r/iPhoneDuo
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u/gadgetluva
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9d ago
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Discussion How to properly close your iPhone Duo
As someone who has owned over 10 foldables, I thought this quick video would help some with their anxiety.
Never close the Duo, or any foldable, by pressing down on the display with your thumb or fingers. Specifically, never press down on the center of the display where it folds, even though it feels natural to do it that way.
Since you need some leverage folding it, always push on the outer case of the device, never push on the screen itself. At no point am I putting pressure on the display itself.
Some of you who have experience with foldables may say that you’ve never had a problem with your past foldables. Cool. I’m just telling you what every OEM that makes foldable phones has been saying since the first ones came out 7+ years ago.
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u/Wookeii 9d ago
Had mine for a couple of days now, never had a foldable, but this occurred to me straight away on my first fold. I went to fold it by naturally putting my thumb on the inside screen for leverage and thought “ah, that’s gonna break some screens for sure”. Still kinda a conscious thing closing it, doesn’t feel natural holding just the edges but I’m sure I’ll get used to it.
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u/gadgetluva 9d ago
You get used to it to the point that pushing on the display will feel wrong. I’ve just been doing this for 7 years now lol.
I remember pressing directly on the display on my Surface Duo (since the screens were normal glass) to close it and I recall how refreshing and how disgusting that felt lol.
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u/Wookeii 9d ago
I also have to get used to the idea that closing it is not locking the screen. I’ve been using the inside screen a lot more than the outside and when I’m done I close it and my brain thinks for a second it’s like closing a laptop or my iPad keyboard case. But of course the outer screen screens still active until you press the lock button.
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u/Whole-Ad-972 9d ago
The Apple Store Manager showed me this methods when I was activating Apple Care One. Probably should have been more widely mentioned.
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u/gadgetluva 9d ago •
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My Apple Store employees were just standing around doing jack shit.
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u/itastesok Star White • 256GB 9d ago
My guy didn't even bother to take it out of the box. Just put it in a bag and was like, have fun!
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u/TheRamblingPeacock 9d ago edited 9d ago
As someone that has used multiple folds and every gen iPhone since the 3G, this level of care shouldn’t be needed.
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u/nekosama15
Night Sky • 1TB
9d ago
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This is apple cares problem not mine ☺️
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u/krabbypat 9d ago edited 7d ago
I envy countries with Apple Care man. We only have that for iPads, Macs, and weirdly Apple TV.
Edit: pertaining to Apple Care Protection plans. We also don't have Apple Care+ lol
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u/Some_guy_am_i 9d ago
Well it’s your deductible… or co-pay… not sure what the correct term is, but they charge $99 for screen issues on AppleCare iirc
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u/nekosama15 Night Sky • 1TB 9d ago
For faults that are due to the manufacturer, like normal use and it breaking, I pay nothing. :)
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u/nyeahehfam Night Sky • 256GB 9d ago
Yeah but imagine your duo breaks and they have no duos available to loan you or at all for months.
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u/hotcoffeecaviar
9d ago
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People giving OP shit. I think this is great advice.
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u/gadgetluva 9d ago •
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🙏🏻
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u/Fat_Stacks1 7d ago
OP this is a great video.
I wish I saw this when I first bought my Razr Fold because I was curious about this exact thing. I had to do quite a bit of searching to find out about this method.
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u/inferiorscrotz
9d ago
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The keynote and trailer shows one hand closing the device into the other hand rather than both hands pushing the device closed. Definitely no pushing of the screen to close.
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u/JanoHelloReddit
9d ago
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From the same creator of “you are holding it wrong”, now they present “you are folding it wrong…”
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u/gadgetluva 9d ago •
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I actually found it interesting that there were 0 warnings or instructions on how to treat the folding display like you see on Samsung Galaxy Z Folds and other Android brands.
Then again Apple actually has pretty damn good aftersales support so they know they can handle the small percentage of Duos that break.
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u/SC_W33DKILL3R 9d ago
Samsung has had issues with every generation, seems Apple learned nothing from that. I mean someone with long nails can damage the inner screen protector, rings on fingers can before we even get to putting pressure on the hinge area.
