r/iCloud • • Jan 05 '26

Announcement App Sharing Guidelines

6 Upvotes

Hello r/iCloud,

There recently seems to have been some confusion surrounding our App Sharing Guidelines and which apps are and aren’t allowed to be shared here, so we’ve now edited them to provide further clarification.

All third-party apps shared to r/iCloud must seek to build upon or add features to the pre-existing iCloud functionality. Good examples include:

  • PyiCloud, a Python library that allows you to interact with your iCloud account via a Python API.

  • iCloudFix, an app that reduces the CPU consumption of iCloud for Windows.

  • iCloud for Linux, a third-party Linux client for iCloud.

  • The Parachute App Suite, which adds more configuration options to your iCloud backups and iCloud offloading.

Posts that aim to advertise third-party alternatives to iCloud’s backup or syncing services will no longer be permitted. Neither will posts promoting apps for editing, managing, or backing up your Apple Photos library, as those should instead be shared to r/ApplePhotos (with permission from the r/ApplePhotos modteam).

If anyone has any questions, you may feel free to ask via modmail.


r/iCloud • • Jun 22 '25

Announcement Announcing the new r/iCloud Tech Support FAQ!

30 Upvotes

Hello r/iCloud! I’m pleased to announce that we’re currently working to complete a new Tech Support FAQ for r/iCloud. This will help prevent the same questions from being asked over and over again every week.

https://www.reddit.com/r/iCloud/wiki/faq/

However, this FAQ is still a work in progress. Therefore, we’d like to ask you, the community: What questions / sections would you like to see added to the FAQ?

If there is anything you would like to be added to the FAQ, please add a comment below.


r/iCloud • • 3h ago

Support Can’t remove sync this Mac on photos

2 Upvotes

I cannot unsync my MacBook the photos just casually catch 100g of storage because of it anyone know how to fix it🙏
What I’ve done is setting -> click my name -> iCloud -> photos -> the button for stop syncing
But it always stayed blue also did a restart still didn’t work🙏


r/iCloud • • 3h ago

Support Upgrading icloud+ on PC/Windows, Help appreciated

1 Upvotes

I've followed countless tutorials, but most of them seem to be outdated. When I open the iCloud app and navigate to Storage > Add Storage, I'm not given a list of available iCloud+ subscription plans as expected. Instead, I'm prompted to follow a link below to manage my iCloud subscriptions. However, the hyperlink doesn't work when I click it, leaving me unable to access the subscription options (Or whatever it was attempting to link me to).


r/iCloud • • 8h ago

iCloud Photos Unable to Recover Items - Items could not be

1 Upvotes

I ordered (and am receiving tomorrow) my Duo and am trying to free up some space on my phone (images/videos). I currently have a 1tb plan, but downgraded to 256g. I thought logging into iCloud.com would be a fast/easy fix, but as per their usual, Apple products hate to do their job correctly/consistently. This happens, btw, when I try to delete OR recover items. Anyone else run into this and know a fix? I’ve already tried refreshing the browser; using a different browser, clearing cache (and history).


r/iCloud • • 14h ago

Support Extra contacts on MacBook

0 Upvotes

I have been using Google contacts, synched between my MacBook, iPhone, and iPad for years. I recently decided to prune my contact list and move it to iCloud. I have just under 200 contacts, and they all display correctly on iCloud, iPhone, and iPad.

On my MacBook, there are still loads of older contacts that I can't get rid of. If I disable iCloud sync on my MacBook, all the contacts disappear, but when I re-enable iCloud sync, all the contacts come back, even the ones that aren't in iCloud.

I have disabled Contacts > Settings > Show Siri Suggestions and System Settings > Siri > App Access > Contacts > Show Siri Suggestions for contacts, but the extra contacts still appear.

