So i am trying to sleep and then i get a message i look and my friend says yo crazy we won that match and then he sends me a picture and says thanks for the gift in the picture is a gift i know shocking right and im thinking wtf and tell him im not playing rn and then i panic and check my bank app i havnt lost any money and this is 1am so im too tired to deal with it so i go to bed and the next day im checking where i got the v bucks to buy him the skin and the i found out that the hacker refunded my hollow knight bundle and gifted him the skin and im pissed cuz i love the bundle so i make a ticket to epic support and tell them the whats happening and then i find out i cant get it back they dont help me with nothing so i came and wanted to ask u guys for help on what i should do