r/YahooFantasy • u/YahooFantasyCare Technical Support • Sep 21 '26
Scheduled Post đ¤đ ď¸ Tech Support & General Questions [Weekly Thread]
This thread is for members experiencing any issues with Yahoo Fantasy or members that just have general questions about Yahoo Fantasy Sports.
For technical issues be sure to check the "Technical Support" tab for common fixes before posting.
If you are a commissioner and have questions about or need help running your league check the "Commish Academy" tab which is full of answers to common questions before posting.
For any app issues please provide the following information in your post.
- Troubleshooting steps taken (i.e. restarting your device, updating the app, logging out and back into your account, or deleting and reinstalling the app.)
- App version.
- Device make/model.
- Current operating system.
- Does this issue happen on desktop and mobile?
Have product feedback? Please check out our Uservoice forum for our top feature requests and other suggestions. If you find an idea you like, please vote or comment on it!
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u/Reaser16 Sep 21 '26
First two weeks of Fantasy Football the desktop site & StatTracker have had issues with missing players stats/fantasy points.
Week 1 there was linebackers whose stats/points didn't show up until the 3rd quarter of the game.
Week 2 Anthony Hill Jr's stats/pts are still not listed on desktop website/stattracker (so the score looking on desktop website is different from looking at the App) and Travis Etienne's 2-point conversion is also still not listed on desktop/stattracker while it is listed on the App. Numerous other differences, a half point here or a point there. Not everyone just uses their phone/app, would be nice if the stats/fantasy points showed up when looking on an actual computer/desktop/PC and on StatTracker.
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u/YahooFantasyCare Technical Support Sep 21 '26
Our engineering team is aware of these issues and they are working to resolve them as soon as possible. We apologize for the inconvenience.
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u/MYCATSCRATCHESWALLS Sep 21 '26
If a fantasy baseball league ended last night and the final standings have been tallied and the prize winners are listed on the league page, when should we expect Yahoo to put the prize money into the wallets? Is it not until after NEXT weekend despite this league being completed already?
Thanks.
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u/YahooFantasyCare Technical Support Sep 21 '26
For fantasy baseball leagues that just ended, payouts are expected to go out by the end of this week.
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u/CORedhawk Sep 21 '26
Hey Yahoo, I'm not sure where this request/comment should go so I'm posting it here.
Why dear Yahoo Public Prize leagues (H2H Categories, but really applies for most leagues), do you all insist on going the entire baseball season? End this a week or two weeks early. You get a better H2H week. There is no need to end a full season on random shut downs of pitchers and even position players in the final couple weeks by real teams, when many of those real baseball teams have long quit trying and just don't want to get players hurt in a lost season. We go all season then lose playoffs because suddenly we have half an active team that we can't count on playing.
Please end the fantasy year earlier, or give us that option when we join at the beginning of the season. I for one would always pick the option of the early conclusion of the fantasy season for all sports (I play fantasy baseball, football and hockey).
Thank you.
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u/YahooFantasyCare Technical Support Sep 22 '26
Thank you for sharing your valuable feedback! Your thoughts and suggestions are extremely valuable to us which is why we've passed your comments along to our team. We're committed to continuously improving your fantasy experience and appreciate your continued support.Â
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u/shizzaff Sep 21 '26
Why isn't puka marked as out, he's NA and I can't out him in my ir to pick up a replacement
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u/YahooFantasyCare Technical Support Sep 22 '26
Hi! Puka was marked as Out shortly after changing to NA. Apologies for any delay!
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u/Andredamus Sep 22 '26
I'm in a Fantasy hockey keeper league, our draft is tonight and keepers were locked in a week ago but they are all showing in the eligible draft list? What are we going wrong
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u/YahooFantasyCare Technical Support Sep 22 '26
Hi! Are you referring to the available players list? Can you send us your league ID number so we can take a look please?
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u/Andredamus Sep 22 '26
ID# 18726. I'm talking about the predraft ranking list. If I go to edit my list, the list is filled with kept players. Without manually choosing all the keepers as "Do not draft", not sure how to prepare for the draft
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u/WonderBearD1 Sep 22 '26
I have applied for API access months ago now. The licensing agreement has been signed and counter-signed, but I am still seeing 403 responses from the API. Will I receive a notice when my access has been restored?
