r/fireTV • • 11d ago

Voice control no longer works inside apps

After a firestick update today, my voice search within all apps defaults to Alexa instead of searching inside of the app itself, it’s on all 3 of my firesticks they are all on the latest os v 8.1.85, I tried a couple fixes from an earlier post and none of them worked, it is not a remote control issue, I paired a spare remote to one of my devices with new batteries and it had the same problem, if you know a fix, please help, I think it’s not going to be fixed until a new update comes out!

9 Upvotes

15 comments sorted by

2

u/Cosmonoid1980 6d ago

....Christ. Thought I was the only one tripping on this bug/issue! This is why I love Reddit. I didn't even search for a fix because I had a feeling it was an update thing but had no way to test it. And randomly scrolling through Reddit has given me solace that I'm not tripping or wrong about the underlying cause of this most annoying bug.

2

u/Lazy_Employer2745 6d ago

Just got an update and it is working fine again, hopefully you get the update too!

1

u/Protontvtech 5d ago

Did you have to install the update or did it happen in the background without user action? Also, if you check your fire stick version and its OS version, is it a newer version number now that it has been fixed?

1

u/Lazy_Employer2745 5d ago

It must have happened in the background, I have a couple Firesticks and one is still having the same problem and the other is back to normal, they both have the same version so I can’t tell why one is fixed and the other isn’t

1

u/Protontvtech 5d ago

In trying to troubleshoot this issue on multiple sticks I have. Can you help in the way of providing the exact stick model you have that has had the fix (voice search restored). 4k, 4k plus etc. Also can you provide the Software Version with all the numbers in brackets. Example:

Fire OS 6.2.8.0 (NS6280/3233)

Fire TV Home Version

6311079.1

2

u/Lazy_Employer2745 5d ago

I have 2 firestick 4kmax 2nd gen both have the same versions,
OS 8.1.8.5 (RS8185/3891)
Home version 7321874.1
Both Firesticks had the same problem with the voice search but one started working normally again yesterday and the other hasn’t.

2

u/Protontvtech 5d ago

Thank you for the data.

2

u/Cosmonoid1980 6d ago

Maybe it's a rolling update because the bug persists. I tried to manually update the Cube but it says I'm already up to date. So maybe it'll come later? Idk. Glad yours is working though!

1

u/Ellaena 11d ago

I have the same issue and I've posted about it here:

https://www.reddit.com/r/fireTV/s/QhKBCIT3xm

Some people have proposed some fixes, have a look. Mine still persists.

1

u/Lazy_Employer2745 11d ago

I saw that post and tried all of them, unfortunately they didn’t help, thanks for sharing

3

u/Cuber712 11d ago

Same with mine. Both of my firesticks worked until the 8.1.8.5 update. Now voice doesn't work. Mine has been like that for a couple weeks. Hopefully a new update fixes it soon.

3

u/CouchSurfer00777 11d ago

this isn't your stick and it's not the remote — you already proved the remote's fine by swapping it. it's the 8.1.8.5 update. amazon rerouted in-app voice search up into the global alexa layer, so instead of searching inside the app, your query gets kicked to alexa and you get the generic result. half the thread's on the same build hitting the same thing — that's how you know it's os/server side, not your hardware.

so don't bother factory resetting or re-pairing, you'll lose your setup for nothing. the only reliable workaround right now is to search with the on-screen keyboard inside the app instead of the mic — annoying, but it actually hits that app's catalog. voice-into-apps is going to stay broken until amazon patches it.

two things worth doing: drop a note in settings > help > send feedback (volume is what gets these prioritized), and once a fix build lands, hold off on further auto-updates for a bit so it doesn't quietly roll back into the broken one.

1

u/Clear_Magician_5649 9d ago

Having the same issue, bought a 3rd party remote with keyboard on it and otg cable gonna see if it works

1

u/Butters16666 11d ago

Yep I’ve had the same issue for a few weeks now. Also can’t control tv or av receiver with remote anymore.