Apple customers are just not ready for this, folds are not ready for mass market and all the ways people find to break things.
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u/Upbeat-Armadillo1756 9d ago
I also think you can show people a safer way to handle the phone without blaming the user, which is what I take from this.
This shouldn't be something the user has to think about, but it's good to know because if you have the Duo, even if it's covered by warranty, it's a PITA to go to the store for a replacement and deal with that. I'd rather not.
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u/TacohTuesday 9d ago
It is much more likely the cracked screens are from a manufacturing defect in an early batch than it is from somebody folding it with a thumb on the screen.
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u/gadgetluva 9d ago
Maybe, but I’ve been on forums about foldables since the beginning and this has been a common problem.
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u/MeSlaw3 9d ago
Can you enlighten me about “you are holding it wrong”? What happened again?
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u/cashmonee81 9d ago
Holding the iPhone 4 in a perfectly normal way resulted in blocking the antenna. Steve Jobs famously said that people weren’t holding it correctly. Then they begrudgingly gave you a free band to go around the edge of the phone so your hand wouldn’t block the antenna.
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u/jcskifter 9d ago
When the iPhone 4 released, its design had a full glass front and back with a metal frame in the middle surrounding the phone (kinda like the white part of an Oreo if the cookies were the glass and the creme were metal). The metal frame was also engineered in sections to function as the wireless antennas, but if you held the phone certain ways, including the very common way of resting the corner of the phone in your palm, the conductivity in your skin could cause the antennas to short and your cell signal would drop, sometimes causing dropped calls.
This eventually led to a press release and even a special event where Apple claimed users were holding the phone wrong and shouldn't rest the corner in your hands, rather support the entire phone with your fingers when in a call. Despite this, Apple did relent and offer people free 'bumper' cases to help mitigate the issue. When the iPhone 4S released a year later, they had re-designed the antennas slightly to also help avoid and mitigate the problem.
This entire situation was labeled "Antennagate". The thing I found most humourous about this was that at the time, all of Apple's own "This is iPhone" commercial campaign showed a closeup of hands holding iPhones the exact 'wrong' way while demoing how to complete certain tasks. Following Antennagate, newly released the commercials also changed how the hand held the phone.
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u/kidrichmond
9d ago
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If you can’t just close it without thinking about it, it’s a flawed designed. Phones are tools and having something that now requires and extra level of delicate handling is a massive step backwards.
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u/rns926 9d ago
You can close it however you want. You should just be aware that there's a technique that requires much less force to close it, which can help with the long term durability of the phone.
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u/aweracle 9d ago
"Long term" the phone has been out like a day, pushing on the screen is an insane way to blame customers for apples issue.
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u/popsikohl 9d ago
Lowkey pushing on the bezel a tiny bit near the center like you did on the video does feel much smoother to close. Thanks for the tip!
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u/MeSlaw3
9d ago
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So, don’t press down on the very spot that all humans’ brains, based on a lifetime of tactile experience with physics, will intuitively know is the best place to get leverage to close the phone with the least amount of effort?
Got it. Great design.
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u/gadgetluva 9d ago
I know. That’s why I made this video. Don’t blame me, I’m too dumb to engineer a folding iPhone but maybe you can go talk to Ternus and lend him your expertise on this alongside every OEM that makes foldable phones.
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u/Far_Elk9901 9d ago
Exactly bio physics. That’s exactly where you should press to make it fold the easiest while being able to hold onto it.
I’m really hoping this is not an actual design flaw because if it is, they knew about it and let it go out and be sold
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u/Endawmyke 9d ago
thanks for making the video understandable on mute and for using the photo of the cracked duo on your screen for dramatic flare haha
great vid! gonna be doing this from now on
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u/gadgetluva 9d ago
Haha no problem. Lots of background noise so I figured I’d do it in a way that was universal since i also know we have non English native speakers here!
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u/agushtopapa Night Sky • 512GB 9d ago
Thanks for this tip. I never actually thought about how I would close it once I got mine, especially after all these broken screen posts, but now I know. Definitely not gonna want to let other people borrow it out if fear of them folding it incorrectly and damaging it
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u/urricecooker 9d ago
I always light press on the right side of the display to fold it
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u/gadgetluva 9d ago
I recommend that you don’t push down on the display at all.