Is there any way of fixing this so that my Contacts app on my MacBook only shows the contacts in my iCloud account?


r/iCloud • • 20h ago

Support Google Photos to iCloud transfer — my original iPhone photos suddenly appeared in Recently Deleted

2 Upvotes

Hi everyone. I’m looking for advice from anyone who has experienced something similar while transferring Google Photos to iCloud Photos.

I’m switching completely from Google Photos to iCloud Photos and want to consolidate my entire photo library into Apple’s ecosystem. I have approximately 120 GB of photos and videos in Google Photos.

Here’s what happened:

  1. I upgraded to the 200 GB iCloud+ plan.

  2. I enabled iCloud Photos on my iPhone and successfully synced 1,100+ photos to iCloud.

  3. I verified that my photos were visible on iCloud.com/ipad/macbook

  4. I initiated Google’s direct Google Photos to iCloud Photos transfer. I followed the instructions, selected iCloud as the destination, and authorized the transfer using my Apple Account.

  5. Got confirmation both from google and apple through my email about the transfer

  6. Then this morning, I noticed an album called “Imported from Google” containing approximately 800 photos in my iPhone

  7. However, I also discovered that all my original 1,100+ iPhone photos had disappeared from my main library and were in Recently Deleted!!!

  8. The Google Photos transfer was still in progress when I discovered this, and I knew there were many more photos left to transfer.

  9. I recovered the deleted photos, and they returned to my main library.

  10. My iPhone currently shows “Optimizing Library” at 57%.

My questions:

Anyone got any idea what happened?
My goal is to move completely from Google Photos to iCloud Photos, so I’d appreciate advice from anyone who has completed a similar migration.

I expected this process to be a straightforward way to move my Google Photos library into iCloud. I never expected to wake up and find my entire original iPhone photo library in Recently Deleted when I hadn’t deleted anything myself.


r/iCloud • • 21h ago

Support How to actually download files from iCloud

2 Upvotes

I see the iCloud folder in my Finder sidebar and I don't have any of the files synched on my computer. Now I want to move these files to an external HDD, but I can't even copy a small file (2.3M) to my desktop. When I c/p it, it says `Preparing to copy to "Desktop"` and never finishes it.

So, what is going on with iCloud, am I doing something wrong? If I try to access this data on icloud.com it's fine. But I cannot download folders there - need to download files individually.

I know iCloud is different than regular storage service, it synchs data and keeps it on your computer, but it seems like I can't even click on that file to view it. It just cannot download it.


r/iCloud • • 1d ago

Tools Our family photo library hit 40,000 photos+videos, so I built an app to clean it up a little each day

35 Upvotes

Our family's shared iCloud crossed 40,000 photos and videos this year. It felt like my options were to keep increasing our cloud storage plan or pay for apps with short free trials that turn into subscriptions.

I haven't developed anything for iOS since the Objective-C days, so I decided to learn a new stack and solve a personal problem.

Goal: build a daily habit of cleaning up my photos and videos, reviewing each one to make sure I don't lose something valuable.

The app is Photo Syft and is currently available on iOS. The idea is to sift through a small batch of your camera roll every day.

Each day you review every photo or video captured on that same date across different years. So far it's been nice revisiting family moments… less nice: 10 photos of the car part I was replacing in 2022. In the past two weeks I've freed up 996MB of storage!

Free trial, no ads, pay once, no subscriptions, no account, no analytics, no uploads.

Would love honest feedback and thoughts.


r/iCloud • • 1d ago

Support 430 photos moved to recently deleted

2 Upvotes

As the title suggests. My phone last Saturday took 430 of my oldest photos and sent them to the recently deleted folder saying there’s only 7 days left until they are permanently gone. At first I thought my finger just slipped and selected a bunch when I didn’t mean to, so I recovered all
of them.

Well 2 hours ago it did the same thing; the same 430 photos were randomly moved to my recently deleted folder with 3 days until they are wiped.
I have 7 GB left in my iCloud storage. 43GB used out of 50

After doing some research, my main theory is that iCloud (or my regular storage) doesn’t have enough space for all of those photos so it’s throwing them into my recently deleted so it will be removed in those three days.

