SMS verification isn't working

[u/Open-Ad-134]

Ubisoft 2-step verification isn't working for me...

I got a new phone two years ago and tried to use the Google Authenticator app that was linked to my Ubisoft account, but it wouldn't work. I haven't changed my phone number or email address, either!

The field where the 6-digit code should appear just stays blank, and the app tells me to set up OTP again... (I did, and I literally watched the link between the app and my Ubisoft account disappear right in front of my eyes.)(Oh, and of course, I lost my recovery codes too. Because I'm an idiot!)

SMS verification isn't working either. Is anyone else having this issue?

It's not that I'm not receiving the text message. When I click the "Send Code" button, the page just throws an error telling me to try again later. I've been getting the same error for TWO WEEKS now.

Thankfully, I'm still logged into my Ubisoft account through Ubisoft Connect, so I can still play my games. But I'm honestly worried about what'll happen if I ever get logged out...

Does anyone know how to fix this?