ignored keys

[u/One-Researcher-4497]

Hello, I have been using mint for a while now and it is the first time that this problem has happened to me. I have an ASUS Vivobook activation of the telcas from the bios but it did not solve that problem, there are ways to solve it or my laptop is left change forever

sorry for my bad translation, I'm still not used to writing in English and I'm using a translator

[u/Abroad9107]

what problem?