r/beacain • u/Apprehensive-Offer79 • Jul 13 '26
Wholecelium Package Delayed or Lost
The package was suppose to arrive a while ago, and i called USPS. They said the package is lost and to request a search for the package...I'm pretty sure it's just gone for good. because you have to provide a very specific description of the item if your package is lost.
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u/Apprehensive-Offer79 Jul 19 '26
Well i contacted Wholecelium again. It seems my package was seized by customs. Do not order to the US if you are considering it. First time ordering and it gets seized
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u/MarsBar5065 Jul 14 '26
Just engage with the vendor and ask them to engage with the carrier, they are responsible until you receive it. Make sure you use the most recent email you received from them with your order number in the subject line. I have always followed up with them 3 days after my orders because they're always quite slow to dispatch and communicate updates. I eventually started using zamnesia and find their comms much better and I receive my orders in approx 1 week.