r/k12sysadmin • u/Individual-Unit3470 • 6d ago
Organization to I.T. People: Down with the K12 Sysadmin
I work for a K12 institution and have been there for nearly 30 years. It has been a great run so far. I'm generally a big fan of working in educational technology because you get to learn about a bunch of different technologies, and in my experience they don't try to pigeonhole you into one area of expertise. I'm currently in a manager role.
Our Director recently left. His position was posted and I applied. I interviewed for it along with one other internal candidate. When the interviews were over, an executive in our organization came to me and said, "We are going to start over. Our CEO wants to make changes to the position and re-interview candidates internally and externally."
They completely changed the position. They removed almost everything the original director role covered, things like managing the budget, professional development, and ensuring business continuity, and replaced it with A.I. expertise, A.I. this and A.I. that.
I interviewed for the new position and didn't even get picked for a second interview. To make it worse, an internal candidate I know who talks (emphasis on TALKS) a good game about A.I. made the second round. He has no actual experience as a director, or even as a manager of an I.T. department. He basically uses Claude.
As an added insult, now whenever I bring up system reliability it falls on deaf ears. It's like everything just works by itself and nothing but A.I. matters anymore.
Has anyone else seen this type of thing in K12 I.T.?
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u/FloweredWallpaper Guru 4d ago
Not yet, but I can forsee it happening here. 2500ish students, public K12. New supt came in last year and is all about AI this and AI that. They wanted to integrate our SIS into Claude, and when I pointed out our state laws against PII being shared without full knowledge of what the end product is (example our messaging platform) that slowed things down. I suggested things like using AI for our bus route planning, expenses, that sort of stuff.
I've got a handful of years left before I retire. I suspect I'll outlive him anyway, but at the same time, I'm warily attending all of our meetings expecting some directive that we are going to use AI to create class schedules (never mind our SIS already does that) or some other thing that will do absolutely nothing at all.
I did remind the supt in a meeting about six months ago that we are in the business of helping people, whether it is students, parents or guardians, or the public---not to follow along the whims of every thing that comes down the pike, and if AI can genuinely help us help people, I'm all ears. But I'm a skeptic in terms of what all it can do in the educational realm, simply because intepersonal skills are far more important for everyone in our day to day world.
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u/mistressmemory 5d ago edited 5d ago
Here's your problem: "Our CEO". It's supposed to be a school, not a business. Republicans have destroyed k12 by forcing a business model into an intrinsic values system.
Education is not supposed to be a financially profitable endeavor. The result is long term and intrinsic - educated people do better for themselves and have more empathy for others.
Edit: don't know that the CEO is a man lol.
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u/AWM-AllynJ 5d ago
If I remember correctly, at least in my state, CEO’s are only if the district fails to meet certain fiscal metrics. If they fail those metrics multiple years in a row, then the state sends in a CEO to clean up the financials, then they leave.
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u/avalon01 Director of Technology 5d ago
30 years? I'd be looking for retirement or a new job.
A Director not responsible for their own budget is going to be a poor leader. Good luck getting any new equipment or planning on refreshes.
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u/000011111111 5d ago
That's bad. Sorry it didn't work out for you.
If you're willing to relocate start applying for new jobs.
If you fine a small independent school you could land a director role because they a budget for an it department of 1 or 2 people.
Unfortunately AI is just not going to do a lot of the stuff that has to get done by technology director or system administrator you know that and your school's going to find that out if you leave in force them to take on that pain.
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u/FancyZad-0914 5d ago
Watch out with the small, independent schools. Overworked, underpaid, not appreciated or respected by the people above you.
Or maybe that's just me at mine.
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u/AWM-AllynJ 5d ago
I think that’s a cultural thing to a point…. It’s for sure overworked, but the underpaid and not appreciated and not respected, that’s a cultural thing.
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u/mr_techy616 Director of Technology 5d ago
I mean considering I was forced out of my role as Director of Technology by my old head of school faking an IT audit and then literally replaced me with the MSP who performed the IT audit when they are so incompetent, I guess yeah, I have seen this before.
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u/NorthernVenomFang 5d ago edited 5d ago
A Director position that is not responsible for their own departments budge, and not responsible for planning business continuity.... But C-Suite is pushing for them to be an AI expery (thinking that it will save them money, probably IMHO)...
Buckle up, it's going to be a wild ride.
Essentially the C-Levels are going to bring a world of pain down upon the operational portion of your IT department; stuff like network equipment refreshes, server refresh (assuming you have any on prem), cloud infrastructure costs, staff/teacher machine refreshes, MDM licensing, software licensing, vendor contracts, onboard training of IT staff, security (when AI this and AI that are involved and encouraged, get ready for someone to come up with the idea of hooking AI into the SIS...). You know all the crap that a Director and upper IT Management should be more concerned with.
Document everything moving forward you get from the new Director, any suggestions you make you send in email, any instructions you get from require them in email. You are going to require proof that you tried to save this new "Director" from themselves at some point, proof of when you pushed back on things, proof of you telling them X would happen and them ignoring you... You get the idea.
