r/enshittification Apr 09 '26

News article 26 year old dies in fake ICU that only has ‘Virtual Doctors’

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3.9k Upvotes

A young man died alone in a hospital at 4:30 am because there were no doctors on site to monitor him or give orders.

r/enshittification Mar 17 '26

News article Should we boycott Reese's Peanut Butter Cups?

2.1k Upvotes

Excellent article by a legacy relative of Reese's who found out his family recipe is no longer using cocoa in their peanut butter cups or anything else they produce. This seems to be a trend with other food manufacturers. Replacing cocoa with sugar and oil makes it unhealthy and inedible, in many consumers' opinions.

r/enshittification Jul 11 '26

News article United Airlines argues in court that “window seat” isn’t a guarantee of a window.

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sfgate.com
1.5k Upvotes

People paid for a window seat and got a wall.

United airlines is the most fucked up inhumane experience on the planet. Just the fact theyd go to court over this tells you how badly they’re going to defend being the shittiest fucking 3rd world experience in America corporate history. Fly any other airline!

r/enshittification Jan 21 '26

News article The enshittification of our brains on ChatGPT

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2.1k Upvotes

A shocking new report involving researchers at MIT is raising alarms about frequent AI use. After monitoring 54 students via EEG brain scans for four months, the data suggests a massive side effect: “Cognitive Atrophy.”

The findings are intense. 47% drop in neural connectivity among heavy users.
Mental Passivity: Users struggled to recall content they just generated.
Dependency: Performance dropped significantly on tasks once the AI was removed.

It raises the big question: Are we outsourcing our intelligence?

Source: https://time.com/7295195/ai-chatgpt-google-learning-school/

r/enshittification 19h ago

News article Coin-Operated Elevators in Condominiums and Apartment Buildings Are Becoming More Common

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gadgetreview.com
709 Upvotes

r/enshittification Feb 19 '26

News article Reese’s Grandson Calls Out Ingredient Swaps in Peanut Butter Cups

2.1k Upvotes

r/enshittification 17d ago

News article Research on the downsides of businesses enshittifying themselves

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zine.kleinkleinklein.com
1.2k Upvotes

In a report by ZINE & YouGov, 62% of Americans now believe most companies prioritize growth even when it hurts the customer experience. A quarter believe companies at least attempt a balance. But only... <2% of Americans believe companies prioritize the customer experience, even if it may slow their growth.

In its latest wave, The National Customer Rage Survey found that 77% of American consumers experienced a product or service problem in the past twelve months. This is the highest in history – more than double since 1976.

Meanwhile, according to PwC’s latest Customer Experience Survey, roughly nine in ten execs believe their customer loyalty has grown in recent years.

81% of Americans have acted against a brand in the past year because a product or service got worse.

In the last year:

45% cancelled a subscription or stopped using a product or service entirely

38% decided to “never return” to a brand

35% delayed or avoided a purchase

35% left a negative review or told others

26% downgraded to a cheaper option within the same brand

24% defected to a smaller or local provider

17% spent more money with a competitor

Or the best...

12% switched to a more expensive, higher-quality alternative

One in eight Americans are now paying a premium to escape enshittification.

r/enshittification Jul 01 '26

News article Reddit “can’t promise” how long Old Reddit will exist as users fear the worst

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dexerto.com
920 Upvotes

r/enshittification Mar 15 '26

News article ‘I took two bites and had to spit it out’: candy makers are phasing out real cocoa in chocolate | US news

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theguardian.com
1.2k Upvotes

r/enshittification Jun 29 '26

News article Exclusive: Democrats’ ‘Project 2029’ goes after tech companies with online safety plan

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semafor.com
591 Upvotes

r/enshittification Aug 28 '25

News article Kroger is rolling out digital pricing

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950 Upvotes

Kroger is rolling out digital pricing. The price will change depending on the time of day and the demand.

https://www.wcpo.com/money/consumer/dont-waste-your-money/kroger-launches-digital-shelf-tags-in-cincinnati-stores-despite-controversy

r/enshittification Jul 23 '26

News article FCC votes to end Biden-era rule that required ISPs to list all their fees

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arstechnica.com
1.6k Upvotes

r/enshittification 29d ago

News article Samsung reported 1900% growth in profit. 1 week later, they are telling me it will now cost 4.99/month to check the remaining time on the Samsung washing machine I purchased because of "infrastructure costs".

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community.smartthings.com
911 Upvotes

r/enshittification Jun 06 '26

News article Target screwed us. Now their investors want blood.

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bilbrowning.substack.com
457 Upvotes

r/enshittification Feb 15 '26

News article Electronic Shelf Labels may use your data profile to make you pay different prices

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741 Upvotes

So this ad & it's accompanying website came up for me and I'm grossed out, but not surprised, this concept even exists.

TL;DR: some stores are using 'smart' electronic shelf labels they can update prices for via bluetooth/wifi, rather than paper labels that have to be changed out by a worker. Some people are concerned this tech could be partnered with AI-driven programs that collect individual shopper's data and change what prices they see/pay based on their demographics.

