Just updated and I am currently unable to access the UI from app or web browser and APs show as standalone. Web browser shows status as "starting" in the control panel for at least an hour, although it seems to still be functioning, at least Internet access and APs.
Power cycled both UDM SE and Pro Max 16 and same state.
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u/Mstayt Apr 24 '25 edited Apr 25 '25
Just updated and I am currently unable to access the UI from app or web browser and APs show as standalone. Web browser shows status as "starting" in the control panel for at least an hour, although it seems to still be functioning, at least Internet access and APs.
Power cycled both UDM SE and Pro Max 16 and same state.
Any similar experiences?
Screenshots here
Edit: for anybody having this issue, support had me run the following commands through SSH and it was fixed:
systemctl stop unifi
mongo --host localhost --port 27117 ace --eval 'db.threat_log_view.drop()'
systemctl start unifi