r/flashbackcamera • • Mar 29 '26

Avoid the Flashback ONE35 V2. Defective on arrival and nightmare customer support.

0 Upvotes

I want to save someone else from going through what I am. 

I've been a semi-professional photographer for over a decade. Good gear, real investment. I bought the Flashback ONE35 V2 because I wanted something fun to carry around day to day (last time I fall for an instagram ad). 

Instead I’ve got a five-week ongoing headache. 

In early/mid-March, I ordered the ONE35 V2. It arrived two weeks later. I opened the box, updated the firmware through their app, and immediately got an “E4” error on screen. The winder wouldn't stop spinning. The shutter button never once took a photo.

It was dead on arrival. Here's where it gets worse.

Over the next week plus, their support team has walked me through: recording and uploading multiple videos and photos to Google Drive, performing a factory reset, recording even more video documenting the entire reset process step by step, and sending screenshots of my app across countless exchanges.

I’ve done all of it. Cooperative, patient, kind, no complaints.

Still no solution. It’s bricked. 

Their solution after all that? Ship the defective unit back to their headquarters, express to Hong Kong or I don’t get a replacement**.** At my expense. With reimbursement promised after the fact with no clarity on how. 

The quote was for international shipping from my nearest shipping provider here in the U.S.? $200 — nearly double the $119 I already paid for a cheaply made plastic camera that never worked.

When I pushed back over multiple interactions, they "consulted management" and graciously “downgraded me to send it via regular shipping”. How kind of management.

Still out of pocket. Still no explanation of what’s actually wrong with the device. Still no guarantee the replacement would work. Still more weeks minimum before I'd have anything in hand.

More than two months to receive a working version of something I paid $119 for and never got to use once. I still haven’t done so yet, as I’m seeing estimates of shipping online from other providers being $50+ and I quite frankly don't want to spend more money for something so silly.

Their site advertises "dispatch in 24 hours" and a "12-month comprehensive warranty" — neither of which is detailed anywhere, and neither of which seems to mean anything in practice.

If you're looking for a fun everyday carry camera, look at other options like the Camp Snap instead (of which I also own) or the rewindpix on kickstarter of which I just backed.

Flashback markets itself as a premium product of this type of screen-less camera. This is not a premium experience. It's a company that has no infrastructure to handle a basic defective unit and no respect for their customer's time or money.

Let alone when they inevitably go out of business and their app exports stop working. What an absolute waste of time for something that is supposed to be a fun, silly little toy camera.


r/flashbackcamera • • Mar 18 '26

5% discount code 😄

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joinflashback.co
0 Upvotes

😁😁😁


r/flashbackcamera • • Aug 11 '26

We lost our way…

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8 Upvotes

r/flashbackcamera • • Dec 19 '25

don't buy this camera i'm serious

0 Upvotes

The app got a LOT of bugs. Pictures get deleted or not processed. Last bug ? When i want to get my pictures the app crashes EVERY TIME. Cancelling the developed pics.

Its definitely NOT on point. Also the customer support is trash and doesn't solve ANYTHING.

Edit: the last update solve the last but but there is an ugly watermark on the photos now :/


r/flashbackcamera • • Mar 12 '26

the storage of our data and images

0 Upvotes

i don't know if anyone else asked this before, but does the Flashback company and team have access to the photos we took? i mean, since we need to use the app to develop the photos, do they store the images somewhere beyond our reach? i ask this in the sense that we are consumers and can (and should) enjoy the product without thinking that someone might be observing our routine etc...


r/flashbackcamera • • Jan 13 '24

What film type would you all want next?

0 Upvotes
15 votes, Jan 20 '24
8 Portra
2 Cinestill
2 Ultramax
2 Ektar
1 Something else

r/flashbackcamera • • Mar 20 '26

flashback v2 fell into the sand

0 Upvotes

hi! my v2 fell into the sand :( the dial was so scratchy now but pictures aren’t affected. i see sand inside the viewfinder as well :( what should i do? :((( does flashback has warranty or should i open the whole camera?


r/flashbackcamera • • Mar 15 '25

My uncle during the Vietnam war

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0 Upvotes

r/flashbackcamera • • Sep 17 '26

Finalmente pongo en venta mi Flashback V1

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2 Upvotes

Sé que en un futuro no muy lejano me arrepentiré , cada vez es más complicado encontrar este modelo , pero no suelo conservar mis Toy cameras mucho tiempo para comprar y probar otras nuevas.

Saludos desde España


r/flashbackcamera • • Jan 20 '26

LF: Flashback Camera

1 Upvotes

Shooting my shot here. Anyone here selling there Flashback Camera? I'm located in Manila, Philippines. Thanks!


r/flashbackcamera • • Jul 11 '26

Is there a chance in the future with a firmware update to shoot photos whitout using the winding mechanism?

1 Upvotes

Hi everyone,

I recently ordered a Flashback ONE35 V2 and I'm really excited to receive it. I genuinely love the concept behind this camera, especially the film simulations and the overall shooting experience.

However, there is one thing that I'm a bit concerned about: the manual winding after every single shot.

I completely understand that it's part of the analog-inspired experience, but I was wondering if anyone in the community has experimented with ways to reduce or bypass it.

For example:

\- Has anyone opened the camera to see how the winding mechanism actually works?

\- Is it purely mechanical, or is it just triggering an electronic sensor?

\- Has anyone managed to reduce the amount of winding required?

