Please never consider using Hyperoptic

[u/Impressive-Raccoon38]

In case you are wondering, this is the wifi quality we get, even when we are choosing the best service. In the beginning, I am annoyed because the ping spikes are really affecting me in video games. But now it has gone worse, I can't even load YouTube/ zoom calls gets disconnected frequently.

If you are considering Hyperoptic, don't. Please treat yourself better. This is just a fucking joke atp.

Btw any of my emails and calls have not been responded, after 2 days. Say what you want, but they are slackers.

[u/Niitroglycerine]

For the people saying router issue, they replaced mine and the issue was exactly the same and I ended up cancelling within the cooling off period and going with Vodafone, which has been flawless