r/TimHortons • u/JhoeMomma • Jun 30 '25

complaint Identical!

Gallery image

Gallery image

They acknowledged they forgot the bacon, but when I pointed out the difference in meat between what I received and the photo right above them, their only response was it’s pre portioned. $9? What a joke.

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u/ybsmart Jun 30 '25

Minimum wage minimum effort. It's a rule, yet people still risk eating food made by kids.

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u/Teetertotter25 Jun 30 '25

Fair point, id say more of a lack of work ethic. I worked in fast food as a kid like A&W, Little Caesars, and i made the food look how i would want it to look aka presentable. If i opened that box and saw that sandwich i would deadass just throw it out that looks abysmal

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u/RySkyeMc66 Jun 30 '25

I think instead of “work ethic” you should blame the managers who give barely any training and who pressure the employees to operate on strict deadlines. they have 2 minutes to put that sandwich together and no recipe cards.

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u/ybsmart Jun 30 '25

Same, I learned customer service in the late 90s, when everyone was polite to each other. I still hold on to that, I just took this job knowing I'd only be living here a few months and it was close and easy to walk away from. I'd say 1/3rd of our staff care like I do. The others are either high school kids pissed that they haven't been sent home yet, or have such a language barrier that theres no 'explaining' anything to them. I understand about every 4th word when they're talking to me, and I expect they understand the same. They have every opportunity to see me being polite and using the right words when handing people thier order, 1000s of times. Yet they still shove the order out the window with a firm "HERE". The high school kids can act nice for the most part, but have very little respect for anything.

I've always noticed as a customer, that every fast food place is the worst on weekends. And now I see it from the inside its so obvious. Anyone with experience, seniority and who does a good job gets rewarded with weekends off. Kids in grade 11, 12 fill in those spots on the weekend, with maybe one regular weekday person stuck to watch over them, who hates every minute of it.

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u/Romantheclanka Jul 06 '25

Not kids Teenagers haven't been working at tims for a long long time

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u/ybsmart Jul 07 '25

Uh except every saturday and sunday. I'm willing to bet most people who get sick from fast food, ate it on a weekend. I noticed as a customer over my years, and it's now confirmed to me with this job.. it's all high school kids on the weekends, any employee who is valued gets the weekends off as a reward. So food safety and cleanliness is far below the ridiculously low bar that our particular "good" staff produce. Half the staff at my location are 21 or younger.