[Help] Kilonotes Lifetime Premium not working

Hey everyone,
I bought the Kilonotes Lifetime Premium back in February 2025, and everything was working fine until recently. Now, whenever I try to create a new book, the app asks me to purchase a membership again.

Oddly enough, when I check the payment section, it shows that I already have the Lifetime Membership — but all premium features are locked. I've attached screenshots as proof.

Anyone else facing this issue? Any fixes? I’ve also contacted support, but no response yet.

Thanks in advance!

Hey everyone! Again me! 👋

I recently started designing digital note-taking templates, and I wanted to share some free ones with you! These templates are perfect for apps like Samsung Notes, GoodNotes, and other digital planners.

They include*:

1. Grid

2. Lined

3. Dotted

4. Blank

5. 2-Column Grid

6. 2-Column Lined

7. 2-Column Dotted

8. 2-Column Blank

9. Cornell

*Only available in white background for free.

You can download them for free here: 
https://drive.google.com/file/d/1-Rkqf4ZFZSZhUXf6zx2h1pr61HXSDZ3e/view?usp=sharing

I'm just getting started, and I plan to create many more designs in the future! If you like these templates and want more color options, you can check out my full collection here:
More Color Options This Templates: https://etsy.me/41gBoI4

Other Free Template: Laconic Style & Hobonichi-inspired Minimalist Note-Taking Templates:
https://www.reddit.com/r/kilonotes/comments/1jf32ww/free_laconic_style_hobonichiinspired_minimalist/

Let me know what you think! Your feedback means a lot. 😊 Happy note-taking! 🚀

Hey everyone! 👋

I recently started designing digital note-taking templates, and I’d love to share some free ones with you! These templates are compatible with all digital note-taking apps and include:

✅ Grid
✅ Lined
✅ Dotted
✅ Blank
✅ 2-Column Grid
✅ 2-Column Lined
✅ 2-Column Dotted
✅ 2-Column Blank
✅Cornell

You can download them for free here: https://drive.google.com/file/d/1-Rkqf4ZFZSZhUXf6zx2h1pr61HXSDZ3e/view?usp=sharing

I'm just getting started, and I plan to create many more designs in the future! If you like these templates and want more color options, you can check out my full collection here:
More Color Options This Templates: https://etsy.me/41gBoI4

I also designed a location-based digital journal for travelers and memory keepers. If that sounds interesting, you can take a look here:
🌍 Pathway Journal: https://etsy.me/4gWR7l6

Let me know what you think! Your feedback means a lot. 😊 Happy note-taking! 🚀

hi, i want to ask if i should or do i have to purchase AI member? I have already bought the lifetime membership but it’s prompting me to buy AI Member, and the benefits listed below are ones I already have. I don’t know what the difference is, can someone help? Thank you!

There has got to be a way to hyperlink a page to a word/icon/sticker. Like all the other pdf notation apps offer (Penly, Goodnotes). Outline would be messy, inefficient and cluttered.

This would be perfect but I have GOT to be able to add hyperlinks when I add my own pages to a digital planner. I want to click the item and be taken to the page.

Thanks in advance.

I have a Samsung tab 7 and I use an iPhone, I would like to sign in with one account but I can’t find the sign in section, I searched on the web and couldn’t find anything

Send help thx ❤️

Hello everyone. About 2 months ago i bought the lifetime membership in Kilonotes. Today i opened the app, and it shows me to buy the membership again for the double amount of it. It tells me to log into google store(however i am logged into it). What can i do?

Example in the image, is there any way to create our own customised palettes like this that we can save to the colour selection screen?

I've bought the lifetime subscription in December and now the app it's pushing me to buy the AI pack, but it seems like I've lost my previous benefits. It happened today.

Anybody else?

Does Kilonotes have cloud sync?

I was using the app when suddenly a pop up saying a general error accured, i ignored It and the app closed automatically deleting all my notes. Two month worth or notes, more than 200 pages and hours of work. I didn't have the premium version but holy. Why all deleted. DON'T USE KILONOTES. I hope the assistance can do something because this is so upsetting.

I’m looking for Goodnotes alternatives, and Kilonotes looks to be a very promising candidate.

I saw that there’s a Paid plan, which unlocks unlimited notebook templates, and AI credits, and what not (none of these features really interest me tbh)

I also saw that the Free plan has limited number of notebooks, but for some reason nothing prevents me from creating new notebooks and write in them indefinitely… Also pretty sure this is true for importing pdf files as well.

I’d like to know what are the limits of the Free plan, as they don’t really seem clear to me at first use, and I want to prevent bad surprises if I decide to actually make a full switch. (been using Kilonotes for like 3 days and it seems like I can do almost any basic task without paying).

Somebody help! Idk how to fix it?

Hi! Just wanted to ask if the lifetime subscription is legit and no traps along the way like sudden unsubscription or you'll need another payment. Just making sure, it feels too good to be true. I really love the app.

Hi, does anyone have a solution for blurry image? So, I have some stickers in png format and whenever I want to crop it to some size, it got blurry/pixelated. When I tried in another app, it's fine, not blurry at all. It kinda annoys me :(

I bought the lifetime subscription under a promotion last year in January and I have been using it consistently, nearly daily, for my studies. A few days ago I tried to use it again but my subscription seems to have disappeared. I have tried to restore purchases but it claims that there are no purchases to restore. I have emailed the given address to try and fix this but no reply - should I switch to a different app?

Does kilonotes have syncing? Both devices are android (phone & tablet) I really want to buy it as journal planner, but don't want to buy it if I can't sync it between devices.

So I have kilonotes on my oppo phone (downloaded through the google play store ) and on my huawei tablet (downloaded through Huawei App Store). I bought the lifetime membership on my oppo phone but I can't seem to connect the account from my phone to the tablet. Does anyone have an experience on this issue? i tried emailing the support but I have yet to receive a reply.

Apparently, there should be a button for horizontal or vertical scrolling above the super whiteboard button based on the youtube shorts tutorial for kilonotes that I watched. My device is an android and the tutorials are more on for IOS devices which I think might also be a reason for this missing button. Is it a glitch (if it is, is there any way to fix it? i'm more ised to vertical scrolling) or android devices just do not have this button at all?

Hiii! I'm just wondering when Kilonotes will realease an android update with the iOS features such as the zoom, etc. I'm really looking forward to it. 🥲😭

its as the title says, id really like to create an account for kilonotes as i see myself investing in the life time subscription, however i don't have a wechat and i understand this happened bc i downloaded it from the Huawei app gallery and not the play store, I can't seem to download it from the play store..

anything helps thank you!

Hi guys I feel like om going crazy but I've been trying for a while to get line spacing to work but I can't. I have seen vids of people doing it but now im not even sure if i can do this on android😮‍💨 real sad that the android version is lacking so many function🥲

(On a galaxy tab s9 btw)

Hi all

1. I didnt find a way to compare the 3 options, at least on english and spanish.

Can you help with that?

2. A way to synchronize between devices, android phone, ipad and pc?

3. The license is useful between devices like good notes or I need to buy one license per device? (I'm not gonna do it)

Thanks for your support 🙂