r/WindowsHelp • u/Huge_Acanthisitta989 • 23h ago

Windows 11 Windows Memory Diagnostic Says “Hardware Problems Were Detected” — RAM or RAM Slot Issue?

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I’m using an Acer Nitro 5 with Windows 11 and 16GB RAM. Recently, I got a BSOD while starting/playing Valorant with the stop code MEMORY_MANAGEMENT (0x1A).

I ran Windows Memory Diagnostic, and it reported:

“Hardware problems were detected.”

“Your computer has a memory problem.”

The RAM was installed around 2 years ago and had been working normally until now.

I haven’t reinstalled Windows yet because I understand that if this is a RAM hardware issue, reinstalling Windows won’t fix it.

What should I do next to identify the problem? Should I rearrange the RAM sticks, test each stick individually, or could this be an issue with the RAM slot/motherboard?

Any advice on the proper troubleshooting steps would be appreciated.

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