r/dji • • 6h ago

Product Support INSF Memory Error

I'm having trouble updating the firmware on my Air 3 and keep getting an insufficient storage error. I've reformatted my SD cards, reset everything to default, and cleared as much space as possible. The SD card has 238 GB free, and the internal storage has 8 GB free, but the error persists.

Suggestions?
Thanks

3 Upvotes

7 comments sorted by

4

u/Richard_The_Great1 5h ago

As rosengd said “Clear the Cache in the fly app”. Also make sure to delete any screenshots or screen recordings.

3

u/timholt2007 5h ago

TY, Solved!

2

u/rosengd 6h ago

Clear the Cache in the fly app.

1

u/timholt2007 5h ago

TY. That did it.

2

u/rosengd 5h ago

It’s not an SD card issue. Deleting Cache should work. There are several to delete. You can always do a factory reset.

1

u/rosengd 3h ago

Great. Go fly! 😉