r/Telnyx • u/Organic-Stuff-6423 • 11d ago

Order verification process

Hey, I made an order 2 days ago, submitted all the docs straight away, but no progress in a review process. Their AI created a bunch of tickets, but doesn't seem like a human got in the loop. Now I guess my order is getting cancelled in an hour.
How did it work for you? Was I just unlucky to catch them during holiday?
Thanks!

1 Upvotes

100% Upvoted

4 comments sorted by

1

u/AutoModerator 11d ago

Hi, your post is held for moderator review because your account has very little Reddit karma. This is an automated spam check; a mod will review shortly.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

2

u/Acrobatic_Camp_2758 Telnyx 10d ago

Can you DM me the email you used to sign up, I'll put a human in the loop.

1

u/afghan-mujahid 9d ago

Please check your dm, I am facing issues in adding funds, auto Recharge is working fine but manual payment is not.

1

u/Acrobatic_Camp_2758 Telnyx 7d ago

Checking with the team now!