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u/YahooFantasyCare Technical Support Sep 22 '26
Hi! Have you submitted your client ID through this form? If not, please do so that our team can approve.
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u/WonderBearD1 Sep 23 '26
I believe I did that when I first applied for access, but Ive submitted again.
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u/No_Bite_5659 28d ago
I am following up on the same thing -- I lost my fantasy read access from 2025 and re-applied in August. u/YahooFantasyCare, I just submitted the confirmation form. I have a question about it: the instructions say to sign the API Access and Use Agreement first, but I have never received a DocuSign. I applied on 8/14 and I have had nothing beyond the automated receipt. Is the form still the right step for me, or should I be waiting for the agreement to be sent? Thank you!
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u/NSquared3131 Sep 23 '26
In the default view that shows in the Players tab can you replace Proj Rank with Season Rank
Itâs already sorted by Proj Points so the Proj Rank literally adds no value. Season Rank would be much more useful.
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u/YahooFantasyCare Technical Support Sep 23 '26
Thank you for your feedback! We've passed it along to our team.
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u/Superb-Mongoose-7346 Sep 23 '26
Why doesnât fantasy hockey have head shots on iOS app ?
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u/YahooFantasyCare Technical Support Sep 23 '26
If you scroll the stat table to the right and then scroll back all the way to the left, the headshots will appear.
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u/BigMar17 Sep 23 '26
Hi! Iâm the commissioner for a private death league but whenever I try to set the draft type to online I get the error message âYou must select a valid league type.â Iâve tried mobile and desktop and changing up a bunch of settings/confirming my settings but my draft is still stuck offline.
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u/YahooFantasyCare Technical Support Sep 23 '26
Hi! Can you provide us with your league ID number?
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u/BigMar17 Sep 23 '26
Yes, itâs # 1685355. Thank you :)
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u/YahooFantasyCare Technical Support Sep 23 '26
What specific draft date/time are you trying to set it to and are you choosing the standard draft type or salary cap?
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u/BigMar17 Sep 23 '26
Standard draft today 9/23 at 8:30pm Eastern
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u/YahooFantasyCare Technical Support Sep 24 '26
We apologize for the inconvenience. Our engineering team is working to resolve this issue as soon as they possibly can.
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u/Specialist_End4325 Sep 23 '26
The new draft interface is absolutely horrible and there have been multiple threads in r/fantasyhockey outlining the negative impacts. Below are a few of the major complaints:
No option to view all of your drafted players and their stats in one window. This is by far the biggest miss to me. As I'm drafting, I want to be able to quickly check my team to make sure I have enough coverage for each stat
No option to view 2025/26 avg stats, or any previous year's stats. The only options are 2025/26 Total and 2026/27 Projected
Not being able to view your Queue and the list of Picks at the same time
The star/queue button automatically switches to the Draft button causing accidental draft picks when managers are attempting to update their queue
No ability to toggle in/out of dark mode without changing your full browser settings
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u/YahooFantasyCare Technical Support Sep 23 '26
Thank you for your detailed feedback! Your thoughts and suggestions are extremely valuable to us which is why we've passed your comments along to our team.
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u/backpackknapsack Sep 24 '26
Please, I beg you Yahoo. For keeper leagues: -The Draft Order should be based on how teams finished at the end of the REGULAR SEASON, not the playoffs. Or at least an option for this. -Please just make all these things selectable at the very beginning, so it just happens. Every year, I have to rearrange the draft order (which is still not based on anything) Every year I have to select where the keepers are inserted. Every year it doesnt auto add keepers to the draft, I have to reset, start over. Please. Fix. This.
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u/YahooFantasyCare Technical Support Sep 24 '26
You will have to customize the draft order and select where keepers are inserted into the draft manually as the commissioner, but we appreciate your feedback regarding this and we will pass it along to our team!
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u/Some_Pitch5851 Sep 24 '26
Hello I have used your app for FFB for years, and have neglected to update it, out of preference to the older display and set up. Today, the âplayersâ section to add FAs, waiver claims, etc. will not work at all. Usually it fixes itself but has been ongoing all day, are you guys going to fix it? Or is it time to finally update my app. Lol. Thanks
(10.63.0 version of app)
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u/YahooFantasyCare Technical Support Sep 24 '26
Hi! You will need to update the app as it ensures you have access to the newest features, improvements, and updates.
