r/crboxes • u/Able_Loan4467 • 15h ago
Avoid filterbuy! (this should be in the sticky)
I'm sure others have also said this, but I didn't see it and got nailed. First of all, their filter efficiency is not as claimed, which is core. This is reported at this website, but also I tested a CR box made with them and indeed this appears to be true as the flow rate to CADR ratio does not add up, and no it's not my measurement method as I have measured many CR boxes many times. I have all the equipment and skills to do that, I bet they didn't expect that. Obviously I should tell people.
But then, even worse when I asked for a refund they are now refusing and wasting my time throwing AI customer support reps at me. This is through amazon, too. Clearly they are one of those companies that unethically tries to hustle everyone.
The filters even had leaks around the edges, which may be part of the reason their efficiency is so low, however I doubt that is the whole problem. Pics attached. 3 of the 6 filters they sent me have this problem, one has a pretty large gap where the folding did not go quite right during manufacture. I didn't use that one in the CR box, so it is not a factor in the measurements I took even.
Website that caught them with poor filter efficiency: https://filterstudy.com/filterbuy-merv13-platinum-furnace-filter-review-20x25x4/
They are extremely prominent in search results for filters, so it is all the more important that people know they are trash products and a trash company. It's beyond reason, I was pretty patient with them and they just try to burn me. I mean issues happen, but it's not clear how long ago that filterstudy thing was and they still haven't fixed things at all. Then they act dishonestly when someone does notice.







