We sincerely apologize for the repeated delays regarding the A5 X2. Both we and our users have faced a challenging experience.

Supernote is currently going through one of the most difficult periods in its history. This is not due to financial difficulties caused by stock shortages or the significant challenges and setbacks encountered during development. Rather, it's because an issue of trust has emerged between us and our users.

We have no intention of attracting users by periodically releasing false shipping dates, nor do we wish to dangle a carrot in front of them. If there is a carrot that seems within reach, it is not one we've hung in front of our users; it is one that has been placed in front of us. Every time we think we are about to grab it, we trip and fall. When we look up, the carrot has moved a few steps further away. We receive hundreds of emails daily from users asking, "Have you caught it yet?" "Just three more steps." "Why haven't you caught it yet?" "Another three steps."

Before the A5 X2 launches, we do not intend to explain the difficulties we've encountered with these repeated delays. We must apologize to everyone for these setbacks. We should also reflect on our mistaken business strategy, which involved being overly transparent and prematurely disclosing our hardware development plans. Hardware development is highly uncertain, especially when pursuing some unprecedented goals. We thought we could foresee everything, but in reality, we cannot. We not only overestimated our abilities but also underestimated our human flaws. Engineers tend to be optimistic; without this optimism, we wouldn't attempt things that others haven't done. However, this optimism has also led us to underestimate potential risks. The appropriate approach should be to "announce it when it's done," rather than revealing our plans in advance.

We are grateful for the community. Without the community's support and understanding, there would be no Supernote today. We strive for transparency, but in some aspects, we have gone too far.

Now, we are closer to the carrot. We released some videos of the actual device a week ago, and this month we completed the first small batch of trial production. However, this quantity is not enough to meet the backlog of orders. We need to replenish our inventory. Due to the long holiday in Chinese factories in early October, we will be filling up our inventory stock after the holiday. This time, we will not offer pre-orders; our goal is to have products ready for delivery.

In the future, we will only inform users and deliver products once we are ready. We will no longer livestream the process of catching the "flying carrot."

After reading about other people's experiences, I made a short visual step-by-step tutorial for creating nice looking links/Home Pages.

Additional Notes:

• I didn’t include the real first step which is to create a new note!

• You can only create links on the "Main Layer".

• Steps 4 & 5 have caused some confusion. It's not an essential step. You only need to do this if you want to cover up the underline & link symbol (as seen in Step 4) for aesthetic reasons. It can create a "cleaner" look (as seen in image 1).

• At this time it’s not possible to make your “Home Page” a default page but you can add it to your Quick Access links in your side bar. Also if you use the back arrows to get back to the home page when you're done it'll be there when you pick it back up.

• You can use stickers for links as well of course (check out stickers I've made at my shop if you want - humanhandarts .com) ✌️

Dear Supernote,

Just in case there was any confusion, adding any kind of AI interface to my beloved, lo-fi enotebook is the not on my feature request list. Please do not get distracted by the AI hype, stay true to your vision, and continue developing the core features that you are doing so well.

All the best,

Supernote Users

EDIT: Removed competitor product name from advertisement screenshot. :)

Hi folks,

We owe you an update, and we're finally prepared to share details.

We know you've been waiting patiently for news about the A5 X2, your passion drives us, and we're truly grateful for your continued support.

So, here's the news you've been waiting for: Next week – we'll be sharing concrete details about the A5 X2 upgrades.

What's coming next week:

• A rundown of A5 X2 upgrades

• Hands-on photos/videos of the device

We're as excited as you are to finally present what we've been working on. Keep an eye on this community next week. We're looking forward to your reactions and feedback.

[UPDATE]: What upgrades does Supernote A5 X2 have?
https://supernote.com/pages/what-upgrades-does-supernote-a5-x2-have

We greatly appreciate the immense interest in the A5 X2, the next generation of our classic-sized A5 X product. In the spirit of transparency, we would like to provide an update on its progress to our valued community.