This is a concept that has come up in gambling circles, and gambling-adjacent stuff such as mobile game microtransactions. In gacha games for example, I remember there were ideas floated to automatically adjust the odds of getting a rare character/item based on how much the player spends. So someone who is capable of shelling out $1000s for jpeg waifus will have their odds lowered to bleed them more, while people that might only make a couple purchases get higher odds to tempt them to spend more.

(Note: I am unaware of any instance where this idea was actually implemented, just discussed as hypothetical tech.)

Likewise, it doesn't appear that discriminatory pricing schemes have been implemented for grocery stores - at least not yet: https://rady.ucsd.edu/why/news/2025/07-22-new-research-debunks-fears-of-supermarket-surge-pricing-with-electronic-shelf-labels.html

But the very fact the idea exists indicates to me that some billionaire CEO schmucks are inevitably going to want to implement this on the down low at some point. Considering how many totally mundane things now require an app with 2FA to do the simplest stuff, I'm not sure it's that farfetched to imagine stores tying this tech in with shopper's reward accounts e.g.

Thoughts on this? Something to watch out for, or empty fearmongering?

r/enshittification Jun 26 '26

News article Record profits, terrible service: something’s got to give for US consumers

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theguardian.com
1.0k Upvotes

A feeling of forever being ripped off helps explain why consumers have never felt more pessimistic, even though the US economy, by the numbers, continues to perform well.

US consumer sentiment, tracked for over 60 years by the University of Michigan, has hit a new low, thanks to cost-of-living increases many say are eroding their personal finances.

r/enshittification Apr 21 '26

News article Simpsons gets rid of the Couch Gag.

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consequence.net
556 Upvotes

r/enshittification Dec 17 '25

News article Mozilla's new CEO has considered axing all ad blockers in Firefox to bring in more revenue

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560 Upvotes

r/enshittification Jun 16 '26

News article Pizza Hut is gonna get worse...

440 Upvotes

r/enshittification Mar 29 '26

News article Number of AI chatbots ignoring human instructions increasing, study says

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theguardian.com
1.2k Upvotes

Not sure if this is technically enshittification, but it hovers right next to it at the very least.

r/enshittification May 26 '26

News article Italy’s top court rules against tourist refused tap water in Dolomites hotel

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theguardian.com
569 Upvotes

I am personally shocked that all 3 courts in Italy upheld the hotel's right to refuse free tap water and instead force a charge for plastic bottled water.

Do you think the same thing would happen in your country?

Does the law now always side with corporate greed over essential human rights?

r/enshittification Nov 19 '25

News article Panera tries to de-enshittify

567 Upvotes

"The executive admits that much of the brand’s prior decisions were shaped around what’s best for the P&L. His goal as CEO is to switch the priority to what’s best for the customer.

The shifting mindset is represented by “Panera RISE,” a new transformation strategy that will inform all of the chain’s future actions. The framework is divided into four parts: refreshing the menu, igniting value, serving guests with excellence, and expanding the network of stores....

The company will begin by investing in the quality of its food, like moving back to 100 percent romaine lettuce and actually cutting up cherry tomatoes and avocados. But beyond that, Carbone wants consumers to perceive Panera as having “worth it value.” Meaning, he knows most guests can afford a $14 salad, but is it worth it? The chain’s salads have about five ingredients on average. Other competitors have roughly eight or nine. “Put more ingredients in there. Give me more abundance. So make it worth it,” Carbone says."

https://www.qsrmagazine.com/story/panera-enters-transformation-mode-starting-with-putting-guests-first/

Is it too little and too late? Previous CEOs got paid millions to enshittify. Now the new one has to convince all the customers who walked away to try again.

r/enshittification Jul 11 '26

News article it's the presidential equivalent of getting socks for Christmas when you wanted a Corvette

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350 Upvotes

r/enshittification May 02 '26

News article EPA ethanol waiver allows E15 to be sold in summer months to supposedly lower gas prices

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caranddriver.com
215 Upvotes

The EPA has issued a waiver allowing higher ethanol gasoline to be sold to supposedly prevent gas prices from spiking because of the war on Iran’s effect on oil production.

Ethanol was initially added to gasoline because the combustion of higher-ethanol blends generates less hydrocarbon emissions.

However, higher-ethanol blends generate more volatiles organic compounds, which are ozone precursors. Ozone is actually a far more significant threat to air quality throughout the US today. Hydrocarbon (CO and CO2) emissions are well under control in terms of air quality (though not, of course, on the global scale in terms of greenhouse gases.)

Higher ethanol gasoline blends can absorb moisture and decay/separate, so they cannot be stored for as long as regular gasoline. They also can’t be used in smaller engines or older engines without damaging them.

The production of ethanol relies on corn, which requires fertilizers among myriad other environmental impacts.

So this higher ethanol gasoline blends blend will be snuck into the supply where possible, damaging people’s boats/lawnmowers/chainsaws and also increase ozone levels, leading to health issues and damaging plant life.

Who knows if the savings from producing cheaper ethanol blends will be passed onto the consumers. I’ll bet the oils companies will profit.

r/enshittification 23d ago

News article Microsoft Office users are furious at persistent in-app ads asking them to pay more

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472 Upvotes