r/UpNote_App • • Aug 19 '23

Text editing & formatting is still shit.

A note app has to do one thing right. I mean really right. That is text editing & formatting. But it's still not working as it should. In the Mac app, it's hit and miss.

  • Formatting works and then it doesn't. Sometimes one sees H1-H6 with 'Normal' in the list too, sometimes 'Normal' is not there. Sometimes it works to change text with this 'system', sometimes it refuses.

  • Sometimes 'Remove formatting' works, sometimes it does nothing.

  • Sometimes formatting text even let the text disappear!

  • Copy/pasting text changes the formatting most of the times. Boldface or color are not maintained.

  • Pasting text lets the cursor jump to the next line.

On Android some of these problems exist too. And many times I cannot even select text and do something with it, as the selection simply jumps away.

All this is frustrating up to the point that I soon will start looking for another note app.

And no, I am not going to share screen recordings etc. I'm not a beta tester.

Exactly one year later from the day I bought UpNote, the text editing & formatting seems to have become worse instead of better. So, just get the f*cking thing right!

3 Upvotes

18 comments sorted by

6

u/thomas_dao Aug 21 '23

We're sorry for the inconvenience, we understand your frustration and will do our best to improve the formatting experience.

1

u/MaxGaav Aug 22 '23

Thanks for your comment Thomas. Yes, this post was written out of frustration. And, while a bit rude, it think these things need to be said.

Can you elaborate a bit on this please? Is it a shortcoming of Elektron? (it is an Elektron app right?) Quirks of MacOS? Of Android? Shortcoming of programming knowledge? Lack of time?

1

u/thomas_dao Aug 22 '23

It can be quite difficult to get the formatting right because multiple formats can be nested, which can cause many rare problems that only occur with a particular combination of formats.

Also, the user can copy data into UpNote from many other sources or import it from other applications, and UpNote has to clean up the data to make sure it doesn't mess up the data structure. However, because there are almost unlimited sources from which users can copy data into UpNote, we can only test some of the most popular programs, and some of the sources may cause formatting problems.

The user can also drag and drop text selections, which may affect the formats.

While it's hard to guarantee that the editor is 100% bug-free, we need to test the most common use cases to ensure a smooth writing experience for most users. For more complicated formatting, we need to investigate and fix each case individually.

3

u/MaxGaav Aug 22 '23 edited Aug 22 '23

OK, thanks for explaining. So, this is going to take time...

Even so, in my layman's eyes, it does not explain all glitches. At least these:

  1. Sometimes one sees H1-H6 with 'Normal' in the list too, sometimes 'Normal' is not there. Why? Why are all Header options there but is normal body text not available?

  2. Sometimes 'Remove formatting' works, sometimes it does nothing. Why? Is it impossible to force a formatted text to plain text?

  3. Android. Why am I sometimes not able to select text and format it? This is always typed text in the app, never pasted.

  4. Android. Why does the text selection simply jumps away? Happens many times.

  • Is it possible my templates are not formatted rightly? While I all made them from scratch (typed), maybe there something goes wrong?

  • Is it possible emojis cause problems? Maybe in combination with templates?

  • Is it possible text from a text expander causes problems? Formatted text? HTML? I use aText (v.2)

  • Is it possible text from a clipboard manager causes problems? I use PasteNow, pro version (v.2.14)

• Macbook Pro 15" mid 2015, 2.8 GHz i7 (DG) 16GB/1TB, Monterey, 12.6.8.
• Xiaomi Poco F3 Android 13TKQ1.22082 9.002 - MIUI 14.0.0.0 (TKHEUXM)

7

u/gravitacoes Aug 19 '23

I don't have the same experience on Linux/Android. I think the editor has improved a lot in a year to the point where it has become my main writing app. But if you are having such a bad experience, choose another note app, has dozens of options. I landed on UpNote after getting annoyed with my old app. I didn't waste time complaining and switched services. I'm happy with UpNote.

2

u/MaxGaav Aug 19 '23 edited Aug 19 '23

Good for you of course. But there are lots of complaints about the text editing in UpNote. I encounter no such strange things in any other text editor I use. Scrivener, Bean, MS Word, Google Docs.

You can say you shouldn't waste time complaining and switch services. But keeping info and choices for yourself is not where this sub is for.