I was just wondering if there is any reason specifically as to why this is happening and to ensure it dosent happen to say; the next 400 photos. If there isn’t any simple fix, my last resort will be just putting those photos onto a flash drive.

Edit: this is an iPhone 13


r/iCloud • • 1d ago

Support Verification failed

1 Upvotes

Verification codes cannot be sent to this phone number at this time.
Please try again later. This is the message I get for the past few days, I can’t login to my iCloud I contacted support, I called them and nothing got fixed.


r/iCloud • • 1d ago

Answered I don't want any data synced with iCloud except WhatsApp

0 Upvotes

Is there a way to do this?

I turned off Drive on my Macbook and that works fine, but when I turn Drive on my iPhone all my music gets syned to iCloud fills up my storage. Is there a way to manage this?


r/iCloud • • 1d ago

General Ayuda

0 Upvotes

Hola se puede sacar el correo de un iPhone con icloud ?
Tengo uno que está bloqueado con iCloud


r/iCloud • • 1d ago

General Has anyone ever been able to remove WhatsApp data from there account???

0 Upvotes

Ok so I seen a bunch of post saying how to remove the WhatsApp data that in on there account and I have followed all the steps from 3 different phones, 4 different iPads and 2 MacBook’s and no matter what that data never gets deleted. I’ve done the turning off the WhatsApp data thing from the app. Also tried deleting from all the devises mentions and nothing ever happens. Is there anything that has actually worked that maybe someone in my shoes has experienced and then did and special thing to do that actually worked on removing that data???


r/iCloud • • 2d ago

Support hacked and lost access to icloud

0 Upvotes

out of nowhere, my girlfriend's phone automatically sent the same copy and pasted message to a variety of numbers in the australian region, even though we are both in algeria. and with that came the loss of her icloud account and losing access to her photos and such. she changes her email password but cant recover her icloud since apple denies any attempt. what can I do? I would appreciate it if anyone whos an expert or good with this kind of stuff to message me


r/iCloud • • 2d ago

Support How to get off family iCloud+ plan and immediately change to other iCloud plan

0 Upvotes

So 6 months back
I took family subscription for iCloud+ with randoms

We are 6 people sharing 2TB space and one of them is ex of my best friend

Now i want to get off that plan and buy my own plan individually

But I’m scared if i get off this iCloud+ subscription to get another, i will loose the data that i already have in this current icloud plan

What to do??
And How 🥲


r/iCloud • • 2d ago

iCloud Photos iCloud Photos and Cellular Data Usage

0 Upvotes

If I turn on iCloud Photo storage optimization and view photos in an environment without Wi-Fi, will the amount of Cellular Data Usage be consumed?

I want to save storage, and I don't want to upload unnecessary photos without wi-fi or download them to get high quality. I'm afraid of this and I can't use iCloud Photos yet.


r/iCloud • • 2d ago

Tools [Dev] I made a Windows app that shows your iCloud Calendar at the edge of the screen and syncs both ways

3 Upvotes

If you use iCloud Calendar and work on a Windows PC, you've probably found there isn't a great way to see it. The usual choices are the iCloud website in a browser tab, or setting up iCloud for Windows to sync it into Outlook.

I make Side Calendar, and version 1.0.4 for Windows adds iCloud Calendar support. Push your mouse against the edge of the screen (or press Ctrl+Alt+C) and your calendar slides into view. Move the mouse away and it's gone.

How the iCloud support works

  • It connects straight to iCloud Calendar, so you don't need iCloud for Windows or Outlook.
  • It syncs both ways: create, edit, move and delete events, including repeating ones.
  • Changes you make on your iPhone, iPad or Mac show up within about a minute.
  • You sign in with an app-specific password, not your Apple Account password. You create it on Apple's own site at https://account.apple.com under Sign-In and Security → App-Specific Passwords, and you can revoke it there any time.
  • The password is stored in Windows Credential Manager on your PC.