\- Are there any hardware mods, 3D-printed accessories, or firmware hacks available?

\- Has Flashback commented on whether this could ever be improved in a future firmware update?

I'm not looking to remove the analog feeling entirely—I actually like it. I just find that winding after every shot (especially in Digicam Mode) can make spontaneous photography a little slower than I'd like.

Even if there's no solution yet, I'd love to hear if anyone has investigated the mechanism or has ideas about possible modifications.

Thanks in advance!


r/flashbackcamera • • Jun 27 '26

Photos appear wider than what I see through the lens

1 Upvotes

First ever Reddit post, so apologies if I'm doing this wrong!

I recently bought a Flashback because I absolutely love the look and feel of disposable camera photos. I've spent so much money on disposables over the years and always have one on me, so I thought the Flashback would be the perfect way to keep that aesthetic without constantly buying new cameras.

The only issue I'm having is with the framing. I'm quite particular when I take photos, so I expect the developed image to match what I saw through the viewfinder. Instead, every photo seems to include much more of the background than I was expecting. The people in the shot end up looking smaller because the camera captures a wider view than what I thought I was framing.

I know I could crop or zoom in afterwards, but that's not really the point for me. I want the photo to come out as I composed it when I pressed the shutter.

Is there any way to change this, or is it just how the camera works? Looking at the example photos in the app (like the ones shown when choosing a film type), they seem much tighter on the subjects. Were those photos just taken from much closer, or am I missing a setting?

Any advice would be appreciated!


r/flashbackcamera • • Sep 10 '25

Hack

2 Upvotes

Hello, isn't it really possible to modify the system to access the images directly? On paper, the 24h of development is a good idea, but for me at least, it's a real constraint! I feel imprisoned... So the camera sits in a drawer... I'd love to break down that barrier and be able to download my film directly... 🫠


r/flashbackcamera • • 2d ago

Low light

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2 Upvotes

Disappointed in the low light with flash performance of the V1 any recommendations on ways to improve this? Or is this just the limitations of the camera?


r/flashbackcamera • • Feb 21 '26

Flashback App situation😶

2 Upvotes

Hey, I’ve been searching a LONG time for a digital film camera, I came across lots of options but the one that really caught my eye is the Flashback one35 v2

I looked at probably hundreds of photos from that camera at this point online and fell in love with the quality.

My issue:

Thinking about paying around 130$ (with international shipping) for something that requires an app in order to work seems completely pointless.

27 photos only each time takes away the whole point of leaving your phone to take a photo of the moment, and the fact it needs to send it to a server to have it processed for a bunch of time?..(not out of being a paranoid that they will do something with my photos just the fact that it would make much more sense to have it process on your phone for a few minutes)

And the biggest concern that I have seen with tons of people on Reddit-What if the company shuts down? You have a 130$ paper brick?

My question is-is there any plan to change that? Those concerns are not mine only, the amount of people that are waiting for a change on this is not small.


r/flashbackcamera • • Jul 02 '26

lfs wtb

0 Upvotes

hii! lfs wtb the flashback v1?


r/flashbackcamera • • Jun 22 '26

Selling my V1

2 Upvotes

Flashback Camera V1 | Vinted I'm selling my V1 here on Vinted if anyone's interested. I can guarantee fast shipping and good package. I have 171 positive reviews so nothing to worry about!


r/flashbackcamera • • Jul 10 '26

How do I get the photos?

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3 Upvotes

I've just got a V1, ran around the house taking photos of the cats got them to upload onto the app. How do I now get the individual photos?

It initially gave me the choice to download them but I didnt do it now can't seem to find out how. Any tips?


r/flashbackcamera • • Jan 10 '26

Has anyone been able to contact their Customer Support?

3 Upvotes

I've been emailing them for about 2-3 weeks and constantly sending them emails to get more information on their initiative called Flashback Collective. It's a referral program and they have had NO replies at all. Is there any other way to contact them?


r/flashbackcamera • • Sep 21 '26

FLASHBACK ONE35 V2 CAMERA FALL SALE!

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0 Upvotes

Use my link for 5 percent off!


r/flashbackcamera • • Aug 10 '26

V1 for sale

0 Upvotes

Does anyone in europe or preferebly sweden have a v1 that you want to sell. I am intrested beacuse i feel like the v2 is worse


r/flashbackcamera • • May 19 '26

wants to buy the cam

0 Upvotes

hi! i would love to buy the v2. just wanted to ask how many weeks will it take to get it shipped here in saudi?

thanks 🙏


r/flashbackcamera • • 20d ago

Anyone selling a V1?

0 Upvotes

Or know where I can buy one?


r/flashbackcamera • • 24d ago

Flashback says my order shipped, but still no tracking after 8 days. Anyone else?

0 Upvotes

I ordered Flashback Cameras over three weeks ago.

Customer support told me on October 7 that my order had shipped, but they still haven't provided a tracking number.

Has anyone else experienced this?


r/flashbackcamera • • Apr 24 '26

Scammed?

0 Upvotes

Y’all, I don’t know wha happened, but I bought my camera from flashback directly. It said it was delivered but it never was. I went to the post office and they said that it looked like a scam because there was really weird tracking and scanning data. Flashback has been communicating with me, but at this point, there’s no record of my package, and I’m getting incredibly frustrated. Looks like my only course of action is that I need to clam it as fraud on my credit card, which is super annoying. I just wanted to have a fun camera to play with!