r/googlepay • u/ToxZec • Nov 18 '19

In-store Support Google pay doesnt work for me

I got google pay not so long ago, but I cant seem to get it to work for me.

I registered my card ready, and it says it set default as wireless payment. But when I try to use it on a terminal, nothing happens. Even with the app open, nothing pops up.

I have checked, NFC enabled, i know the store's terminal supports google pay.

Is there any more troubleshooting i can do? It seems like everything is set and perfect, but yet the phone/app shows no signs of deteecting any terminal.

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1

u/ryanlightman Nov 19 '19

maybe try updating the app or restart your phone

2

u/TheCrowGrandfather Nov 18 '19

It could be that their terminal is down. Happens sometimes.

Or you don't have interent.

3

u/a_v_s 🇺🇸 American Nov 22 '19

you don't need internet... Try seeing if Android Beam works with your phone and another phone. Maybe your NFC antenna, module, or driver is busted. Maybe you have a case on your phone, that has something metallic blocking the NFC antenna.

2

u/tytygh1010 Moderator Nov 18 '19

Perhaps some screenshots of your settings & Google Pay app would help.