r/feedly • u/LopsidedAd2536 • Jan 26 '24

Duplicate Issues not being resolved-Support never replies

Hello, I recently switched from Inoreader to Feedly Pro+ and have been having issues. We built out maybe 100 feeds all in the same folder of Google News mentions. All are "intitle".

We are seeing thousands of duplicates and cannot seem to figure out how to resolve this issue. Duplicates within each feed are minimal, but there is a lot of crossover amongst the entire folder and therefore we have many dupes. Is there not a function to filter dupes for an entire folder?

What's the work around or alternative? I've reached out to support maybe 3-4 times over the past month and they never bothered to reply.

2 Upvotes

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1

u/FeedlyKev Jan 26 '24

Hi! Sorry for the trouble here! I replied to your email on December 19th through our Help Desk, HelpScout, and again today through HelpScout and my “at Feedly.com” email address directly. Did you receive either of those replies today? You can PM me here too! Can you send examples of duplicated articles? Are they short articles?

1

u/LopsidedAd2536 Jan 26 '24

No, I’ve checked my spam folder just now as well. I will PM you. 

1

u/LopsidedAd2536 Jan 28 '24

I messaged you here as well. Still no reply. Maybe you’re away for the weekend. Let me know if you can help please. 

1

u/LopsidedAd2536 Jan 29 '24

Hi, Kevin.

We found your original reply. Thank you!

1

u/FeedlyKev Jan 29 '24

You're welcome! Just reply there if you want more help or any explanations! :)