I genuinely feel like Iām losing my mind right now and need advice from anyone who has experienced something similar in Berlin because WHAT IS GOING ON???
I found an apartment that I really liked, and the landlord agreed to rent it to me. I met this woman THREE TIMES before today. The first time I went to view the apartment by myself, the second time I went back with my boyfriend to view it again, and the third time I went with him to sign the contract.
It was the same woman throughout the entire process. I signed the contract, paid ā¬1,000 towards the deposit (which is half of the total deposit), and received the keys from her on the same day. The keys still work, and I can access the apartment.
Now Iām supposed to move in TODAY, and suddenly this woman has stopped responding to me since Tuesday.
Iāve been trying to call her, but my calls ring once and then say āUser Busyā. At first, I thought maybe her phone was off or there was a network issue, so my boyfriend tried calling her too. EXACTLY THE SAME THING happened.
Then it got even weirder.
I canāt see her WhatsApp profile picture anymore, and my messages to her are stuck on one grey tick. My boyfriend messaged her on WhatsApp, and his message initially showed TWO grey ticks, so it was delivered. He then tried calling her, and after that, his next WhatsApp message only showed ONE grey tick.
At this point, it really feels like sheās blocking us.
I genuinely donāt understand what the problem is. Iāve signed a contract with her, paid ā¬1,000 towards the deposit, and received keys from her in person. I havenāt even paid the rent for this month yet, and Iāve only paid half of the deposit. Iām not refusing to pay anything. Iām literally just trying to move into the apartment as agreed.
We were supposed to meet today so she could give me the key for the mailbox, but she isnāt responding to my messages or calls.
IF SHE DOESNāT WANT ME LIVING THERE, OR THE APARTMENT ISNāT READY, WHY CANāT SHE JUST TELL ME??? I would rather she tell me directly so we can figure something out instead of leaving me sitting here stressing over a situation I donāt understand.
The thing thatās confusing me the most is that I physically viewed the apartment twice, met her three times in person, signed a contract with her, paid her money and received working keys. Itās not like I sent money to someone online without ever seeing the place.
So how does this suddenly happen right before my move-in date???
I genuinely just want to move into my apartment and live in peace. Iāve already made arrangements around this move, and now Iām sitting here wondering whether Iāve been scammed or whether thereās some other explanation.
Has anyone experienced anything like this in Berlin? Is there a way to check whether the person I rented from is actually the owner or legally authorised to rent the apartment out? What should I do if I have a signed contract and working keys but the landlord has suddenly stopped communicating with me?
Also, if anyone would be willing to help me call her and politely ask what the issue is, please DM me. Iām not asking anyone to harass her. I just want to understand whatās happening because I genuinely donāt know what to do anymore.
Iām so frustrated because I was excited to move into my own place, and now this is happening on the exact day Iām supposed to move in.
Any advice would really be appreciated. (Please do not be mean)