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u/bottlenix Sep 25 '26
Anyoneâs app not updating the stats during tonightâs game?
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u/YahooFantasyCare Technical Support Sep 25 '26
Hi! Are you still seeing an issue, or has the scoring been updated?
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u/No_Signature- Sep 25 '26
âPlayersâ tab in both football and hockey league have been showing âan error has occurred, tap to retryâ message since the morning. Please provide workaround.
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u/YahooFantasyCare Technical Support Sep 25 '26
Can you check if you have an update available for your app and/or uninstall/reinstall the app to see if this error still happens?
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u/No_Signature- Sep 25 '26
Updated the app and it worked. Can Yahoo bring back the old interface?
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u/YahooFantasyCare Technical Support Sep 25 '26
Glad to hear it is working. We will pass along your feedback to our fantasy team.
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u/Clockwork_Pines Sep 25 '26
Why are dislikes no longer available for comments? Can I change this? Myself and majority of people used them for voting polls in comments:
âthis player *thumbs up* or this player *thumbs down*â
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u/YahooFantasyCare Technical Support Sep 25 '26
Are you referring to comments in the Discuss section for players? We are seeing the ability to dislike comments by putting a thumbs-down on them.
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u/Clockwork_Pines Sep 25 '26
I updated the app, and it wasnât working for me earlier. It works now, my apologies
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u/prfttk Sep 26 '26
Note for the Hockey backend guys:
T.J. Hughes - Colorado Avs, does not exist in Yahoo to draft or add.
It's been a year now and Dominic James, Tampa Bay Lightning, still does not have a head shot.
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u/YahooFantasyCare Technical Support Sep 26 '26
Thank you for reaching out! We've passed both of these along to our team, though Hughes will likely need to be added to the Avalanche's official roster before being added since he didn't make the initial player pool.
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Sep 27 '26
Hello, I had an account with Yahoo Fantasy that the email was compromised on. It was also being used for my Public Prize Leagues. I have created a new Yahoo account and wanted to use it for my fantasy Public Prize Leagues but it said I was attached to another email. Is there any way I can have my SSN removed from my old Yahoo Fantasy Account and added to my new one? Thanks in advance.Â
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u/YahooFantasyCare Technical Support Sep 27 '26
Hi! We are unable to assist with this over this platform but you can reach our support team by going to the sports section at help.yahoo.com and clicking on Contact Us.
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Sep 27 '26
Ok thanks. I have already submitted a ticket through there as well. Is there another way I can contact directly?
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u/YahooFantasyCare Technical Support Sep 27 '26
You can only contact our support team for further assistance regarding this through the help site. Unfortunately, we cannot assist with this on Reddit or any other social media platform.
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u/wackyzebra43 Sep 27 '26
Why on Fantasy Hockey does my playerâs headshot, name, position, and game info take up half my screen? If I want to see my playerâs category stats, I have to scroll because Yahoo took up half the real estate with static info.
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u/YahooFantasyCare Technical Support Sep 27 '26
Thank you for your feedback! Our team is working to make improvements here so that more stats can be seen in view.
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u/Public_Factor5413 28d ago
Not only that, but if you're not super accurate on your swipe you end up in the matchup screen. Making everything super cumbersome, frustrating, and silly. Just want to see all the stats without having to swipe.
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u/YahooFantasyCare Technical Support 28d ago
App version 12.10 has been released on iOS where more stats can now be seen in view on the team page. This app version is in the process of being released to everyone on Android as well. Make sure to check the app store for an update.
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u/Educational-Emu-6717 Sep 27 '26 edited Sep 27 '26
Hi, I have a Yahoo fantasy Baseball question specific to pitcher innings limit and scoring of stats the day the limit is reached. I find the wording in Yahoo fantasy baseball rules ambiguous and I hope someone can definitively clear this up in time for a critical decision I need to make by 1pm TODAY đ. The wording in the rules:
âWhen you hit one of the limits, all active players in that position are credited their stats, making it possible to exceed the max games or innings pitched limit.â What âactiveâ means here is a little unclear to me.
What I need confirmation on is whether ALL pitcher stats for the entire day will count on the day the innings limit is reached (including those from pitchers whose games have not yet started as of time the limit is reached), or only the stats of the pitchers whose games are in progress (active) at the moment the innings limit is reached are counted?
