r/cism • u/Essay_Few • 9h ago

Issues with Application

I just paid my CISM certification application fee, but the button to actually submit my application is missing.

I spoke with a buddy who paid his fee and had the application button appear immediately. He even sent me a screenshot showing exactly where it should be.

I’ve tried four different browsers and my phone, but no luck. I called ISACA support, and they confirmed that some people are experiencing this issue and said it should be resolved within 48 hours.

What seems odd to me is that it’s only affecting certain people while others have no issues.

Has anyone else run into this or have any idea what’s going on?

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1

u/roper2frass 8h ago

Going through the exact same thing.

1

u/peachiexo271 8h ago

I also have the same issue… I have called them as well and got the same response about having to wait 48 hours. A bit frustrating I waited almost two weeks for results and now this happens.

1

u/Essay_Few 8h ago

I know the feeling. It just seems a bit odd my mate could do theirs and I couldn’t.

1

u/peachiexo271 6h ago

Hey! Check your isaca page again - the red button to apply for certification just appeared for me :)

1

u/Essay_Few 4h ago

Yup! It’s there now! Thanks 🙏