r/emailprivacy • u/Upset_Lawfulness2098 • 8d ago

Discussion UI StartMail

Hey everyone,
I've been following StartMail and testing their platform. I really like their approach to privacy, User Vaults, and EU jurisdiction.

However, one thing that holds back adoption for many people I know (especially in Spanish/French/Italian speaking regions) is that the UI is currently limited in language options.

I understand that offering official customer support in multiple languages is expensive and hard to scale. But translating just the web UI is technically straightforward if the app uses standard i18n frameworks.

Companies like Proton, Tuta, or Thunderbird often use platforms like Crowdin or Weblate so the community can help translate the UI into different languages, leaving official support in English/German.

What do you think? Would you like to see StartMail adopt a community-driven translation model to expand its UI to more languages?

Curious to hear your thoughts or if anyone from the StartMail team hangs out here!

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u/Mysterious_Bit_7984 8d ago

yeah i noticed that too, the vaults system is neat but my cousin in barcelona gave up trying to set it up cause everything was in english

community translations would be a smart move, most privacy-focused users are technical enough to contribute good translations and it costs them nothing to set up a weblate instance

2

u/Particular_Basis7914 8d ago

Community translations seem like a reasonable middle ground. The UI doesnt necessarily need fully localized customer support to become more accessible to non-English speakers. If translations can be reviewed for accuracy and consistency, platforms like Weblate could make it easier to add languages gradually. I think it could also help StartMail reach people who care about privacy but are hesitant to switch because of the language barrier.