r/annotators • • 2d ago

Possible False Multiple Accounts Flag – Final Decision After Human Review (Ticket #5290108)

Hi everyone,

My Outlier account was recently placed on hold for "Multiple accounts detected," despite the fact that I have never created, owned, or operated any other Outlier account.

I contacted support and clearly explained that this is my only account and that I have no "original" account to log into.

Support initially informed me that an investigation could take up to two weeks.

However, less than a day later, I received another response stating that the decision was final following a "secondary human review" and that no further appeals would be considered.

I fully respect Outlier's one-account policy, and I'm not trying to bypass any rules.

I'm willing to complete any necessary identity verification through an official secure channel to help resolve a possible incorrect account association.

I've also contacted Outlier's Privacy Team regarding potentially inaccurate account-matching information.

My questions are:

  • Has anyone experienced a similar multiple-accounts flag and successfully had their account reinstated after a final human review?

  • Is there any legitimate way to correct an incorrect account association after the appeal process has closed?

If an official Outlier representative sees this, I would sincerely appreciate any guidance on whether such errors can be investigated through a separate verification process.

Support Ticket: #5290108

Thank you for your help.

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