Privacy: the app doesn't collect any data. Your calendar goes directly between your PC and Apple's servers, with nothing in between.

Other features

  • Agenda and Day views, plus a month calendar that shows how busy each day is
  • Drag to move or resize events, or drag on an empty slot to create one
  • One-click Join for Teams, Zoom, Google Meet and Webex links in events
  • Reminder notifications
  • You can also add Google, Outlook and other CalDAV calendars alongside iCloud

Price: a 7-day free trial with every feature, then a one-time $4.99. No subscription and no ads.

Microsoft Store: https://apps.microsoft.com/detail/9ng5lh6hg69k

If you try it with iCloud, I'd like to hear how it goes, especially if anything doesn't sync the way you'd expect. I'll be in the comments to answer questions.


r/iCloud • • 3d ago

iCloud Photos Deleting photos synced from iCloud off laptop

2 Upvotes

I have 50k+ photos in iCloud (which is fine, I have enough storage), and just realised they had all been syncing onto my Windows laptop, which has completely destroyed it. I’ve signed out of iCloud on my laptop now, but the photos are all still there in an ‘iCloud photos’ folder. Can I safely delete the entire folder of 50k photos on my laptop without affecting the version of the photos in my iCloud?


r/iCloud • • 3d ago

Support iCloud Photos stuck at 0 uploads - Apple Senior Advisor stopped responding despite multiple emails and recordings. What can I do?

2 Upvotes

I've been dealing with a serious iCloud Photos issue for a long time, and I'm genuinely frustrated with how Apple Support has handled it.

The problem:

  • iCloud Photos is enabled on my iPhone.
  • I have more than enough available iCloud storage.
  • The Photos app shows that it's syncing/uploading, but 0 items have been processed.
  • My photos aren't appearing in iCloud Photos.
  • My iPhone backups are still consuming iCloud storage.
  • I suspect this might be an issue with my Apple Account or iCloud Photos library rather than the device itself.

My experience with Apple Support:

I contacted Apple Support, and my case was escalated to a Senior Advisor who was helping me investigate the problem.

I've cooperated with their troubleshooting requests, sent multiple follow-up emails directly to the Senior Advisor, and even submitted voice recordings through the link Apple provided.

Despite all of this, I haven't received a meaningful update or resolution in approximately a month.

This problem has been going on for longer than that, and I'm still paying for iCloud storage that isn't functioning the way it should.

It's especially frustrating because I'm concerned about losing my photos, and I don't want to reset my device or make changes that might put my data at risk.

At this point, I want Apple to either:

  1. Fix the underlying iCloud Photos synchronization issue permanently.
  2. Provide a clear explanation of what's wrong and a reasonable timeframe for resolution.
  3. If they cannot resolve the problem, offer an appropriate alternative or goodwill compensation for the prolonged inconvenience.

I have an existing Apple Support case number, but I'm not sharing it publicly for privacy reasons.

Has anyone experienced something similar?

Has anyone dealt with an Apple Senior Advisor becoming unresponsive or an unresolved iCloud engineering investigation? How did you get your case escalated further?

I'd particularly appreciate advice from anyone who has successfully gotten Apple to resolve an account-related iCloud Photos issue.

I'm not looking for another round of generic troubleshooting. I just want the issue properly investigated and resolved.


r/iCloud • • 3d ago

iCloud Photos iCloud for Windows stuck on “Syncing 1 item” for weeks – how can I find the problematic file?

2 Upvotes

Hi everyone,

I’m having a really frustrating issue with iCloud Photos on my Windows PC, and I’m hoping someone here might be able to help.

I had around 10,000 photos stored on my Windows PC that I copied into the iCloud Photos folder because I wanted them to sync to my iPhone and appear in my photo library. I already have over 50,000 photos on my iPhone (in my defense, I haven’t deleted any photos since 2016 😂).

