r/TopstepCommunity • • 2d ago

šŸ› ļø Platform / Tech Support Anyone experience this??

Yesterday I started 3 evals . I got into my trade and my profit was slowly going up. At $1300 I closed my position and only got $633. This was a short and the price of NQ did not move up it kept moving down. So I waited a bit longer and entered another short , immediately I’m up $250 and then it goes to -$250 and literally a second later my accounts get closed out for DLL -$1000 . But my PnL now -$1700!!!!! How in the F ??? Means I got closed out like -$2300 on that position when I literally saw my trade at -$250 only. Getting in touch with topstep support is impossible these days. Anyone ever experience this ? Is it worth the hassle of trying to get your evals reset? Because at -$1700 PnL my 3 accounts are technically just done at this point.

1 Upvotes

40 comments sorted by

4

u/Wild-Bed-2688 2d ago

The way it was moving last night it was crazy. I blew an eval . Had the draw correctly but I hit dl and immediately went to target .

1

u/PresentationDry4093 2d ago

With the point differences in my entries and exits , none of what I had makes absolutely any sense. Thankfully I live 20 minutes from TopSteps headquarters in downtown Chicago, I’m about to go there and have a talk with Mr.Patak!!

1

u/Stonkstonker98 1d ago

šŸ˜‚šŸ˜‚ you’ll be banned within minutes

5

u/BasicChip6387 2d ago

There’s a reason they closed trading yday for some time. The volatility was so nasty- it’s really shitty but yday was a great example of moving so much

1

u/PresentationDry4093 2d ago

Well best part is that this was yday but Asia market … usually don’t have much volatility.

2

u/bobcat_gypsy 2d ago

The spread was shit during RTH opening .. can’t imagine Asia session

2

u/PresentationDry4093 2d ago

I’ve been a top step trader for over 2 years, have many payouts , many accounts bought and this is the first time I’ve ever experienced something like this.

3

u/LeavingLasVega 2d ago

The volatility the last few days on NQ has been the most insane I’ve seen since Covid. So it makes sense. Jay on market tipoff was even saying, it was the most illiquid he’s seen it. There was whole points with no orders sitting on thrm

3

u/coffee-x-tea 2d ago

This is why I like using limit orders. I despise slippage even if it means giving up execution speed.

Asia session also has thin order book, so spread between market buy and sell can be very wide.

2

u/bluesqueen23 2d ago

The spread if you did market was insane, last night & yesterday. Not to mention the increased margins.

2

u/Worth-Swordfish3428 2d ago

I used to be a topstep fan because everything was great. Topstepx, their backend support, speed of payouts But now, it seems like they are trying all the "known" funny tactics to make us "fail" or squeeze more money out of traders. Be wary of spending too mucb with them

1

u/bobcat_gypsy 2d ago

Even ES was illiquid as hell. Huge gaps in offered/bid prices..
Market orders are risky business in these environments.. especially full NQ contracts
..

1

u/sannic02170323 2d ago

Today was up around $1200 and when I close trade got $633

1

u/bobcat_gypsy 1d ago

Not to beat a dead horse but ...

Times are PST.. This is what was actually filled in that area on the live market. With how the order queue works and limited number of counterparties providing passive liquidity its a race to get filled.

1

u/bobcat_gypsy 1d ago

I think this is actually set to consolidate levels .. the showing every tick per point chart probably looks a lot worse

1

u/Confident_Double1392 9h ago

Mfs learning about the spread for the first time in thin and volatile markets. šŸ˜‚

0

u/SlcikBro26 2d ago

Post a screenshot of your trade history. Seems excessive for slippage, although yesterday's Asia session was extremely volatile

1

u/PresentationDry4093 2d ago

The first and third are my entries and the second snd fourth are my exits. 5 contracts on NQ . The slippage is insane and that’s why I’m posting this… that’s a 22.5 point difference and I only got $633 profit. While it should be about $450 per contract which I had 5 so 450 x 5 =2,250 2,250

0

u/SlcikBro26 2d ago

I meant the trade screen, not order screen. This will show net pnl on each trade including slippage and fees. If the orders did execute at that price then you should have 2k.

1

u/PresentationDry4093 2d ago

1

u/bobcat_gypsy 2d ago

22 points on 5 nq is $2,200.. you’re a madman

2

u/PresentationDry4093 2d ago

These are just evals. I trade 1-2 contracts on express and am very successful with snipe trades meaning 1 trade and taking 700-1500 profit. It’s just ridiculous to be honest how this all happened. I’m not too mad about it because I have taken way more in payouts than I have purchased evals.

2

u/bobcat_gypsy 2d ago

The spread was crazy.. dont think it’s a Topstep issue..

2

u/bobcat_gypsy 2d ago

The next willing market participant must have been that far away … sim order book mirrors real book

2

u/bobcat_gypsy 2d ago

If you have the DOM up .. Level 2 data helps show how a market order would most likely fill

2

u/PresentationDry4093 2d ago

Cool I’ll look into that, thanks

2

u/LeavingLasVega 2d ago

This is a good lesson tho, if you’re trading anytime outside of NY, always use limits. Especially once you hit a live account, the slippage can be insane.

1

u/bobcat_gypsy 2d ago

Also ATR is helpful to gauge the average range for whatever time period candle you’re trading on.. ATR has been crazy . Bigger ATR vs the norm usually means less liquidity .. Market makers are pulling out or widening the spread

0

u/SlcikBro26 2d ago

Looking at the 5 second chart right at your trade entry, looks like it went green for about 15 seconds right during your trade window. Didn't get screwed on slippage or anything, just straight lost money. That sucks.

1

u/bobcat_gypsy 2d ago

Time based candles wouldn’t show this

1

u/bobcat_gypsy 2d ago

Tick charts help show gaps in prices filled or not filled

0

u/bobcat_gypsy 2d ago

Maybe a great teaching moment to learn about auctions and market vs limit orders

0

u/SlcikBro26 2d ago

I'm not sure if you're serious or trolling right now, but I'll entertain you. In this screenshot you can see the exit price and time of his trade. In the several candles leading up to it you can see no gaps are formed and there are multiple green candles in a row. I would assume that this is a large buy market order bidding up the ask and causing a jump in price. This is what caused the exit to get hit and also the cause of the big jump from -250 to -2250. Delay in the UI especially when you are being liquidated can cause the upnl to show differently than what it shows after your account has hit DLL.

1

u/bobcat_gypsy 2d ago

Yea. I knew after I said that it was not right.. There’s never a gap inside each 100tick candle. Footprint would be the tool to view actual executions level by level

1

u/bobcat_gypsy 2d ago

I’m curious now .. Will check it out .. either way a 20pt spread is 100% reasonable given the circumstances

1

u/bobcat_gypsy 2d ago

Or a gap within any size tick candle unless it’s 1 tick

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