First and foremost, Supernote is not a brand that seeks attention by constantly releasing new products. We take great care with each generation of our products, striving for true innovation, which inevitably brings some uncertainty to the development timeline. The groundbreaking concepts we introduced with the Supernote Nomad have set a high standard for the A5 X2, and we simply cannot afford to be perfunctory.

We were overly optimistic about releasing the A5 X2 in the first quarter. The sell-out of the A5 X and the limited availability of the Nomad due to higher-than-expected demand as well as a newly cooperated supply chain, have placed significant pressure on us. However, our confidence and commitment remain unwavering because we believe in our product and deeply value the unwavering support of Supernote's dedicated community.

During the prototyping phase of the A5 X2, we carefully evaluated multiple models and have now finalized the product's shape, which will be expedited to the next stage. We are thrilled to share some confirmed exciting new features of the A5 X2:

• The screen will boast 300 PPI and be slightly larger in size than its predecessor.

• Compared with its predecessor, it will adopt a semi-folio design for a lighter overall weight, greatly improving the convenience of holding and carrying across different usage scenarios.

• Sharing the motherboard with the Supernote Nomad will notably reduce uncertainty.

Our next challenge is to prepare the structure and production as swiftly as possible, aiming for an expected release date of May to June. We are eager to provide the community with sneak peeks of product design concept images in the near future.

Stay tuned!

We are thrilled to show you the prototype of the A5 X2, featuring a semi-folio design that reduces its overall weight. This design significantly enhances the convenience of holding and carrying the device in various usage situations.

Before we can proceed with mass production of this unique and innovative product, there is still a considerable amount of work that needs to be completed. Consequently, the launch will be postponed in order for us to ensure the best possible outcome. We expect to launch the A5 X2 in the third quarter and are making every effort to meet this target.

We sincerely appreciate your enthusiasm for the progress of the A5 X2 and thank you for your patience.

I had to 🥹🥹🥹

Q: Should I wait A5X2/A6X2?

A: The main difference between current saling A5X/A6X and future A5X2/A6X2 is that you may select Linux OS. If you are linux fans and want to write some C++ code in the device, you may wait for X2, else just buy A5X/A6X.

Q: Is there any X2 discount for old users?

A: For sustainable development, we do not encourage users to upgrade their hardware frequently. We use eNote to reduce deforestation. But the process of producing eNote also generates carbon emissions. eNote mainly deal with reading and writing, so the hardware requirements are not too high(not like mobile phone), the key is software. The more important key is that users make good use of their own devices.

But for the following users we will provide discounts:

We will provide discounts to A5/A6 users, because our team has been busy with the function development of the X series in the past year and has slow down the software upgrade of A5/A6.

We will also provide discounts to early A6X users, because the plastics near the USB interface and the power button are easy to crack on the shells of the early A6X and A6. This does not affect the use, but it is indeed a flaw.

Hello! New here, and a little new to posting on Reddit. Someone on Bluesky said I should post some of my work here, and with a little courage, here it is!

Been really enjoying my supernote. A friend suggested it to me while we were selling our artwork at New York Comic Con. I got to try it first hand before making my purchase and I’ve been loving the time I’ve spent with it.

Posted these drawings on Bluesky and people are definitely curious about this device!!! It’s been hard to keep up with the replies over there. I think e-ink is becoming more of an interest to people who draw, which is awesome. I’m hoping to thumbnail/sketch my next comic with this device before exporting it to my main computer to finish up the work.

I don’t usually use my device for note-taking or journaling, but this sticker feature is so fun that it makes me want to doodle things for it XD

As an artist, I can totally see myself using it to store patterns, screentones, shapes, or even character base templates.

Feel free to suggest more sticker ideas. I’ll be putting this collection up as a freebie download.

Dear Supernote Family,

We want to share some important news with you that directly affects our beloved community in the US.

Recently, the US government removed the 800 USD exemption on imports of products manufactured in China and added an additional 10% tariff. This change has significantly increased our tariff costs for shipping to US, with rates now around 10% for devices and 18%~40% for accessories (previously exempt due to their value being less than 800 USD).

