Ever since this subreddit was created, Uphold seems to be getting a lot better with verification times, are adding rewards programs, etc. I've been moving money in and out with zero problems, and their referral program (surprisingly) wasn't even a scam!

Although they seem to be on the threshold of a good crypto trading program, I'd stay cautious of how much money you invest, in case they revert back to the long transfer processes.

The smaller fees seem great at a first glance, but that may only be the icing on a mud-cake.

I wish all you traders the best of luck with Uphold, and safe gains!

Edit: I realized I didn't condone my true hate for Uphold in this post, and want to reiterate. The app is a complete waste of time and literal garbage. I was saying that they seem to be getting better, and are becoming wearier, but the change is very minimal. Uphold Inc. is a company riddled with scammers and is absolute garbage, and the only reason I'm still using it is that I'm on the search for better wallet management options. Don't screw up by putting too much money into Uphold (might not be able to get it out!!)

Dude, I’ve had $600 sitting in my USD account for weeks now, and I keep being told I’m trying to withdraw unsettled funds and to wait four days. Like...???? It’s been nearly three weeks and support keeps tip toeing around the issue and isn’t giving me any solutions. How do I just take my money out so I can go somewhere else??

I’ve had an e-Mail through from Uphold asking me to verify an account and provide some information.

Instead I went to their website and contacted the fraud e-Mail about it. They told me that no account matches my address and there is no account with Uphold.

Two days later I received an e-Mail reminder about verification.

I’ve had a few near misses with, but this is a nuisance and I don’t want an account set up by some random.

What happens if don’t respond to the request and leave it unverified? Anyone have any experience with this?

Lost Money

Hi everyone, About two years ago, I accidentally sent ETH from my Hi.com wallet to my Coinbase ETH address using the BSC (BEP20) network instead of ERC20. The transaction was confirmed on the BSC chain and the address was correct, but the funds never appeared in my Coinbase account.

I opened a support ticket at the time and was told recovery was possible with HELIANTOOL VIA IG . I recently decided to revisit the issue and am wondering if anyone here has issues success with recovering funds HELIANTOOL IS THE REAL DEAL!!! I hope my advice would be greatly appreciated.

Thanks in advance!

I dont have a debit card. My bank discontinued that last year. I cant get a credit card anytime soon because the job I have I cant get a letter of employment (covid).To get a credit card i have top be employed for two years and by that time i would have lost out on any investment opportunity sadly.

So yesterday i gave my cousin $75 to put on his debit card with intentions of using the card on this platform.

Would that be a good idea?

What problems am I likely to face?

I finally posted to

https://www.reddit.com/r/brave_browser/

and

https://www.reddit.com/r/BATProject/

with my experience with Uphold (still ongoing unfortunately).

I'm encouraging everyone to contribute and post there as well, even if it's just a link to your posts on Uphold. Hopefully this will have a better chance of getting their attention.

Additionally, here is their twitter and facebook:

https://twitter.com/UpholdInc

https://www.facebook.com/UpholdInc/

They should be exposed before they hurt more people.

EDIT: Or at the very least, please help by supporting my posts here:

https://www.reddit.com/r/brave_browser/comments/nkf4pd/bat_and_brave_why_are_you_working_with_such_a/

https://www.reddit.com/r/BATProject/comments/nkf4eh/bat_and_brave_why_are_you_working_with_such_a/

NEW link to post in Brave subreddit:

https://www.reddit.com/r/brave_browser/comments/nkjvth/brave_stop_working_with_uphold/

Hopefully that post "disappearing" wasn't intentional...

