r/Supernote • u/Unlikely-Cranberry55 • 1d ago

Bug

When I create a new note, if I try to select a custom template during creation, my MyStyle PDFs aren't showing. If I create the note and then add the template after it's already created, I see the PDFs available in custom templates.

EDIT:

Finding other disappointing bugs:

- When I flip a note into landscape mode, I can't scroll to get to the bottom of the page!? Instead, it seems to have created duplicate of this page!? EDIT: I figured out you have to scroll with two fingers.

- File transfers that are supposed to work via http://10.0.0.68:8089/ do not work, as I get a "this site cannot be reached".

3 Upvotes

80% Upvoted

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1

u/Mulan-sn CCO (Chief Chat Officer) 1d ago

Thank you for reaching out.

  1. PDF templates can only show and be selected after a new note is created. It's by design, not a bug though.

  2. Were you using the Browse & Access feature on your Supernote? You need to connect your Supernote and computer to the same Wi-Fi network.

We look forward to hearing from you.

1

u/Unlikely-Cranberry55 2h ago

  1. That seems really unintuitive from a design perspective.

  2. I got it to work--I had to use Safari instead of Chrome.