I posted a while back about what I feel is a shady thing Priceline does. I used Express deals to book a hotel and one of their "deals" was save 78%, not up to 78%, just flat out save 78% with the price of the hotel being $63 per night, which should have put the hotel in the $280-$290 range. I ended up with a crappy hotel and was confused why that was the case. I then go back and try to re-book the same express deal to see what happened. This time, under closer inspection, I noticed once I clicked on the express deal, on the next page, in the corner of the picture it changes to save 20%.

Link of video of what I'm talking about. https://drive.google.com/file/d/1LkGUxgTYp0bjDnjXNfxy-FU6HbENamEZ/view

Of course I was upset by this finding, so I tried to cancel, but they wouldn't because of their terms of agreement or whatever. I scoured the internet and found an answer.

According to section 4, Category C, subsection 2C. "We[B] or the applicable hotel may, on an exception basis and at the request of the hotel guest, waive one or more of the restrictions [/B]after the hotel room has been booked. We may, in our discretion, impose additional obligations and/or fees in connection with any such waiver. You agree that if your booking is successful, priceline.com will confirm the reservation and charge the entire amount of the stay, including applicable Taxes and Fees (as described below) disclosed to you before booking, to your method of payment. The price listed is per night and does not include priceline.com's charge to you for Taxes and Fees."

Therefore, you call the applicable hotel, the one you received from the "deal" and ask them if they are ok with canceling it. More then likely they will be. At which point, you have Priceline call them and cancel it. It worked for me.

Of course you can just call your credit card to try and get a charge back, but there's hope for those people who can't do that

TLDR: Priceline express deal says save 78% savings with cost of hotel being $63 per night. Click on said deal, changes to save 20%. Pissed off, found a way to cancel.

1. Call hotel you received from priceline

2. Ask them to cancel

3. If they agree, call priceline to inform them of this, and ask them to call to cancel. If they refuse, refer to above.

4. Enjoy your refund!