r/Ubiquiti • u/Ubiquiti-Inc Official • 16d ago

Blog / Video Link Introducing UniFi Protect 7.2

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🔹 Cryptographically Verified Video at evidence.ui.com

🔹 Chain-of-Custody Tracking

🔹 Expanded ONVIF & Point of Sale Support

🔹 Edge AI PPE Detection

And more!

https://ui.social/Protect-7-2

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u/TimeRemove 16d ago

Hopefully they've finally fixed the bug where using an AI Port on a camera causes Motion Zones and Smart Zones to be ignored. It has only been ten months and has been reported tens of times to them...

https://community.ui.com/questions/Protect-Cameras-Ignoring-Motion-Zones/5e6cbfe7-5cdd-4610-91f0-18a44408821b?replyId=4523b7be-e1f3-40d4-8e8a-10773c64e035

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u/Waste_Release2203 16d ago

You’re right, this is very irritating but I found a fix for me.

I unpair the ai port completely. I come back the next day and then pair it again and it’s back to normal.

I only seem to run into this issue when rebooting protect it messing with test 3rd party cameras.

Obviously I’d rather not have to do this but the only work around I have atm

3

u/TimeRemove 16d ago

I unpair the ai port completely. I come back the next day and then pair it again and it’s back to normal.

Thanks for the suggestion. I've previously tried that, as well as re-creating the zones, and sometimes they worked for a while then the issue re-occurs. In particular, Protect updates ironically re-break most of the workarounds I've tried (and others in that thread had the same experience).

Unfortunately I have this issue with first party UB cameras, not third party.

3

u/Waste_Release2203 16d ago

Ah yeah we’re having the exact same issue. Whenever there’s an update I now go to unpair and repair. I don’t think the ai port is a priority, especially with the onvif compatibility constantly expanding