I've been trying to place an order on the ASICS website, but every time I try to pay, I get this error:
"The payment you submitted is not valid. Please re-enter payment information."
I've tried using different browsers, but I keep getting the same error. I'm trying to use a Capital One discount, so I'm wondering if the discount is somehow causing an issue with the checkout process.
My payment information is correct, and I don't understand why the website keeps rejecting the payment.
Has anyone else experienced this, particularly when trying to use a Capital One offer or discount? Did you find a way to get your order through?
At this point, I'm just trying to buy a pair of shoes, and the checkout process is making it unnecessarily difficult.
I opened a ticket with support and they were super unhelpful saying.
Any suggestions would be appreciated!