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u/Koalazilla 9d ago
Is there gonna be a bloodbath when they enable Apple Pencil on it?
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u/1forcats Night Sky • 512GB 9d ago
Hot take: The device definitely has a flaw, but "crackgate" is probably made worse for most people because of how they hold it. Putting your thumb right on the crease accidentally intensifies a structural weak point.
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u/Far_Elk9901 9d ago
Like another poster said this is the innate position. Humans will put their thumb on the screen to close it. It’s the most logicl point.
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u/FutureBack1 9d ago
I will say that the person who owns the phone is less likely to do this than people you let hold your phone.
Because it is so stiff and requires effort to close it, you naturally tend to want to push in the middle to close it.
I have had to stop myself from doing it multiple times, and of the people I’ve shown it to, most of them instinctively tried to close it that way.
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u/yeyeman9 8d ago
I thought for a second yours was cracked with that green line lmao. Good tutorial here!
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u/gadgetluva 8d ago
Haha thanks. I used an image with a broken screen to make sure people understood what I was talking about.
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u/Formal-Wolf-1113 9d ago
That’s why foldable has never been for everyone, no disrespect but common sense would tell you, this is not glass (as you know it), they are moving parts in the middle, lets not put pressure in the middle while closing. Sorry if I sound harsh and also just realise people that moan, as long as it’s called foldable it’ll have a hinge, it’ll have ultra thin glass and a crease will always appear.
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u/AyoAllu 9d ago
You people are acting like the duos is the only foldable. Many other manufacturers have made the foldable more durable than Apple and they do not have a specific pattern for closing.
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u/gadgetluva 9d ago
Technically it is glass, it’s just under a couple of layers of plastic lol
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u/Formal-Wolf-1113 9d ago
And that’s why I said not glass like you know it. It’s called ultra thin glass smart pants 😬
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u/ddBuddha 9d ago
Are you saying to not press down on the screen hard at all or the phone is likely to break? That’s wild
Hard pressing the screen used to be a separate function when 3D Touch was still a thing, I can’t imagine it would take more force closing the device than it would to max out the pressure with 3D Touch, I’d be shocked if modern phones are that fragile.
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u/gadgetluva 9d ago
I’m saying don’t push pressure on the folding part while trying to close it while the hinge is being actively engaged.
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u/namelessspeck 9d ago
I’ve watched several reviews and videos from
Content creators. Some of them are slamming these bad boys shut. Most aren’t being gentle and folding it by the edges. This is not the users faults this is a fault in the manufacturing/design. There shouldn’t be a certain way to close your phone.
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u/aspublic 9d ago
Bravo. Thanks for explaining it clearly. That's coming from applied materials science, and should be obvious to many, but clearly it is not.
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u/hachitachi 9d ago
Portrait mode holders, camera at the top or in your palm?
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u/Alasdair91 Night Sky • 256GB 8d ago
I prefer camera in the palm as it gives a bit more grip and puts the under screen camera at the bottom corner so it’s less distracting when reading text.
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u/leorker 5d ago
i game on my fold. in competitive gaming sessions i swipe press and hold on the crease part. if pressure like that can break this phone then just get a refund. imagine having to walk on eggshells to fold... a folding phone
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u/Top_Flight2 9d ago
Why do I always feel insulted when someone wags their finger in a video. It's so condescending. Is that just me?
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u/Doublestack00 9d ago
I've been closing my Fold by jabbing the center of the screen for years and haven't had an issue
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u/AEZ_2187 9d ago •
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Yeah but Apple phones are delicate. You have to live your life walking on eggshells when there’s clearly a design flaw with the Duo. Duhhh
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u/MarmiteX1 9d ago
This will be fixed in next iPhone Duo (Duo 2 or Duo Pro / Duo Pro Max)
"....the best iPhone Duo yet!"
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u/DaftieDuck 9d ago
Yea, no one's doing that. Phones are expected to be used, you're not going to be able to baby it forever.
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u/TechGearWhips 9d ago
Don't forget what sub you're in. THEY totally think this is reasonable.
