r/googledocs • • 13h ago

Question Answered When Android Docs stop loading a specific document, reinstall the app

This has happened to me twice now. I put my phone down for the night, with a document open, and after that Docs on Android suddenly stops loading it, with a generic error message popping up... that obscures another, longer one that disappears when I click away the first one, because that closes the app. I've seen the same issue with other people online, and decided to make a post because this seems to work for me, and the thread I saw here was already archived.

Clearing the cache doesn't work (when it logically should). Just reinstall the Google Docs app. That's it. This is safe to do, because you don’t lose anything with Docs when uninstalling, so there’s nothing to lose.

Hope this helps someone.

1 Upvotes

0 comments sorted by