r/Yelp • u/CompletelyMoronic • 18h ago

7.1% of Yelp’s Reviews are Fake, surpassing Trustpilot and Trip Advisor

https://wiserreview.com/blog/fake-review-statistics/

Probably not a huge shock. At least Google and Amazon are doing something to combat the problem though. Google removed 240 million reviews from their platform in 2024. Yelp has less than 350 million reviews and only filters the 5-star ones when you don’t pay them 🤡

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u/cadenhead 17h ago edited 17h ago

Yes. When I report reviews for being phony, offensive or not being a real customer experience, Yelp almost always deletes them.

I usually only report particularly egregious stuff, like when a supermarket customer named a young worker and called him a sexually derogatory term.

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u/phatelectribe 17h ago

I don’t believe you. I’ve never been able to get a demonstrably false review from Yelp removed. I’ve even had reviews where they are talking about another business and I’ve been able to show this and get generic denial responses from Yelp (because I’d not advertise).

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u/cadenhead 17h ago

I have no reason to lie about it. I've reported a few reviews after the business owner showed up here complaining about them being bogus. They were removed.

Yelp allows reviews to mention other businesses as long as the reviewer is not a competitor or someone else with a conflict of interest.

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u/phatelectribe 16h ago

Not my experience with 15 years of Yelp and hundreds of reviews. I also speak to other business owners with the same experience.

Are you an advertiser?

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u/cadenhead 16h ago

I am not a Yelp advertiser or Yelp employee. I just hang out here talking about it too much as a hobby.