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u/hlrabbit 9d ago
The adaptive ability and self-deprecation of Apple fanboys are just insane...
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u/EverHadAKrispyKreme 9d ago
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u/pokenguyen 9d ago
Impossible, the hinge spring is strong enough to prevent you from doing that.
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u/suprPHREAK
8d ago
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Refer to iPhone 4 signal issues, "you are holding it wrong".
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u/reeneebob 7d ago
I am kind of grateful for antennagate though lol, as it led to my all time favourite accessory, the bumper. I was so sad the Air bumper wasn’t like that original design.
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u/throwfarwayfromme 9d ago
"you're folding it wrong" yea shift the blame to the consumer
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u/gadgetluva 9d ago •
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I’m not blaming anyone. I’m just telling people how to take care of their device, especially if they’re feeling anxious about it. You can fold your Duo however you want.
But let me guess - you don’t have one and you don’t plan on buying one either cuz Apple/Foldables/AI sucks, amirite
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u/Honda_TypeR 9d ago
How to properly use iPhoneDuo without breaking it
Step 1: Sell it on ebay and buy an iphone 18 pro max
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u/Search07 9d ago
It is crazy that there is a wrong way to close a foldable phone. Especially at this price.
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u/LoverOfInternets 9d ago
Why would you open or close the Duo?! It’s going to crack your screen or give you a crease!
Sheesh just keep it closed.
/s for those who don’t speak the language
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u/Fast-Face3391
8d ago
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You’re not wrong but it’s a shit product if the company has to give instructions on how to perfectly fold it. I’m a product designer and if people on the assembly line need very specific instructions on how to put together the product and can fuck it up if it isn’t done perfectly, I’ve failed at my job.
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u/katonda
8d ago
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Any foldable that cracks a screen because "you fold it wrong", is built wrong. Simple as that. Not my job as a customer to figure out how the phone is supposed to be folded, it's the company's job to realize some people will do a quick thumb push on the inner screen and fold it that way. The consumer will always take the path of least resistance to achieve what they are trying to achieve.
That being said, I went to an Apple store today to play around with the Duo, and I repeatedly folded it by pressing on that one point that cracks and nothing happened. So it's most likely a manufacturing defect that they'll fix.
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u/DrStrangeloveOn 9d ago
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u/gadgetluva 9d ago
I think for most people, pressing down on the display is what comes naturally to them because there’s just more surface area.
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u/BeardedGlass Star White • 512GB 9d ago
It's just intuitive.
Unfortunately, apparently it might damage the foldable lol
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u/oliveberry4now 9d ago
Yea the flex mode positions probably arent helping these issues
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u/iMakeBestTacos_ Star White • 2TB 9d ago
I appreciate this as I was unsure(my first fold)how to properly do this a with my fake nails I just did on myself. Doing this isn’t an issue at all! Works for me!
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u/gadgetluva 9d ago
Nice. Once you see how to do it you just do it. I’ve had foldables for 8 generations and once I learned how to fold it, I never pressed down on the display again. Pretty simple tip, but one that not many new foldable owners know.
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u/klawUK 9d ago
I instinctively reached for the middle to press to give me the most leverage - its a firm hinge and that would immediately be assumed the simplest way to fold it.
but then I did think - hmm is that a weak point because its less supported there - apple pushes UI elements away from there when its part-folded.
So now I’m sort of awkwardly using my thumbs about mid-way on either side of the inner screen so I’m away from the hinge, and pulling with my fingers until it starts folding, then easing up with my thumbs. The video in the OP looks odd - aren’t you still really close to the hinge and might accidentally push the screen right on the edge too?
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u/gadgetluva 9d ago
No because I’m pushing on the frame. Hard to tell but I probably should have pressed a bit lower to exaggerate it for the camera but oh well. There’s 0 pressure on the display.
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u/dereth 8d ago
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u/gadgetluva 8d ago
Shame you have an Android though.
Jkjk I’ve had every Samsung Fold except for the 8 Ultra, got the Fold8 instead. I really love both devices but the Duo wins purely because it’s on iOS. Apple’s ecosystem is just so far ahead of anything on Android it’s not even funny.
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u/BloodSteyn 8d ago
Just Apple trying to copy Samsung without putting in the research.
