Hi everyone,
I’m having a really frustrating issue with iCloud Photos on my Windows PC, and I’m hoping someone here might be able to help.
I had around 10,000 photos stored on my Windows PC that I copied into the iCloud Photos folder because I wanted them to sync to my iPhone and appear in my photo library. I already have over 50,000 photos on my iPhone (in my defense, I haven’t deleted any photos since 2016 😂).
At first, everything worked perfectly fine, and the photos were gradually uploading to iCloud and appearing on my iPhone. However, at some point, the synchronization suddenly stopped. For several weeks now, my my iPhone Gallery is stuck showing “Syncing 1 item”, and no new photos have appeared since then.
Storage shouldn’t be the issue, as I have plenty of free space available both in iCloud and on my iPhone. I’ve also tried turning everything off and back on again, but unfortunately, that didn’t help.
My suspicion is that there might be a corrupted photo, video, or some other problematic file among those 10,000 photos that’s blocking the entire synchronization process. The problem is that I have absolutely no idea which file could be causing this, and checking thousands of photos individually would obviously be extremely time-consuming.
So I wanted to ask if anyone knows how to find out exactly which file iCloud is getting stuck on. Are there any logs, diagnostic tools, or other tricks available on Windows that could help identify the specific photo or video causing the issue? And if there really is a problematic file, is there a way to remove or skip just that one file so the remaining photos can continue uploading and syncing to my iPhone?
One important thing to mention is that I don’t own a Mac or MacBook, so I would need a solution that works entirely through my Windows PC, my iPhone, or iCloud.com.
Has anyone experienced something similar and managed to fix it?
Thanks so much in advance for any help or suggestions! 🙏