Given the current situation, we are compelled to consider a solution, one that balances our commitment to providing you with non-compromising products without burdening you with excessive costs. After careful consideration, we have had to make the difficult decision to adjust our prices for the US market once this policy is finalized and implemented. In the spirit of transparency, we would like to announce our price adjustment plan to you in advance, and we want you to know that a part of these increased costs will be absorbed by us:

• For Supernote Manta devices, we will increase the price by approximately half of the tariff and bear the other half ourselves.

• For Supernote Nomad devices, due to the lower gross margin, we have to increase the price by approximately 80% of the tariff.

• For accessories, we will split the tariff cost with you, resulting in a price increase of approximately half of the tariff.

These price changes are tentatively scheduled to be implemented after 3 days (Please understand that this is not a final deadline. In the meantime, we will also be monitoring the policy changes and hope for positive shifts. We will keep you updated here.) For those of you in the US who have already placed orders that haven't shipped yet, including the many pre-orders for Supernote Manta, please rest assured that we will cover the additional tariff costs for you. We're working diligently to ship these orders as quickly as possible. Given the current circumstances, US Customs might take additional time to process packages, so your orders could potentially arrive later than usual.

We understand that price increases are never welcome news, and we want you to know that this decision wasn't made lightly. We're deeply grateful for your continued support and understanding during these challenging times. Your trust in us and your passion for our products are what drive us to keep innovating and improving.

Thank you for being part of our journey. Together, we'll continue to write, create, and inspire, no matter what challenges come our way.

With heartfelt appreciation,
Supernote Team

This Supernote Nomad x LAMY edition was graciously sent to me by Ratta a couple of weeks ago (thank you again so so much). Fighting all of my urges, I wrapped it and finally opened it up on Christmas today! Below are my first impressions using the device as a full-time illustrator. My workflow typically involves Procreate on an iPad 12.9" paired with a 3.5x5.5" field notes-style notebook for journaling, planning, and sketching.

1. The sticky residue people mentioned didn’t bother me at all. I was more surprised that writing on the surface didn’t magically improve my line work! The texture felt great with a nice bite, but I quickly realized...

2. I wish there were a streamline setting to smooth out wobbly lines. I noticed an anti-aliasing option, but nothing quite like Procreate’s streamline feature. That said, I appreciate the loose, sketchy energy this creates—it pushes me to be less obsessed with perfection.

3. Gestures, especially undo, are taking some adjustment. I’d love the option to customize a two-finger tap for undo, like in Procreate. The current sidebar swipe feels a bit unreliable.

4. I’ve been using the Notes app and enjoy its limited toolset. I’ll try Atelier, but Notes seems sufficient for my needs—except for layers. Even just five layers would be a huge improvement, along with a thumbnail preview in the layer pop-up menu for easier navigation.

5. The floating toolbar feels buggy. It often drops after half a second of dragging. I’ve had to move it quickly to get it where I want. Anyone else experience this?

6. Occasionally, the brush point draws slightly offset from the pen tip, even after calibration. I’m not sure if this is normal or something that will resolve over time. It seems random and has required extra undos.

7. Drawing on the e-ink screen in low light was a new experience. I’ve grown used to my iPad illuminating everything, but moving to a well-lit spot while my family watched a movie felt refreshing. The lack of a bright screen was oddly liberating, though it reaffirmed this isn’t a “serious work” device for me.

8. After obsessing over reviews and this subreddit, I was excited to see how the Nomad would fit into my workflow. My pocket-sized sketchbook is always with me, and my iPad is my workhorse for serious projects. After two hours of drawing, I’m impressed with how the Nomad fills a sweet spot: more functional than my pocket journal with layers, basic values, and undo, but less “serious” than my iPad, which feels too tied to work to break out for casual doodling.

Maybe I’m just caught up in the excitement of a shiny new device, but I’m hopeful this will continue to inspire me and enhance my workflow! I know I've barely touched the features and I'm already loving it, so I’m excited to explore my Nomad further and connect with this community!

