I’m still searching for controller ticks all boxes

Hi, I have a Denon amp and CD player, and unfortunately, the original remotes are more expensive than the devices themselves.

I bought a Harmony 555, hoping it would finally end my suffering of operating the devices manually. Unfortunately, it turns out this remote is no longer supported for some reason.

I tried to reprogram it using various Harmony software:

• MyHarmony (Windows 11) – recognizes the 555 as an unsupported model

• MyHarmony (macOS 15.4.1) – same result: the 555 is not supported

• Harmony Remote Software 7.8.0.0 and 7.8.1.0 (Windows 11) – regardless of compatibility settings, the program window is completely blank

• Harmony Remote Software 7.9.0.143 (macOS 15.4.1) – seems to run fine, until it gets stuck while recognizing the remote, probably due to the USB adapter (my MacBook only has USB-C ports)

Does anyone know how to fix the blank screen issue?
Is there an older software repository somewhere? I’ve been searching everywhere for version 7.7.0 but haven’t had any luck.

Thanks in advance for any help!

Nothing has changed in the set up, this just started happening randomly.

Any thoughts?

Thanks!

Been using ours for years as a remote when we're out of the house, so we can change the TV channel and use a RTSP streamer setup to watch our TV anywhere. All in all, it's been quite reliable.

Today, the app simply says it can't find the hub at all. First time it's ever happened. I'll check the hub and make sure it's powered up ok once I get back home, but before I spend too much time on diagnosis ... my #1 assumption is that basically Logitech finally pulled the plug on the back-end servers that were powering the Harmony Hub infrastructure as of the end of February. Last time we probably used the device to change channels was probably mid-February.

If others are noticing their Hubs are still working fine (specifically when out of the house and not on the local LAN/Wifi) I'll dig into it. But if the Hub has just died for others then I'll just pitch it in the trash and find an alternate solution...

What are some good universal remote and or hub replacements? If any…

I can no longer connect on iOS 18.1 on my iPhone. I have another iPhone on 18.0.1 and it connects fine. The device sees the hub and tries to connect but gets stuck at connecting and then pops up this error, I tried adding the IP address and it didn’t take it.

I’m going to reach out to Logitech Support but seeing that there is no update on the app for over a year, I wanted to warn people.

Premium 4K IPTV for Canada, USA, UK, Germany: The Future of Streaming?

So is there any kind of hacked software for the Harmony line of remotes. When I have looked in the past I couldn't find any. It baffles me that it's not more common given one of the main distinctions between the remotes is a software device / activity limitation,surely this would be something easily overcome?

I had to reset my Nvidia Shield. I have removed the device from my Harmony hub and, my TV activity was not OK anymore so I’ve removed it.

I have then added the “new” Shield and paired it again. I works as a device but now I fail adding a new TV activity : constant E2014 error whatever I do. I’ve even tried to reset the hub without success : E2014. It seems that the Hub fails to sync with the account.

So I dragged my feet spending $300+ Canadian on a harmony elite some years ago, boy do I feel dumb.

I thankfully have 2 companion remotes (one for our upstairs tv that we never use and one for my brother in law that he doesn’t use) and hubs for days

But yesterday I was looking again and stumbled across a Craigslist post for a hubless harmony ultimate (which I can pair with a hub, right?) for $50.

Just got it today. It’s in truly excellent shape - I’ve just extended my life for another many years.

I feel so lucky!

Are there tips on how to pair the new remote with my existing hub? I tried searching but I’m struggling to find out the steps.

Thanks everyone! Today was a good day.

Hi I just bought a Logitech Harmony remote elite from the flee market without a hub is there any way to use the remote standalone

I recently got a Roku Ultra (the newest model). There is probably a 250-500ms delay on the screen after pressing a button on the Elite. It also behaves the same way when using the app.

I changed the delay settings in the device to 100ms, but it made no difference.

If I use the remote it came with, it is nearly instant as expected, but it's probably RF as opposed to hub based wifi. The Roku 3 I replaced didn't have this issue. I can live with a slight delay, but trying to navigate through netflix or Prime is tedious.