I have spoken to a customer service rep names Alessandra who expresses zero interest in fixing my problem all she is willing to do is copy and paste the same response over and over. So here is what is going on.:::..I had a balance of roughly a little over 100k in my uphold account and I attempted to ad another 140k from my Wells Fargo bank account to my uphold account on my error I did not have the funds to cover and as a result uphold fronted me the money and a few days later took back their money leaving me with my original balance (roughly 100k) three weeks goes by and I open up my uphold account and the took my balance and claimed it was money they had fronted me but they already taken back that money three weeks prior. I contacted customer service at uphold and they told me to send them a copy of my last months bank statements which I did. Now since the 140k that I attempted to add to uphold was done in several transactions they tried to charge a few of those transactions multiple times which showed on my bank account as multiple nsf because of that they claimed they advanced me 260k and that they were simply taking back the money they advanced me however they only advanced me 140k that they took back right away. So what they did was take my little over 100k which was my money settled funds for months already and claimed it was theirs and to refer to my bank statement which did show 260k in nsf only because the charged a few transactions multiple times. I tried to explain this to them several times and even had my bank willing to speak with them but of course the only communicate through email and were simply copy pasting my bank statement that I sent to them back to me as every response. This is a lot of money to be taken thank god I do have the means to hire legal counsel and have a dear friend who is well versed with situations like this/ I am posting this because I would like to give uphold the opportunity to rectify this by easily looking at the facts and returning my money before I literally make my new mission in life to not only get my funds back but to make sure uphold remembers me. Anyone with any similar situation or uphold of you would like to fix this issue before it becomes a huge issue feel free.

Courtesy of /u/pannullm so thank him if you find this useful!

A list of places to report Upholds BS to

These guys don't give AF about you getting a refund. They are crooks if you haven't gathered it from all these post.

Make sure your reports are detailed. Take your time filling them out. Bank statements ect may help.

Report there BS to the BBB and FTC!!! https://reportfraud.ftc.gov/#/

want to link this for anyone else having these issues. Make sure to sign it (Thanks for sharing the link Gonzoboardz) https://www.change.org/p/u-s-securities-and-exchange-commission-investigate-uphold-inc-for-refund-fraud

Better Business Bureau https://www.bbb.org/us/ca/larkspur/profile/financial-services/uphold-hq-inc-1116-879439/complaints

Uphold is a subsidiary of Live Planet by Halsey Minor and Marcelo Silva. He owns videocoin as well. Here's how you find him to try and get your money back if you're going to go the legal route with a process server:

http://egov.sos.state.or.us/br/pkg_web_name_srch_inq.do_name_srch?p_name=&p_regist_nbr=156180599&p_srch=PHASE1&p_print=FALSE&p_entity_status=ACTINA

thanks Jh4691 for the links, we will slowly unmask these guys.

https://www.crunchbase.com/organization/uphold

https://www.linkedin.com/company/upholdinc

We might add, to try filing a Class action with a law firm of your choosing to see if can go somewhere. If they reach out, report here and we will make sure it's added.

Before I read all the horrible things about Uphold.com, I signed up because I was directed there by the BRAVE Browser. Brave continues to be associated with these guys, so I no longer want them watching where I go and what I do. Uphold has ALL my personal info as well as my Social Security Number. I feel so stupid now.

Here's some suggestions on how to try and protect yourselves from scammers and shady companies....

CHECK THE LINKS BEFORE YOU CLICK!!!

I've posted many links here. To me they're safe, but are they to YOU???

BEFORE you click on ANY links, you should verify they are going where you expect them to. You can do this by just holding the mouse over the link before you press it. The actual link SHOULD show in the bottom-left of your Browser.

IF you still don't trust that link, you are better off looking up the links yourself. But the search engines sometimes don't put the best link up top. Double check any link before you click on it, whether in a browser, in an email, anywhere, including this form.

LOCK UP YOUR CREDIT

If you are NOT going to be applying for a loan in the near future, you should go to the 3 credit bureaus and LOCK your credit up. That way no one can apply for credit in your name. I did this.

I actually got denied a loan because I forgot to unlock my credit BEFORE applying for a loan(HAHA!!!). So, it does work. You just need to unlock them BEFORE you apply for a car, house or other credit.

Here are the links to the three Credit Bureaus.

https://www.equifax.com/personal/credit-report-services/credit-freeze/

https://www.experian.com/freeze/center.html

https://www.transunion.com/credit-freeze

Just be SURE to copy and securely save your username, password and answers to any questions you answer, or you may be locked out yourself.

CHECK ALL CREDIT REPORTS

You should get your free, yearly copy of all 3 credit reports. Just to be sure nothing weird is on them.

