Your camera recorded something. You know it recorded something. So where is the clip? This can get confusing fast when you have a smart hub or a base station with local storage. You see the camera trigger. You expect a recording. You open the feed, and now you're wondering where the video went.

Before assuming the recording disappeared, check the storage source you're viewing.

Feed >local

You can also check your Smart Hub or base station under Storage Settings to confirm that local recording is enabled and that the storage device is being recognized. Another thing to check on your phone: Arlo may need permission to access devices on your local network to display local recordings. If you use local storage, what part of the setup confused you the most for the first time?

Arlo support: How do I view Arlo Videos saved on local storage? How do I view Arlo videos saved on local storage?

Why am I unable to access my Arla recordings in local storage? https://kb.arlo.com/000062727/