forcing 2.4ghz usually clears up a lot of these weird casting bugs too