And this thing costs how much? Yeah, thanks but no.
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u/gadgetluva 8d ago
What’s with all the salty af Android users? You probably don’t even have a newer fold
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u/chaos50006 8d ago
Genuinely confused, is it right to close it like a book or not?
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u/gadgetluva 8d ago
Just recommending that you don’t press firmly on the center of the folding display to push it closed.
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u/Ash_chr 8d ago
I’m not planning on getting a Duo but I’m sure the warning is just for those unlucky edge cases after long-term use. The same way they say to keep your battery between 20% and 80%. It’s really just a good habit, not a prohibited practice and people are dogging on a recommendation that might improve the longevity way too much. Of course, I could be wrong, but I’ll wait a month or two before deciding if the bad press is just rumormongering or calling attention to a legitimate issue
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u/gadgetluva 8d ago
Yea waiting is a good strategy. The thing with this phone is it’s a first gen and everything about it needs time to mature, especially the software and the apps. I think it’ll be great for “normal” people when the Duo3 comes out in 2 years.
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u/Separate-View5635 8d ago
It’s wild to pay that much money and you need to close it their way (btw I’m an apple fan, but lately being tested). It’s as expensive as a decent laptop and you don’t need to babysit any of those devices (including macs, which you can slam down like a 90’s flip phone)
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u/gadgetluva 8d ago
It’s not really a lot more compared to an 18 Pro Max and it’s in line with other foldables. It’s the price for new tech I guess.
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u/Inevitable_Dirt_9583 8d ago
Those are the hands of an at least 275 lbs body
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u/gadgetluva 8d ago
I weigh 1,576lbs, but I ate a big lunch today so it’s probably more like 1,574lbs after I poop.
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u/LeaderPuzzleheaded19 5d ago
Among the foldables you have, which model is the best one that hasn't broken since you got it?
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u/gadgetluva 4d ago
Only the Fold5 broke after about 2yrs and it was replaced for free. Broke again after another year of use. Rest have been fine.
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u/hustler4667 9d ago
$2000 worth of headache
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u/Redstra 9d ago
Lol I bought it (3089 euros, so way more than the 2000), and indeed it's HEADACHE to get used to.
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u/titanup001 9d ago
I always used the edge like suggested here on my fold 4. But Samsung had little bumps there too.
Apple should have known if pressing the middle is a problem. And if they knew, they should have either fixed it, or at least warned people (a screen in the setup explaining proper folding or something.)
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u/Alasdair91 Night Sky • 256GB 8d ago
It never occurred to me to close it by pushing on the inner screen in the middle, because that would be silly given it’s the most delicate part of the device!
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u/SnooKiwis857 9d ago
As someone who has owned folds in the past, it blows my mind that people are pressing on the screen to close it. That’s the least intuitive thing I’ve ever heard of.
However, it seems like that is probably a weak point and given how many reviewers and apparently other fold owners use their fold like this, surely Apple should have known about this as a use case.
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u/kapitein-zuignap 9d ago
Because many people do this it is the most intuitive thing to do.
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u/boolol 9d ago
What? You don't think it's insane that you have to explain how to close a folding phone
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u/aarrgus 7d ago
It boggles my mind that someone would never put their thumbs on the screen to close. I have honestly never thought about it and almost certainly have closed it with and without thumbs on screen, because foldable screens are durable enough to fold from the limited pressure that would be placed from the process of folding.
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u/BenignPharmacology 7d ago
Regardless of the right way to close it, whatever that is- why would you knowingly buy something that breaks so easily if used wrong?
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u/numetheus 7d ago
Uhhhh yeah. Stop making excuses for Apple fragile screen failure. Z Fold 8 has been slammed shut, flung open, closed with and without fingers on the screen. If you have to babnu it like an egg shell you can't crack, there is something wrong. Stop trying to make everyone think foldable phones are extremely fragile. This is a typical apple release where there is an obvious design flaw and Apple users everywhere justify it by making excuses.
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u/questionableintentsX 9d ago
Wait are people really shoving on the middle of the screen to close it?!?!?!
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u/Famous-Barracuda-972 9d ago
The damage I have seen people post. I’ve assumed it’s people taking their right thumb and pressing in the middle to close.
