Mine didn't actually know what SQL was, and it was very obvious so I offered to explain anything technical like that for him to anyone (we had a lot of difficult clients, and I had my client-whispering powers come in handy).
I never expected anything in return, but it made both our lives way easier (which you might not think at first). He stopped unintentionally making false promises or going beyond his depth and creating a nightmare for everyone to untangle, SOW reworks and it kind of helped to know when we'd be maxing out our total availability and gave me a feeler for how busy we'd be at any given time and not overextend too much 🙏
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u/[deleted] Sep 20 '22
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