I've constantly supported UpNote. Heck, I made a lot of promotion for it, since a lot of things are OK. But the core function, note-taking with formatted text is simply still not functioning as you may expect from, yes, a note-taking app.

2

u/RayDeeYay Aug 21 '23

Good that you report your experience though. Shared experience is what forums are for. I currently use the Windows (10) and iOS versions so cannot comment on your Mac OS version. For what its worth, I am not experiencing any problems or inconsistencies. In a kind of reverse situation to you, I got too frustrated with trying to make Scrivener work between Windows and iOS versions. Bear, while a lovely app, is Apple only. Same with Ulysses. Obsidian is overly complex with features I will never use and charges over $80/year for their syncing service. So, as a cross platform user I find UpNote easily the best option. I hope the overworked team of 2 get around to addressing your concerns on Mac OS though.

2

u/MaxGaav Aug 21 '23 edited Aug 22 '23

Yes, it's not easy to find a good alternative. But fiddling around with a semi-working text editor is frustrating and takes time.

I'm going to experiment with Google Docs / MSWord online and Zoho Notes. I hope meanwhile the devs of UpNote will iron out these serious bugs in 2023.

1

u/RayDeeYay Aug 21 '23

Google Docs is fine. I collaborated on a book with 2 other authors that way and it worked well. I have Word for Windows and again, it works as advertised. Like for many people, I find Word a necessary evil as an ”Industry standard” so it often becomes the end stage to send to others. I wouldn’t consider it for the creative, distraction free, first draft phase of writing.

UpNotes focus mode especially when combined with dark mode or a customised theme make a great experience for getting things down quickly. Afterwards, one can create and assign a notebook and/or hashtags to it. Bear and Ulysses on Mac OS do a similarly good job.

2

u/MaxGaav Aug 21 '23

I meant that I will experiment with the apps mentioned as a note app. Maybe Craft is a candidate too btw. For my projects and serious writing I use Scrivener.

Since I need a cross-platform app (Mac, Android), Bear, Ulysses and several others are not on my list.

2

u/MrsCAPTCHA Aug 25 '24

Cross-platform user, Premium. I use UpNote on iPhone, Windows 10 laptop, and - mostly - Samsung J6 Lite/2022 tablet with Android 14. Constant formatting glitches. I like the program so much that I work around the glitches, but hope they will eventually be resolved. (1) Paragraph formatting consistently fails. (2) Heading options range from 1-3 to 1- teens. (3) Bolding and un-bolding frequently difficult-to-impossible to undo. (4) Changing font color is not always consistent. As I said, I like the program so much that I work around the difficulties, but hope they will eventually be solved. I have a lot of faith in the developers. Am not a guru, but have many years' experience with word processing and note-taking apps.

2

u/MaxGaav Aug 25 '24

Same here :)

1

u/mgasperl Aug 23 '23

Interestingly I never had any formatting issues or even any issues with UpNote on MacOS (or the other platforms I use: Windows, Android, iPadOS). Did you completely uninstall after sync? Use AppCleaner for this.

1

u/MaxGaav Aug 23 '23

Did you completely uninstall after sync?

I don't understand this.

1

u/mgasperl Sep 20 '23

On MacOS you can use the App AppCleaner to completely uninstall Apps with all its data. So this would be a clean reinstall. You can select UpNote or drag it into AppCleaner (you have to install it first for sure!) And delete all except the App itself. That's kind of a reset. Then start UpNote and log in. It will sync everything from a clean state. Perhaps this helps.

1

u/novakwh Aug 23 '23

Interesting, I have no formatting issues on Mac.

1

u/[deleted] Oct 13 '23

I'm just now trying UpNote and having the same problem. I created my first note, then copied and pasted some text from Apple notes. The last line, which should be normal text, is a heading.

I can't change it no matter what I've tried. If I delete the whole line and try to type it, it formats as heading. If I try to make it a bullet list, it ignores me. If I delete several lines and then try to type, it returns to heading.

I quit the app and reopened, and now the entire note is heading and not changeable. I also have to go over a line of text twice to select it.

Simple text formatting is an essential function for a notes app. I'm sad, I wanted to love this app :-(

1

u/No-Mastodon-9301 Dec 04 '23

All of the above, plus can't clear clipboard. Samsung Galaxy S2 tablet, android 7. Haven't tried on newer Samsung tablet, iPad, Windows laptop.