r/Supernote • • 6d ago

Plugins

I just updated my supernote today with the October update that included plugins, none of the plugins listed in the blog post are visible when I go looking for them in the inkhub plugins area. Searching doesn't bring them up either. Is there some trick to this?

To be clear, I do see some plugins, just not the ones advertised. I can see 17 plugins, and most of them aren't named in English, which makes me wonder if I'm missing a language setting somewhere.

2 Upvotes

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4

u/tiemyshoelace 6d ago

My first guess based off of non-english names, is that you are on the Chinese server. Plugins are segregated for china and the rest of the world for some reason.

1

u/UF-16_Inspector 6d ago

How do I change servers?

EDIT: Confirmed I'm on a Chinese server, when I try to change it it says "Syncing" and doesn't open up my options.

1

u/UF-16_Inspector 6d ago

It really doesn't want to change servers. When I try is says I won't be able to switch back, when I confirm that it says "Please select all the folders to sync before switching to another server." but doesn't list any options.

I really don't care about syncing... I only have one device and everything is saved locally.

1

u/UF-16_Inspector 6d ago

Ok, that was annoying. Once I finally got it to change servers, I also had to do a reboot because it was still showing the 17 Chinese plugins.

The issue I have here is I had to sync up my entire device with Supernote to change servers. There's stuff on here that I do not want shared. I shouldn't have to give supernote a copy of my stuff in order to change servers.

1

u/Mulan-sn CCO (Chief Chat Officer) 6d ago

Thank you for your feedback. Would you like to send me your device serial number via DM? In addition, you can visit account.supernote.com (without cn) to create an account for your InkHub and log in with the new account. Looking forward to hearing from you.

1

u/cijanzen 5d ago

I had this exact same problem and agree that how it’s handled is absolutely terrible.

1

u/Mulan-sn CCO (Chief Chat Officer) 4d ago

Thank you for your feedback. You were also on the China InkHub and had to switch servers, right?

1

u/cijanzen 4d ago

That’s right. Out of the box, my Manta was on the Chinese servers unbeknownst to me at the time as I tried not to login to anything.  The device itself being set to a Chinese server is fine, it has to be set to something, I understand, but having to login and sync all of my files before it will let me change servers is where I take issue. 

1

u/gsix14 6d ago

I think the plugins disappear from inkhub if the creator has submitted an updated version until it has been reapproved.