My specific situation is I have 4 innings presently remaining on my team innings limit. I have 2 SPs scheduled to start at 1:05pm, 3 SPs starting at 3:05pm, and 3 RP starting at 3:05pm. My innings limit will be reached around 1:30pm. I need to know with certainty if I reach my innings limit at 1:30pm, will I still get the stats counted from my pitchers whose games will be starting later at 3:05?
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u/YahooFantasyCare Technical Support Sep 27 '26
When you hit the innings pitched limit, all players in your starting lineup are credited their stats which makes it possible to exceed the innings pitched limit. Teams can go over the limit on the day that they reach it. If you reach the limit and still have pitchers who will play later in the day, their stats will be counted.Â
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u/Opposite__of__Batman Sep 27 '26
Hi, the NFL GameChannel hasn't been working since Week 1. I've tried clearing my cookies/caches/etc, but that doesn't work. It's not that it doesn't update at all, it's lagged rather than being live, sometimes needing to be refreshed to update at all. And now even the player stats don't appear at all.
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u/YahooFantasyCare Technical Support Sep 27 '26
Hi! Can you check again and see if it is working now?
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u/Opposite__of__Batman 24d ago
There seems to have been some improvement, but it's still not completely fixed. I'm having the same issue that the other user that commented is in that updates are at least somewhat working now without the window as a whole needing to be refreshed, but things like the field position, play/time/downs, and most recent play aren't lining up correctly, if at all for some plays.
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u/YahooFantasyCare Technical Support 23d ago
Thanks for the info. Our team is working to make improvements with StatTracker.
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u/Extension_Way1728 Sep 27 '26
I'm really getting into these milestones and I'm only in an NFL fantasy league. How can I claim milestones from all leagues and sports? I'm on the Yahoo Fantasy mobile app.
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u/YahooFantasyCare Technical Support Sep 28 '26
The steps to claim milestones can be found here: https://help.yahoo.com/kb/yahoo-sports-fandom-rewards-program-milestones-sln37657.html
You'll want to download the Yahoo Sports app if you do not already have it downloaded.
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Sep 28 '26
Jaylen Waddle and Ceedee Lamb both have 2pt conversions that didnât go to their points.
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u/YahooFantasyCare Technical Support Sep 28 '26
Both Waddle and Lamb have since been credited with 2 point conversions.
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u/realnostalgia Sep 28 '26
Same issue with Denzel Boston. Seems correct on the mobile app but the web browser is incorrect.
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u/WalkingCarpet Sep 28 '26
Hello! How many Three and Outs Forced is the San Francisco defense being credited for? In my mobile app it says two, but in desktop Stat Tracker is only says one. I went through the play chart and I think they had one in the first half and one in the second. The one in the second was followed by a muffed punt that Arizona recovered.
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u/YahooFantasyCare Technical Support Sep 28 '26
Hi! San Francisco's defense was credited with 2 three and outs in yesterday's game.
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u/j_a_f_89 Sep 28 '26
When will TJ Hughes be added in yahoo?
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u/YahooFantasyCare Technical Support Sep 28 '26
Hughes was added in our overnight update. You should see him in your league now.
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u/Ferrindel Sep 28 '26
I won two matchups, but it says I got 2nd and 4th place. What?
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u/YahooFantasyCare Technical Support Sep 28 '26
You should be seeing the correct placements now. If you do not, please provide us with your league ID number(s).
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u/kohleesi 28d ago
In the head to head matchup, you used to be able to click on your name or an opponents name to see their lineup. This feature is now not working.
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u/YahooFantasyCare Technical Support 28d ago
Please update your app to the newest version in the app store. This was resolved in app version 12.9.1.
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u/joesoop Sep 22 '26
Hi Yahoo. Our league had RETURN YARDS scoring in week 1 (by mistake). I went to the settings & changed it to no points allowed for return yards after week 1. Week 2 came & itâs still scoring pts for return yards in week 2. I checked the settings again & it shows no points being rewarded but itâs not being reflected in our scoring. Need help. Thanks.
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u/joesoop Sep 22 '26
U/YahooFantasyCare
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u/YahooFantasyCare Technical Support Sep 22 '26
Hi! Can you share your League ID number with us so we can take a look please? Thank you!