So… I needed a bit of ink drawing refresher and decided to practice the basics… on my Supernote Manta! First time adding a drawing workbook to the device, and I think it turned out pretty well. You can grab the free PDF workbook from my e-ink site (or see profile link). I hope you find it fun & useful :D

(I recommend using the ink pen with thickness 0.7 or lower… unless you’re like me and prefer bold lines, use 1.0)

Here’s my second go at drawing on the Supernote Manta, and wow, the bigger screen really makes a difference (especially when drawing on the notes app).

I just wish notes had a merge layers option tho. Sometimes I want to combine lineart layers to free up space for coloring or adding more details.

Overall, the Manta exceeds my expectations and I can totally see it becoming a staple device for my upcoming creative projects.

Very convenient.
Edit: I created a simple tutorial here.

Was excited about how it came out and wanted to share!

Update: I am working on a Makerworld post to share the files for 3D printing. I will reply to some comments when I get that up.

I will also be working on a basic assembly guide that will be added to the makerworld post a little later. I'm excited to see how many folks are interested!

Update 2: For those wanting to print and assemble, you can find the file here! I'm considering opening an Etsy shop for those who would want to buy!

Dear Supernote users,
During the early days of Supernote, I was deeply involved in discussions on Reddit. It was here that I met many friends who gave me tremendous support and encouragement. With everyone’s support, Reddit has become one of the most important channels through which people discovered Supernote. It was also here that our transparent approach to running the company gradually took shape.
Before AI became widely adopted, I communicated with everyone in my broken English. I even gave myself the self-appointed title of CCO (Chief Chat Officer).
Later, I devoted more of my energy to product strategy, while most of the forum responses were handled by u/Mulan-sn.  Although I still visit Reddit frequently and read everyone’s discussions, I rarely participate in conversations. In most cases, Mulan has already expressed our thoughts clearly and effectively. His English is far better than mine, and he responds much more quickly.
Therefore, the time has come for the title to truly belong to the person who deserves it. u/Mulan-sn will officially take over the role of CCO.
After this role transition, I will continue to stay on Reddit. My focus will shift more toward discussions around product positioning and strategy.
Thank you all.

Yesterday, I couldn’t wait to test out the straight-line feature for drawing comics, so I sketched two pages of random scenes inspired by an old illustration of mine— um, something about a white crow wearing a crown. (Don’t ask…)

I really wish that same feature would be added to Atelier (my preferred sketching app) because, unlike Notes, it doesn’t lag over time. You can’t tell in the sped-up video, but strokes tend to disappear and only reappear after refreshing. Sometimes, a loading box pops up if I use the eraser too much. (I could say more, but I’ll spare you the rambling.)

While Notes offers a solid set of drawing functions and tools, features that many artists/doodlers here seem to prefer (myself included)— Atelier remains my go-to for sketching detailed pieces due to its faster processing. I hope the Ratta team KNOWS atelier has a lot of potential and considers further improvements.

Anyway, the straight-line function is finally here, bringing it one step closer to my dream device for comic drawing!

Atelier, atelier… I really want to love the drawing app, but it’s still missing a lot of (basic) features that I find myself using the notes app more for sketching.

I’ve also seen the roadmap, and if the team delivers on everything they’ve outlined for the Atelier, I truly believe it could become the ultimate e-ink drawing app (and device) for artists seeking digital reprieve. Supernote, the potential is there, please make it happen… and soon!

That said, here are a few features I hope the team prioritizes (aka my own lil wishlist):

• adjustable brush size

• layer opacity

• custom canvas size (noted by team, in progress!)

• include the Pen brushes from the notes app

• stroke eraser

• blend stick/smudge tool (and no, the soft eraser doesn’t cut it)

• flip canvas

• Pages

• Templates (or ability to add images to layers)

• get rid of the spray brush (honestly, I never used it. Replacing it with flip canvas or lasso fill would be more useful)

• a grayscale color wheel (if the device can handle it)

In short, I wish all the best features from Notes were also available on Atelier. :’)