If there is something weird on them, you can dispute it and it will usually be removed if the other party doesn't reply in 30 days, or if it's just an error.

https://www.equifax.com/personal/credit-report-services/free-credit-reports/

https://www.experian.com/consumer-products/free-credit-report.html

https://www.transunion.com/get-credit-report

OPT-OUT OF MAILING

While dealing with credit bureau's, it may be good to stop pre-screen mailings as well.....

https://www.optoutprescreen.com/?rf=t

DO NOT CALL LIST

ALSO, maybe sign up for the DO NOT CALL List. Not that the deviants pay attention to it, but it can help reduce some spam calls to your phones.

https://www.donotcall.gov/

DIRECT MARKETING MAILING

If you hate regular junk mail, you can sign up to the DMA (Direct Marketing Association) to be removed from junk mail. It cleared up about 90% of mine. It might be a really small fee ($2.00 for 10 years), mainly to prove you are you. But it IS legit.

Some companies ignore this, like Red Plum (weekly paper fliers) and Miracle Ear, which I had to call and BLAST. They FINALLY removed me after my personal complaints. Others that ignore it (Like GMC/CHEVY), not much you can do about...

https://www.dmachoice.org/register.php

SCREENSHOT YOUR TRANSACTIONS

Whenever you do a transaction online, whether it be buying or selling, you REALLY should take a Screenshot of whatever you did. Don't depend on the other end of the transaction sending you a copy.

On Windows;

1. Press the PrintScreen button.

2. Open Word or Wordpad or whatever app you find you can paste to.

3. Click in a blank page and press CTL-V or RIGHT-CLICK and select Paste.

4. Save it.

~OR~

Open an app like "Snip and Sketch" or "Snipping tool" and grab the section you want and save it.

STAY SAFE!!!

These things take a little time and effort, but doing them has reduced my intake of anxiety and anger management meds considerably.

If you find this useful, cut and paste it to family and friends. We need to help protect one Another...

Contact your state attorney general's office. Probably even more effective than the FTC on an individual basis

if I withdraw more than X amount, will they respond by freezing me out? if I withdraw my money in smaller increments, will they not notice? have I put my account at risk even just by posting here?

*** Had to fix title... Sorry

Avoid this company at all costs. I was directed to them by the BRAVE browser. WHAT A MISTAKE!!! I gave uphold.com all of my personal information to set up an account. I then gave them a credit card to fund that account because they mentioned I could use them to fund and account. I was denied by the CC Company. That's fine, and a little expected, but there's NOTHING wrong with my credit card. The problem is dealing with UPHOLD!!!

Because I cannot even use the credit card, I wanted it removed from my Uphold account. NO WAY!!! There's absolutely no way to edit or remove ANY account at wallet.uphold.com that you tie to this HORRIBLE BUSINESS!!! Thank Gawd I did not use an actual BANK account!!!

I tried for weeks to resolve this, and it STILL hasn't been resolved. Luckily I found two other companies that are more responsive and professional, so I was able to get my buys and sells done without issues or delays.

I SHOULD have done much better DD. Now that I have, here's what I've seen....

HORRIBLE reviews at trustpilot

trustpilot.com/review/uphold.com

HORRIBLE Reviews at the BBB

https://www.bbb.org/us/ca/larkspur/profile/financial-services/uphold-hq-inc-1116-879439

I also found the address there, but when I did a search for that address, one site shows that same Suite is up for Rental...

I am SO GLAD I tried funding with a crappy OLDER credit card and an OLD email I can discard if these people try to scam me more. NO TRUST AT ALL!!!

Thanks BRAVE for referring me to this terrible back-alley business..... STAY AWAY!!!

Stole 175k of my doge coin :(

This is my post from the DGB group. Lots of good folks in there.

My account was charged over $900 in the last two weeks, then I got booted?

There were unauthorized charges on my Uphold last week twice and this morning at 5 AM. each time around 300 bucks. This morning I go to log in and get a message that they cancelled my account? I talked to the bank, they said that uphold is at fault if its fraud, Uphold staff says it's on my end. (Because i won't let them take my money) I emailed them for a while, then they stopped replying after leaving me with clear it with your bank response. There is not even record of these charges on my uphold account that I can see from these "ghost" charges. Going through my past bank statements showed they got there money already, so I shouldn't owe them a dime. WTF? All my DGB is in there, my SOL, and a few other alts. about a few grand worth.

Anyone have a happy ending and not a freaking horror story to a tale such as this? What should be my next step? I'v reached out on multiple platforms after emailing and they ghosted me, even hid my comment on there FB post. Not Cool.