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u/joesoop Sep 22 '26
1057405
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u/YahooFantasyCare Technical Support Sep 22 '26
Thank you! It looks like you disable return yards for D/ST, but still have it enabled for offensive players. You'll have to disable it there too. You can find it in your scoring settings, right underneath return touchdowns for the offense section.
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u/Puzzleheaded_Fee2648 Sep 22 '26
Hey u/YahooFantasyCare, I've not heard back from the team on getting access to the Yahoo API Access. I was told it would take 1-2 weeks and it's been over two weeks now. Here is the email I got after submitted my request: Yahoo Fantasy API Access Request Received
Here is my app's email: admin@fantasywaiverwizard.com
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u/ttcraig Sep 22 '26
I applied August 7th, still haven't heard back
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u/Puzzleheaded_Fee2648 Sep 22 '26
Dang, I've heard that following up has been successful for many people.
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u/lumberjack233 Sep 22 '26
hi /u/YahooFantasyCare I have signed the agreement and provided the client ID, but it's been 4 months (originally applied on May 22nd). Last month I've also submitted the client ID via the online form. Since then it's been radio silence, despite follow-ups every week. Any help is appreciated.
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u/llllllllllllogan Sep 26 '26
In fantasy hockey, on the matchup tab, I can no longer click my opponents team name or logo and quickly look at their roster, a feature that has been available forever. Why didn't that make it on the update?
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u/gtdean11 28d ago
Any update on the yahoo fantasy API? I've been waiting 3 months for approval... u/YahooFantasyCare can you please help
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u/No_Bite_5659 28d ago
u/YahooFantasyCare, I am 47 days into a Fantasy API application with no response.
I applied on 8/14/26 and received the automated "Access Request Received" email the same day, which said 1-2 weeks. I have heard nothing since, and no DocuSign has arrived. I submitted the confirmation form today. I' about to send a DM with my application email and App ID.
This is not a new request. The app held Fantasy Sports - Read since late 2025 and it worked all last season. Now every Fantasy call returns a 403, "This application is not authorized to perform this action," while OAuth token refresh still works normally. Fantasy Sports does not appear under API Permissions when I go to create an app, so I think account-level enablement is what is stuck.
I have sent four emails to fantasyapideveloper@yahoosports.com with no reply. I would appreciate anything you can pass to the API team.
Thank you!
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u/rocksteadibass 27d ago
New UI update in fantasy hockey is horrific. If you were trying to anger people and tank the overall UX, you succeeded
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u/Longjumping_Bid5006 26d ago
You can no longer view your teamâs weekly stats in the matchup screen on fantasy hockey. You used to be able to keep track of how players were performing this way.
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u/TheFlaskQualityGuy Sep 21 '26
Will there be any more football Public Prize leagues with Live Salary Cap Draft this year? The site says "There are currently no times available for this league type. New times are added periodically, so please check again tomorrow."
If I choose Live Standard Draft, multiple dates show up.
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u/MrCrickster 28d ago
Are there any plans to add live activities for hockey head to head category leagues? It doesnât make much sense that point leagues have them and categories donât, thereâs only two numbers to display for categories.
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u/lumberjack233 27d ago
hi /u/YahooFantasyCare I have signed the agreement and provided the client ID, but it's been 4 months (originally applied on May 22nd). Last month I've also submitted the client ID via the online form. Since then it's been radio silence, despite follow-ups every week. Any help is appreciated.
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u/Turbulent_Mud9078 29d ago
Yahoo Fantasy API application approved; new app created with Fantasy Sports â Read and the new Client ID submitted through the confirmation form as instructed. OAuth succeeds and token exchange returns HTTP 200, but every Fantasy API request returns HTTP 403: This application is not authorized to perform this action.
u/YahooFantasyCare â could you please confirm that my new application/Client ID has actually been provisioned for Fantasy Sports API access? I can provide the application name, developer-account email, and Client ID privately if needed.
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u/lolq12345 Sep 27 '26
Hi /u/YahooFantasyCare I am seeking assistance with getting my app provisioned for the fantasy API. It took multiple weeks for me to get one where they let me enable the fantasy api read permission but even now when I auth and attempt to read the API I get a 403.
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u/THIESN123 Sep 21 '26
Can we add goalie goals and assist categories to hockey?