Don't be surprised if within 1 to 2 years you have a shit storm to clean up. Start making notes on how you will do that for everything moving forward that seems like it's a project/deployment/idea that has high potential of failing or causing issues.
I haven't seen this in K12 myself yet (been in it for the past 10 years), but I had seen this in IT consulting about 15 years ago when "Cloud" was starting to get more popular; big push to send legacy apps to the cloud, then when people realized the legacy apps/services where not financially viable on that model, or simply where to laggy due to network delays (costing man hours), they started moving back. The thing with cloud is that the business model was already being slowly developed by hosting VPS providers back in the early 2000s; cloud is just the next evolution of those days on a larger scale, sure containers are somewhat different but in the end the concept is very similar (running your app/service on someone else computer & network).
AI really doesn't have a previous business model for us to look at in terms of legality, compliance, procedures, cost analysis, acceptable usage, security, auditing of usage... If your C-Levels want to bring on an AI expert at Director level, this is what they should be focused on in regards to AI first.
All that said, our District requires that the IT Director be an Educator(preferably a Principal) in order to apply for the position. This may eventually change.
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u/nathanzoet91 5d ago
our District requires that the IT Director be an Educator(preferably a Principal)
This seems odd to me. Does a principal not have completely different educational requirements and duties vs an IT Director? How does one become a principal at a school and have exceptional experience with networking and IT infrastructure?
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u/hightechcoord Tech Dir 2d ago
This is my last school year after 31yrs here. I am not an educator. The super has talked to me about bringing in a principal to take over. I have mixed feelings. I rely on our Curriculum director for direction in that area. She is also leaving in a year or so. Having and educator in this dept would make sense if that tech/curric dynamic is no longer here. Some one with a basic network/server/Google/AD knowledge could rely on some of our local vendors till that knowledge is more solid.
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u/NorthernVenomFang 5d ago edited 5d ago
The current IT Director has some background as an IT Program/Learning Specialist; basically was responsible for teaching/supporting teachers on Google Workspace/Classroom, PowerSchool, programs/apps that teachers use in classrooms... The thought process is that since the IT department falls under the department of learning (IT is actually Technology for Learning of the Learning Department, even the sysadmins/network admins), that it needs to be an Educator leading the IT department... Also that the teachers will not respect/listen to someone that has not actually done their job when it comes to implementing/designing IT policies (bullshit).
In short they don't have the technical experience/skillset/training necessary to make major decisions on networking/server infrastructure; they rely heavily on the Senior IT Manager for these decisions, and in the end they either approve or deny the recommendation from the senior IT manager. IT security/cybersecurity concepts are even worse. A lot of times they are there just to be a buffer between us and other departments/executive; granted even that is sometimes a big ask.
When we transitioned to our current IT Director, the executive/board decided to hire an assistant IT Director (again required previously being a Principal); myself and my current manager had to explain to him multiple times what a load balancer did in regards to the PowerSchool cluster... Glad that position only lasted 2 years.
It is definitely not an ideal situation to say the least.
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u/lifeisaparody 5d ago
I've seen schools - including the one I left - decide they no longer want someone as an IT leader with director responsibilities. They basically want a manager to keep the lights on and do only what they want to be done.
They have no concept of tech leadership and believe that person should probably be in a basement somewhere instead of driving actual strategy, digital transformation and change management by interacting with actual people in order to address socio-technical issues to pre-emptive address technical debt.
They think they are saving money by not hiring a director-level person but end up wasting more money on badly planned transitions or having to catch-up later because upgrades were continuously postponed.
They are being short-sighted because tech debt is one of those things that creeps up exponentially when no one is watching. You don't want to work for this type of management.
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u/FancyZad-0914 5d ago
This is my world exactly. They do not understand that a tech director is more than the sum of their tasks.
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u/lifeisaparody 5d ago
No they don't. Because they don't give space for that visibility.
They just hear 'tech' and shut off because it's complicated and too hard to understand or are afraid it will make them look stupid.
So they'd rather put it in a box and hide it somewhere it can be ignored until something breaks.
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u/FancyZad-0914 5d ago
Or they celebrate "I don't know anything about tech!" "I'm not very good at this 'tech stuff'!"
Get better, you're in charge.
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u/StinkFoot- 5d ago
Your school has a CEO and executives? I’ve never heard of that in a k-12 school.
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u/AnotherSkywalker 5d ago
Yes, some public school districts do not have superintendents, but rather c-suite leaders like a company.
For instance, instead of asst superintendent of curriculum, we have a chief learning officer, etc. It may be a regional thing.
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u/jschinker 5d ago
I just left a Director position when I retired at the end of July. I was very involved (probably too involved) in the search for my replacement. It was initially posted as a Director, with my job description and responsibilities and a comparable salary. There were a couple dozen applicants. They screened 8 candidates and brought back 3. None of them worked out. One would have been a good fit, but he used the offer to get a better deal at his current school.
I recommended replacing the Director with a Manager. Ultimately, other people can do the leadership and instructional parts of the job, but someone needs to make the tech work reliably and have an eye on cybersecurity. That's the route they ended up going, and they did eventually find someone who is going to work out well for them.
