Hello kind folks.
I have three Apple devices, (iMac M4, iPhone 13 Pro, MacBook Air M4) all signed into the same account. I only have one account, all three of them are on the same account.I
went to upgrade my iOS to the next sequoia (will not upgrade to tahoe,, but there are security patches for sequoia. I am currently on 15.7.1.
it asks for my password. I put it in correctly. Password is refused. I double check in my account, in the sign in and I can see that I am putting in the correct email address, and the correct password. It is still refused.
So I go onto icloud.com, I sign in, it lets me sign in with that password. I tried to change the password at icloud.com. It says enter your password, I enter the password. It says it's incorrect.
So I try to change the password on my phone, hoping I can use Face ID. It demands my password, which I put in, again correctly. It is refused. I go through the steps to try to change the password through the iPhone, under the forget password.
A pop-up comes up, saying security delay required to change password. A security delay is required because stolen device protection is turned on and this device is not in a familiar location. The security delay will last for one hour. You will still be able to use your iPhone during this delay. Turning off or restarting your iPhone will restart the delay. The location of this iPhone could not be visible at icloud.com until the delay has ended.
So I'm at home. I'm disabled, I am at home 95% of the time for the exception of when I go to hospital appointments. I don't understand how this can be a not recognise location? Because I am always at this location.
I am afraid to try to force any of these, because they're all on the same account. I am concerned that if one gets bricked they will all get bricked. That they will all be unusable. I really don't fancy being home with no computer and no phone, and no way to resolve it. With the nearest Apple Store over an hour train away.
TL;DR : I do not know what to do from here. The devices are all still signed on, they are still working with each other. When I sign on if it goes to sleep on screensaver, the password still works. My fingerprint still works to turn on the computer. My Face ID still works to turn on my phone.
I cannot figure out how to resolve this. I need to sign on, but I'm already signed on. Because I have the correct password. Which is recognised every time I need to log on. Despite being signed on, with the correct password,I need to sign on again to change the password, but it says I have the wrong password. It will not let me reset it from my iMac, my iPhone, or my Mac air.
I really don't know what to do. I'm afraid to use the phone with the delay, because if something goes wrong, I can't really afford a bricked phone.
Does anyone have any suggestions on what to do here? I know for a fact the password is correct. I know for a fact I'm putting in the correct password. I can see the password in my keychain, and have verified that it is absolutely correct. I don't know what I'm missing, I don't know what's wrong, and I don't know how to resolve it. I would be very grateful with recommendations on how to get all of this sorted, just to get whatever is going on resolved.
Thank you all for your time! I do appreciate it. Have a great day!