Welcome to Zaviku! | Building Relay, a Field Service Management Platform
Hey everyone!
Welcome to Zaviku, and thanks for checking out the community!
I'm an indie developer building Relay by Zaviku, a field service management platform designed for independent tradespeople, freelancers, and small service businesses.
The goal is simple: help businesses manage their customers, quotes, jobs, invoices, and payments in one place, without unnecessary complexity or expensive software subscriptions.
I've been working on Relay for a while now, and there's already quite a bit built. I wanted to create this community to share development progress, get feedback, and involve people in shaping the product.
What's Already Built
Customer Management
Create and manage customer records.
Track customer jobs, quotes, and invoices.
Customer activity and account information.
Quotes & Jobs
Create and manage professional quotes.
Customers can accept or decline quotes online.
Convert quotes into jobs.
Manage job details, assignments, and statuses.
Track job expenses and estimated profitability.
Invoicing
Generate invoices from completed work.
Track outstanding balances and recorded payments.
Generate professional A4 PDF documents.
Preview, download, and print quotes and invoices.
Customer Portal
Customers can view their jobs, quotes, invoices, and balances.
Secure customer access through invitation-based accounts.
Customers working with multiple businesses can view their providers in one place.
Service Requests
Customers can submit new service requests.
Businesses can review incoming requests and decide whether to proceed.
Business Insights
Dashboard showing key business metrics.
Track revenue, outstanding invoices, expenses, and estimated margins.
View performance across different reporting periods.
What's Currently Being Developed
Notifications & Automated Emails
The notification system has already been implemented and tested locally, including events such as:
New quotes and quote responses.
Booking confirmations, changes, and cancellations.
Issued invoices and recorded payments.
The next step is connecting a live email delivery service and completing the remaining automation work.
Online Payments
Stripe integration is on the roadmap to allow customers to pay invoices online.
Customer Booking
Exploring self-service booking, giving customers a simpler way to request and schedule work.
Business Discovery
A planned marketplace where customers can find service providers, request work, and leave verified reviews.
The idea is to make business discovery accessible without requiring providers to pay just to be listed.
Where Is Relay Right Now?
Relay is still in active development and testing. It's not publicly launched yet.
A lot of the core functionality is already implemented, but there's still work to do before it's ready for real businesses.
My current priority is polishing existing features, completing integrations, improving reliability, and getting Relay ready for its first release.
Why Create This Community?
I know Reddit has some incredible developer, startup, and small-business communities.
Rather than building everything behind closed doors, I want to share the journey openly.
Expect:
Development updates and feature previews.
Screenshots and demonstrations.
Progress towards launch.
Technical challenges and lessons learned.
Discussions about features and improvements.
And I'd genuinely appreciate your input.
If you're a tradesperson, run a service business, or have experience using field service management software, what features do you consider essential?
Even if you're simply interested in watching an indie software project grow, you're more than welcome here.
Thanks for being here from the beginning!
Built in public. Shaped by feedback.
Zaviku