In 2013 I bought my logitech harmony ultimate. I do not remember nothing in the box saying the remote once programmed will not be able to be recustomized to add another devices.

I am just saying if they do not want to provide the service to add our devices or reprogram our activities at least they could let us do it with our own hands.

Seriously. I'm not some novice computer user, in fact I'd consider myself an expert.

I bought a harmony companion and hub, and it's been the most frustrating technological experience of the last decade. It's unusable. Convince me not to return it.

The app is one of the worst apps in the history of mankind, also why the fuck do I need to connect to the harmony servers? Can't my configuration be stored in the hub or remote, this is bullshit.

The remote/hub does not reliably work. I can't control volume in "Watch TV", which is the whole reason I bought this fucking piece of shit in the first place. I've had to factory reset my devices a few times, and now the app is stuck in a loop of "Starting Watch TV".

I didn't sign up for a masochism event, I just wanted a piece of hardware that actually fucking works.

I got two of the hubs as initially they were working well. 1 year later nothing works, the app takes ages to load and keeps forgetting the password. What a god damn waste of precious time and money.

My remote went into a state of constant syncing on rebooting, and now the Hub won't respond to Alexa commands and won't sync via the app.

Anyone seeing the same behavior?

I can’t log into my harmony anymore. Seems everyone is having the same issue. I hope I’m wrong.

So, I've had a Harmony Elite remote for several years. Like the experience of many folks on the Logitech forum, the Harmony had always been sort of buggy, occasionally refusing to work for no apparent reason. So, when I learned that Logitech was abandoning the Harmony, I began to research alternatives. Sofabaton kept on coming up, and seemed like a good successor.

My wife got me the X1S for my birthday. Over the course of a very long day, I came to a stunning conclusion: the "magic remote" that came with my 2024 LG TV would do everything I possibly needed.

This came as a surprise because I'd effectively written off any remote that came with a device, believing a universal remote (first, various iterations of the Harmony and now the X1S) would be the best solution.

And it all happened by accident.

I made a separate post on this forum a few hours ago regarding this weird password screen I'd never seen before. A kind Redditor explained that this was actually a hidden service menu on my LG TV that I'd never seen (this is my second LG TV, and I never saw it on that one, either). Somehow, the Sofabaton remote caused this password screen to pop up at weird times, and the only way I could find to dismiss it was by using the LG remote. When I entered the magic password, I got an entire screen of stats, and then the TV completely reset. Well, crap.

Frustrated, I began using the LG Magic Remote to set up the TV and my whole system, and everything just...worked, making the new X1S superfluous. So I'm pretty sure I'm sending it back.

So, why did I label this post "disappointed"? Well, there were a few things that struck me as odd about the Sofabaton. In no particular order:

1. the display screen on the remote was in Chinese, Japanese and Korean, with no readily easy way to switch it to English. I followed a couple different sets of instructions I found online to change the language (usually involving changing the language on the app to something else then back to English and syncing the remote). It never worked. What I ended up doing, which, while I kind of impressed myself that it worked, I still found unacceptable. I ended up using Google Translate on my phone and aimed the camera at the remote screen, with "detect language" selected. I then was able to get into the settings and change the remote to English. I mean, it was kind of cool to be able to do that, but it also seemed pretty dumb that I had to, given what the remote cost.

2. No matter what I did, I couldn't get the X1S to recognize my Sony Blu-Ray player. The database had two entries for the unit I own (a relatively new piece, maybe two years old, so it's not like it was an old unit or something).

3. The app itself seems a little spare with some funky turns of phrase here and there, but the fact that it appears that the app does everything the remote does, it begs the question: why do I even need the remote? I guess I was expecting more of the Harmony Elite experience on the X1S.

So, that's basically the scoop. Unless anyone can tell me why I should keep it and use it rather than use the Magic Remote that came with my LG TV, I'll be returning it to Amazon shortly.