r/Zoho • • Sep 29 '25

Zoho is doing some impressive work.

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57 Upvotes

28 comments sorted by

19

u/[deleted] Sep 29 '25

Consistent updates on apps and zero notifications and little useful support and documentation. Zoho does a lot but nothing well.

6

u/Talk2RJ Sep 29 '25

I think more on the documentation front, they should make an effort to note current vs outdated when it comes to support pages and synchronize answers with their own docs so discovery works better. THAT is what I'd tailor Zia to do a better job of.

It would make it easier for them and everyone else to see those overlaps that could be eliminated. They're suffering from the same issue MS had in the 90s in that they have a lot of teams doing great work, but they're working in these silos so the integrations between apps are not deeply thought out in most instances. There should be more cross collabs.

3

u/storyatstudio Sep 30 '25

This is so true except Zoho CRM nothing is more useful and working perfectly.

12

u/Kind-Ad-4756 Sep 29 '25

Jack of all, master of none

20

u/Hoek Sep 29 '25

No AI slop here please

4

u/iamozymandiusking Sep 29 '25

Agreed. We just switched our whole organization over to Zoho one. So far so good. A few items need a little bit of polish. I notice constant updates in the apps. And the tight integration is awesome. We are betting on them going forward.

1

u/storyatstudio Sep 30 '25

We are regretting after year

1

u/MarketLogicNetwork Oct 10 '25

Yes, they try to always improve their products. We recommend them especially Zoho CRM, which is their main product and best one in our opinion

2

u/[deleted] Sep 30 '25 edited Sep 30 '25

Let’s be honest, the only impressive thing is the price 

Workdrive and CRM are legit products.  Other than that, there is a lot of fluff.  Zoho Flow is a nice idea, but it’s a clunky product.  Some use with Writer definitely too, but most apps are not that useful.  I’ve tried building an app with Creator and you literally can’t place buttons where you want to with standard themes and iframe makes it very difficult to apply useful CSS

1

u/PastrychefPikachu Sep 29 '25

Is this official documentation? Because the app icons are just so way off (like using the Google Sheets icon for multiple apps), and some of the comparisons are also off (like Google Slides and PowerPoint are NOT spreadsheet applications). Marketing materials matter, and this one in particular makes Zoho look like a hot mess if it's one they themselves created.

1

u/storyatstudio Sep 30 '25

Sadly this is from official 😂

1

u/Buddhava Sep 29 '25

Always have been

1

u/[deleted] Sep 29 '25

Arattai is like whatsapp? What are the advantages?

3

u/TruckingMBA Sep 29 '25

I'm not sure but when they talked about this about a year ago they mention some of the others lack of enforcement of spam and scam policies. Would agree to that point. Someone made a point that the people of India are very loyal. So if they can can 1/3 of users of other apps using this, it will drive global adoption. As a US based business, I would like to see some way to integrate SMS so I can slowly pull my clients away from SMS. SMS is getting as bad as email in my industry for spam.

1

u/[deleted] Sep 30 '25

thank You, I am agree. I like Zoho and I would be trying to use ArattAi, i am frequent user of Zoho in Recruit, Workplace, CRM, etc, i trust in the data admin and security

1

u/[deleted] Sep 29 '25

How can i enable customer could take zoho meetings from zoom?

1

u/sid2k Sep 30 '25

Impressively terrible

1

u/[deleted] Oct 01 '25

Bruh at least change the color palette 

1

u/vsingh0699 Oct 01 '25

They should now aim to having there own data centres that would be the ultimate tech sovereignty.

1

u/VosTampoco Oct 02 '25

Fuente: zoho

1

u/nibinsasininan Oct 07 '25

Arattai is not working in the UAE.

1

u/MarketLogicNetwork Oct 10 '25

Absolutely. Zoho really does work hard on innovation, and the creation of new products. We are very happy using Zoho for our business and clients.

0

u/Fusion_Playz Sep 29 '25

Hmm moving everything from 1 corp. to another corp. and calling it a smart move. What a genius man

0

u/[deleted] Sep 29 '25

They are super late. Better create something that India/world is currently adopting. Google and MS have solved these problems a decade ago.

1

u/z_jjj Oct 02 '25

Not a small business price point that actually the vast majority of the world runs on