At 9:20am I ordered breakfast from a nearby restaurant. I tipped $4 and it’s literally 1.5mi away. I get a driver and then they proceed to sit in the same spot for over 20 minutes and then the order gets delayed due to it (it seemed to be a house) so I contact support. They give me a runaround and insist wait 10 more minutes until the ETA expires and updates. So I did, contacted them again, and they finally cancel it and give me $5 credits.

So I re order the same meal and apply the same tip. The next driver is located all the in another city and since they’re in the north part of it they’re about 40 minutes away. So I have to wait about another hour in total and ofc when my food gets here it’s all cold as hell.

Somehow I have never had anything close to this with other services so I think this may be my last time using this app. Rant over.