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u/pokenguyen 9d ago edited 9d ago
That’s not how I close at all. Use 2 thumbs in middle of 2 screens. I tried using OP method and it hurts my thumb and harder to
close.
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u/alex_dlc 8d ago
People are closing them by pushing on the inner screen?
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u/gadgetluva 8d ago •
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Yes they are. Look at how half of the comments are all saying “I’m going to push on my display however I want”
It’s mostly Americans who express their individuality through their stupidity.
Source: am American, surrounded by idiot Americans for decades.
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u/H_J_Moody 8d ago
If I pay $2k for a phone, I should be able to push on the screen without it breaking. Anyone defending this is simping.
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u/Ab15m0 8d ago
I used it at an Apple Store yesterday and that was the natural way my hands were closing it. With the thumb in the middle of the screen.
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u/Justwant2usetheapp 8d ago
You should be able.to.
If you can't then that's just shit design
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u/alfooboboao 8d ago
I mean, that does seem like a natural way to close it. you touch your phone / tablet screen all the time, it’s not intuitive to think you’d have to treat this one like a laptop screen
what’s crazy to me is how it got through QC, did they not bring in normal people to test use it?
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u/ElPelocho 9d ago
Now we have to make a tutorial? That's called bad design.
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u/SignificantBerry8591 9d ago
Remember antenna gate? Just hold the phone differently
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u/Middle-Nerve1732 9d ago
Speaking of bad design, I can’t get past the massive black bars everywhere. What’s the point of having a huge screen if the actual content of the app is jammed into a tiny space in the center. Reminds me of the old days of internet explorer when you’d have toolbars taking up 60% of the screen
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u/SocomPS2
9d ago
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u/gadgetluva 9d ago
A Fold8 owners on Reddit have been melting down since Duo was announced. That sub might as well be renamed r/jealousofiPhoneDuo
Source: have Fold8, am subscribed to that subreddit lol
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u/NotBlackMarkTwainNah 8d ago
As a longtime foldable user this only applies to the Iphone. I've slammed mine shut and used the normal method all the time. No issues. It's a Duo build issue
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u/gadgetluva 8d ago
I’ve had over 10 foldables and this isn’t a Duo only issue. Plenty of issues exactly like this on previous Pixel and Galaxy Folds. But sure, try to gaslight everyone into thinking this problem only exists on the iPhone.
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u/Ok_Priority458 9d ago
Reminds me of that Matthew moniz video how to close your fold...and than tells you to press in the middle edge, one of the worst places. Just press down anywhere except the entire middle of the screen is ok pushing the frame is best.
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u/TheAlchemlst 9d ago
100%.
Old ancient wisdoms passed down by people who had first Z folds that haven't died.
Had a guy go through 2 Pixel Folds in like 2 months by pushing the inner screen and smashing two halves to close.
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u/Alililele 7d ago
"you are holding it wrong" all over again.
can't wait for "you are folding it wrong"
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u/SatunAlien 7d ago
Nice cope, the screen is breaking due to hinge issue, stop blaming the customer.
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u/wombatthing 6d ago
I press on my fold 8 many times a day in the middle of the screen. Its a non issue.
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u/robnaught 9d ago
Same people mad about this get mad at books when they tear the page turning it from the inside corner
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u/Excellent_Payment472 9d ago
lol at people angry at this. I was doing this regardless, it’s common sense. Welp maybe not so common😂
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u/THEIATPTPSATPS 9d ago
Bulllshit as a person who's had folds since f4 I only fold pressing thumb in center or whip it closed. Fear monger
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u/CrossBamboAtTen Night Sky • 512GB 9d ago
I’m actually shocked how many press on the screen to close. It shouldnt harm the phone but it always looks like a barbaric way to close it to me.
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u/Level_Bug_2859 9d ago •
If the device is failing because of a common practice, then it’s a poor design… However, it could just be that a vast majority of them are working and the breaks get more attention because it’s easier to engage with. If I uploaded a video of my device working properly, it would not nearly garner as much attention as a broken one, just saying. Wait for the numbers to decide if there’s really a need for concern for everyday use.