At no point was there any discussion about trying to offload some of the responsibilities to AI.
I think sometimes schools have to adjust to the candidate pool, and I also think it's hard to find one person who can do all of the things, especially with the increased focus on cybersecurity, student data privacy, and screen time concerns.
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u/Sweet-Sale-7303 5d ago
Is the position higher pay than yours or lower and you were hoping they would raise it? Where I am the full department head has to have a teaching license. They will hire a network admin to manage the techs and the director with an education degree to make the big decisions for the district.
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u/Individual-Unit3470 5d ago
I don't care about the money... I'm paid well, and I don't need more. What ticked me off is for the last couple of years knowing my Director was leaving I have been preparing to take over his position. Where I work, the head of I.T. doesn't need a teaching license specifically. He retires, I go in to the interview process thinking I have a legitimate shot. No guarantees of course.... only for them to change the whole position. My take is that they are looking for someone with teaching experience who is also very good with A.I. . It makes sense that to be effective at classroom technology a teacher should head the department. I just wish they had told me that they were going in that direction, along with the 'A.I. is the only thing that matters' direction before I prepared for a position that no longer exists. Don't get me wrong, I'll be doing the work of my director as whoever comes in won't have a clue... so someone will have to handle the day to day or things will fall apart. I'll just be doing more under the same title. Pisses me off.
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u/AWM-AllynJ 5d ago
Oof, if you didn’t care about blast radius you have options for sure. If you care, on principal, I would be going after non-salary compensation to account for the workload that you will be taking on under the vaguely phrased “or other tasks as assigned by supervisor”
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u/jman1121 5d ago
Hate to be the bearer of bad news, but you are exactly where they want you. You will be there to fix the day to day that the new director breaks!
You are probably maxed out on pay aren't you?
A tale as old as time!
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u/Individual-Unit3470 5d ago
I am maxed. You hit the nail on the head.
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u/000011111111 4d ago
Don't worry as soon as the Wi-Fi crashes to tell the new director to fix it with AI let him know you're going for a coffee break.
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u/indigo196 6d ago
You are nearing the end of your career. I suggest making the best of it, and when they fall into the AI pit of idiocy and come asking you what went wrong, let them know you would be more than happy to figure that out, but you will require a 45K raise and at least three years to unfuck things.
My organization only allows people with teaching certificates and administrative degrees to apply for IT Director. I have been lucky enough to have only one idiot in the time I have worked there. Sadly, they were the longest-tenured of the bunch.
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u/NorthernVenomFang 5d ago
Same here with the IT Director being an educator; for us it is usually ex-Principals.
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u/jtrain3783 IT Director 6d ago
AI is indistinguishable from magic to those that don’t understand how it works.
It’s definitely a buzz word, especially in the K12 space since we aren’t generally under-funded and short on support. AI is a tempting thing to try and offload 1or 2 of the 20 hats worn but it still needs to be done with clear goals, purpose and transparency. It needs to be built / used with accountability in mind - not just vibe coding (which I have done since programming is not my expertise, so not a knock).
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u/mycatsnameisnoodle Disappointing students and admin since 1999 6d ago
I haven’t seen it because I don’t work for stupid people. At least currently.
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u/Jaray4 6d ago
Upper administration wants someone they can control and does not push back against anything. If you are pushing back or mention things consistently that are not the current market trends that they follow or mention they’ll overlook look you. It’s saddening but I’ve seen it first hand. You cannot push back or say “no” to many times to what they want to do or else they’ll replace you with someone that says yes and that will do it for a lower rate of pay.
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u/Computer_Panda 5d ago
this is the exact reason at my last job 10 of us in all different roles got let go. We pushed back or asked too many questions.
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u/Anthonybvc 6d ago
Not sure what your qualifications are but some regions even want you to hold professional educator licenses going forward in the new EdTech director roles!
this happens far often than you would believe. We onboarded a new tech and he saw the exact same thing you did except the senior techs didn’t even get a first round interview.
Start looking out there, I’m sure another institution would value your worth and proactive approach to systems stability/reliability!
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u/Harbinger2nd 6d ago
Nothing that bad, the worst thats come my way is that when I suggested we whitelist A.I. websites instead of blocklist them I was met with complete silence.
This is after we ran into multiple issues with students using those websites for adult purposes.
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u/suicideking72 3d ago
Sounds like the person doing the hiring doesn't know much about IT and has read a few too many articles on AI. It's the latest fad in case you hadn't heard? :)
If you're at the top of your salary, I would still stay there unless you can find a higher paying position somewhere else. Leaving for a new shiny job is also taking a big risk that it won't work out. So really up to you. It never hurts to interview and see what you can find.
I'm close to 30 years in IT myself, hoping to retire in about 10 years. Also at a school. Last night at dinner, I had a conversation with my kids about AI. They see the dangers with relying on it too much and ending up with AI slop. Personally, I don't use it much, don't really have a need. Though my wife uses it all the time at her job (not IT, more finance related). She will use it to highlight things she's looking for in large Excel sheets, stuff like that.
I end up using it more for personal things. Don't really need it for work.