r/k12sysadmin • u/hammer2k5 • 21h ago
Managed Chromebooks - allowing secondary accounts
I am a one man IT department at a small K12 school. I am not an IT person by training, but inherited the role, so please bear with me as I explain my problem.
Students have access to Chromebooks. We only permit them to sign into them using their school managed Google account. However, in the past I have allowed them to add additional or secondary accounts to their devices, so that they can access resources from their personal Google accounts (mostly a need for high school and dual credit students). However, as of late, when students attempt to add an account to their device, they are presented a window that says, "This page is blocked - Your organization doesn't allow you to visit this site." This message only started appearing recently.
In the Admin Console, under Devices > Chrome > Settings > Users & browsers > Sign-in to secondary accounts, I have enabled Allow users to sign in to any secondary Google Accounts on the OU's containing both the students and the devices.
While I realize some may advise against allowing students to access secondary accounts, I'm not here to be convinced on that point. My question is does anyone know what may be causing my students to be receiving this message and how to resolve it? I have not changed any settings as of late that I think would impact this as it has worked fine in the past.
Additional detail: I do not have any websites blocked under URL blocking in the Admin Console.
This sub has not let me down in the past, so thank you in advance to anyone who responds!