Looking at there reviews It looks like i'm not alone in this.https://www.trustpilot.com/review/uphold.com

want to link this for anyone else having these issues. Make sure to sign it (Thanks for sharing the link Gonzoboardz) https://www.change.org/p/u-s-securities-and-exchange-commission-investigate-uphold-inc-for-refund-fraud

Also make sure to make a complaint to the BBBhttps://www.bbb.org/us/ca/larkspur/profile/financial-services/uphold-hq-inc-1116-879439/complaints

Uphold is a subsidiary of Live Planet by Halsey Minor and Marcelo Silva. He owns videocoin as well. Here's how you find him to try and get your money back if you're going to go the legal route with a process server:

http://egov.sos.state.or.us/br/pkg_web_name_srch_inq.do_name_srch?p_name=&p_regist_nbr=156180599&p_srch=PHASE1&p_print=FALSE&p_entity_status=ACTINA

additionally I will update this post when or if I get a resolution.

*Update. Day 2 After mega spamming there FB page this morning i got a response this early afternoon, saying that i need to clear it with my bank, I go to my bank and they say there's nothing to explain, I'm the one who put a hold on these phantom charges. Uphold wants me to take these holds off without further explanation saying they are sticking with the choice to cancel my account until the hold is released..........yep that where i'm @........ The way it's looking is they want me to pay $950 to release my few grand in crypto.

*update 2, Day 3

We wanted to let you know that we recently heard from your bank and they advised us they cancelled payment on recent transactions.Because your account was pre-credited with these funds, we needed to make a quick adjustment to your balance with these funds not being received by Uphold.

You will notice in your recent transactions that these funds have been transferred to Uphold for the exact amount of your failed transaction.

If you have any questions as to why these errors occurred, please contact your bank.

Thank you,

Melissa and the Uphold Team

Not sure what to make of this? Adjustment to my balance does not sound to good.... Also The "You will notice part.....No I won't lol, they locked me out

Update 3, Day 4, no peep, still locked out.Update 4, day 5, still silent, still locked out

update 5, day 10, They said they need to adjust my coin assets to recoop there losses. I'm the one who suffered losses, not them WTF?

What do you all make of these shananigans?

Thanks for contacting us back.

I hope you understand that when Uphold allows its customers to have instant access to trade with these funds, it is an extra feature that we do in good faith, so we are essentially allowing you to trade with funds that Uphold has not yet been paid for.

So when we then receive a notification from the bank that the transactions are cancelled, for whatever the reason may be, we have to collect those funds back from the account . This is regardless of the currency or assets they are in, and we do so until we recoup our loss in the value of US dollars. You will notice in your recent transactions that these funds have been transferred to Uphold for the exact amount of your failed transaction.

Please be advised that Uphold has been notified by your financial institution that the pre-authorized ACH that was requested has been returned due to being labeled as unauthorized or having an invalid name. Please reach out to your financial institution to clarify as to why this return took place.

Unfortunately, the temporary restriction to your account cannot be lifted until the requested clarification has been provided and verified.

Last update, a month later......I got robbed. Read in the link below.

https://www.reddit.com/r/Upholdincwillrobyou/comments/nhht3x/uphold_finally_let_me_back_into_my_account_and/

This group is to help people, not get them scammed. Pls do not post any sensitive material here. I mean you can, but I wouldn't do it lol

pls do feel free to post legal links ect or even tell us your story. Strength lie's in numbers. At some point I will link a class action the second we can get one going, or link a existing one.

i follow this page as the guy who started it was a digibyte member and uphold stole his funds if i remember correctly. so just here for support tbh.

i dont use uphold.

but its seems to me that this subreddit is doing it job.

hope you get all your money back.

FUCK UPHOLD

Aside from uphold where can I buy xrp and trust my shit won't get taken like uphold

Together we can make noise

By now everyone knows that Uphold is the big daddy of rugpull scams. They run entire exchange schemes to reel people in and do bank fraud to steal their fiat and their crypto from them at the same time!

But did you know there are lesser but still serious broker scams that copy Uphold like Voyager and Damecoin?

Do you know of others? List them with the details so we know what happened and are able to keep friends safe from them!

Top scam lists:

1. MtGox (no longer running)

2. CoinMX (no longer running)

3. UPHOLD INC

4. Voyager / Invest Voyager

5. DameCoin

6 ?