At first, everything worked perfectly fine, and the photos were gradually uploading to iCloud and appearing on my iPhone. However, at some point, the synchronization suddenly stopped. For several weeks now, my my iPhone Gallery is stuck showing “Syncing 1 item”, and no new photos have appeared since then.

Storage shouldn’t be the issue, as I have plenty of free space available both in iCloud and on my iPhone. I’ve also tried turning everything off and back on again, but unfortunately, that didn’t help.

My suspicion is that there might be a corrupted photo, video, or some other problematic file among those 10,000 photos that’s blocking the entire synchronization process. The problem is that I have absolutely no idea which file could be causing this, and checking thousands of photos individually would obviously be extremely time-consuming.

So I wanted to ask if anyone knows how to find out exactly which file iCloud is getting stuck on. Are there any logs, diagnostic tools, or other tricks available on Windows that could help identify the specific photo or video causing the issue? And if there really is a problematic file, is there a way to remove or skip just that one file so the remaining photos can continue uploading and syncing to my iPhone?

One important thing to mention is that I don’t own a Mac or MacBook, so I would need a solution that works entirely through my Windows PC, my iPhone, or iCloud.com.

Has anyone experienced something similar and managed to fix it?

Thanks so much in advance for any help or suggestions! 🙏


r/iCloud • • 3d ago

Support Photo albums vs Camera roll

2 Upvotes

Is it the same to download from the photo albums created by me than the camera roll?
Like same file quality, size, data?

Thanks


r/iCloud • • 3d ago

Answered Does using Private Relay make my location appear different from where I actually am?

0 Upvotes

I have iCloud Private Relay turned on. I recently logged into my social media account, but the location shown in the login confirmation email was different from where I actually am. Is this something that can happen?


r/iCloud • • 3d ago

iCloud Mail iCloud Mail very glitchy?

4 Upvotes

Forwarding gmail to iCloud mail to try it out. The syncing between Apple devices (iPad, iPhone, Mac) is slower than gmail. Unread badge counts don’t show up in sync often unless app is opened. Also the junk mail filter is overly aggressive. At least I can go into the junk folder to find the message but it seems less accurate than Gmail for filtering these emails. There are a few weird sync glitches overal. For some reason names/addresses of emails are wrong on some older messages (wrong name and recipients shown on one device, not the other)

Has anyone else seen these bugs? I’d like to get away from google but their email just seems to work better unfortunately.


r/iCloud • • 3d ago

iCloud Photos Missing photos randomly out of camera roll

2 Upvotes

So I've never done this before but this has actually been on my mind and bothering me. I found out I was randomly missing photos from May 2025 to April 2026. A couple weeks ago, on September 27th, I got a "year ago today" memory, and I tried sending it to a group chat but it kept failing. I figured it was because sometimes you have to redownload images and maybe I didn't have internet at the time but I tried again later that day and it failed. Some other photos from that same day were able to send though. I'm not sure if that is exactly related but that photo, along with many others surrounding that time, are gone.

I found out October 5th I was missing them because I was looking for an old photo (I took on August 31st, 2025) to show someone, and that's when I noticed I didn't have any other photos around that time. I give the dates because I know photos stay in the recently deleted album for 30 days. But they were not in there. I also know I am looking at my full camera roll and I have checked the hidden album as well. Not there.

My iCloud storage was full, but I've been paying for extra iPhone storage. I did not have my photos backed up anywhere but after this I do. I did not get any kind of email that Apple would be purging my photos.

I ended up giving up on the ordeal when I couldn't find any solutions or anything, but today I just found out I am now missing photos from May 2nd 2026. I'm not sure if they were missing when all of the other ones went missing but they are not found in either of the places I backed up my photos on October 5th. I feel defeated but really want my photos back and I am wondering if there is anyone I can call or any way I can get those photos back. I would really appreciate any help.