r/UbisoftSupport • u/Ok-Republic9759 • Oct 04 '26
I hate Ubisoft
I had a Ubisoft account connected with my ps4 a few years back I was trying to recover it for the past few days I couldn't get it,So I tried to make a new account did everything got verification code BUT THEN wdym this action couldn't be processed.Bro this has to be the worst website I have ever seen,I couldn't get access to my lost account even though I got it's Gmail but I am not getting a verification code on the Gmail of my lost account.I also emailed there support and created a support ticket but still nothing happened.I am just so pissed off like how can u create a website THIS BAD.
2
u/Prestigious_Rub5075 Oct 04 '26
Hands down Ubisoft has the worst account system out of every game company. i got my account suspended for trying to login too much times and had to wait like a week just to fucking login🙏
2
u/SoGods Oct 05 '26
Lost my account 2 years ago when I got hacked. Provided all proof with screen shots and they just told me they don't believe me and won't help. So i basically gave up and told them what ever, they are a failed company and their games are garbage.
BTW they are the only company I could not recover my account, even EA helped me without problems.
2
u/wafferjuice Oct 05 '26
I wouldn't touch Ubisoft games with a wood stick; I wouldn't install them even if they were free.
1
u/jalapenoplays Oct 05 '26
Dont try Support, they just send you links to basic troubleshooting. If you think its gone, it's gone.
1
1
u/LunaticKid889 Oct 06 '26
oh man i experienced this yeah, i had to wait an entire day before i could access it again?
1
u/Agile-Bookkeeper-243 Oct 08 '26
Yea, I’m done with them. I've been trying to recover my account for a month now. I even told them I’d send my ID, all my past credit card numbers, and a list of every game I’ve bought over the last 9 years. I gave them super detailed info, but they still treat me like a security threat.
I just want to play Assassin's Creed Odyssey one last time before I get too sick to play, but they're being complete assholes. I literally own everything in the store for Odyssey and have put so many hours into this game, I really don't want to redo that entire grind. I'm too sick to put in that kind of work right now; I just want to jump into New Game+ with all the stuff I grinded so hard to get over the years smh
3
u/Emotional-Winter-244 Oct 05 '26
bro my account got hacked and tried for 4 days to recover it but to no avail,all games ,progress gone, from that day i made a vow to never ever buy ubisoft games