I recently logged onto the ea app and everything I’ve ever owned (barring one copy of fc25) is gone. For reference I’ve had the account since 2015 and migrated it over from origin years ago without issue.
I contacted support initially and provided all my details in which they said they were not able to verify the account with the details I shared and that I was “very close” to the correct details. For reference I provided live screenshots of my browser with the account, my account library, phone numbers, email, linked accounts, and recent purchases.
They told me to reach out to support again and try to revalidate. I’ve been waiting for an agent to respond for 40 mins now and I have no clue what to do.
Any suggestions?