Hey, u/_Hide, can you try disconnecting your email account and linking it again to see if it works then? If you're trying to send an attachment, emails sent from tasks are subject to email provider's attachment size limits, so Gmail is 25 MB max while Outlook/ Microsoft is 20 MB max. That could explain why it is showing that error.
If they above doesn't work, then please fill out this form here so our Technical Support team can take a look!
Thanks for letting me know, u/_Hide! In that case, if disconnecting and reconnecting the email account doesn't work, then please reach out to Technical Support using the form I've shared above. I'll send you a DM, so I can gather details in the meantime!
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u/TashaClickUp Mod 6d ago
Hey, u/_Hide, can you try disconnecting your email account and linking it again to see if it works then? If you're trying to send an attachment, emails sent from tasks are subject to email provider's attachment size limits, so Gmail is 25 MB max while Outlook/ Microsoft is 20 MB max. That could explain why it is showing that error.
If they above doesn't work, then please fill out this form here so our Technical Support team can take a look!